---
sourceDocument: Zurich Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-security

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Real time anonymization

# Real time anonymization {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the real time anonymization(RTA) policy to anonymize data entries in real time.

## Real time anonymization Overview {#real-time-anonymization__section_kg5_ngt_dcc}

Role required: data_discovery_admin, data_privacy_admin

Users create an RTA policy by selecting real time anonymization in the [Anonymization Policies page](https://www.servicenow.com/docs/FJokxil3Laod26FbMM6ScA "Configure an anonymization policy to specify which techniques are used when anonymizing your data."), and then selecting the appropriate data channel. For example you can use Virtual Agent with real time anonymization: create an anonymization policy with the Virtual Agent selected as its Data Channel.  
Columns from the [target tables](https://www.servicenow.com/docs/r26yHdRfTcnl6ZvQKVfFUg "Add a target tables to be used in Data Discovery jobs. Only target tables will be scanned for data patterns.") may be selected for RTA, whereupon [active data patterns](https://www.servicenow.com/docs/Hb8yX334qgVTe~NajZdL_Q "Configure a Data Discovery pattern and review current patterns. A Data Discovery pattern defines the regular expression used to match data against a target table.") are used and their policies applied to any valid record entries to the columns targeted for RTA. If an entry matches an active data pattern its associated [anonymization technique](https://www.servicenow.com/docs/2Rz_~MbotWU5NEAm70Ys5g "Create a data privacy technique configuration to customize how data privacy anonymizes your data.") will be used for anonymization.  
Tip:  
If you need to change the anonymization technique see [Configure Data Discovery patterns](https://www.servicenow.com/docs/Hb8yX334qgVTe~NajZdL_Q "Configure a Data Discovery pattern and review current patterns. A Data Discovery pattern defines the regular expression used to match data against a target table.").

## Real time anonymization failures {#real-time-anonymization__section_mmh_tmt_dcc}

If an RTA policy fails, you can review its status with the [Real time anonymization failures](https://www.servicenow.com/docs/R2GD_W7gBm2Pmz9oh43wCg "Review real time anonymization(RTA) failures.") table.