---
sourceDocument: Zurich Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-security

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Configure user-based multi-factor criteria

# Configure user-based multi-factor criteria {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use user based multi-factor criteria to enable MFA for a user.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllUser AdministrationUsers.
2. Configure the list to show the Enable Multi-factor Authentication column.
3. Change the values of the Enable Multi-factor Authentication column for the selected users to true.  
   When the user logs in with their user name and password, they are prompted to set up multi-factor authentication.

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