---
sourceDocument: Zurich ServiceNow AI Platform user interface
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-user-interface

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Requests and Approvals widget

# Requests and Approvals widget {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Allow a user to refer to their open requests and approvals in the Service Catalog. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

## Using the widget {#requests-and-approvals-widget__section_jsf_nbw_bkb}

The Requests and Approvals widgets includes two tabs: My Requests and
My Approvals.

A user opens the My Requests tab to see data from the Task \[task\] table. If the user has
opened any task record, such as an incident or a change request, the record is displayed in the
widget.

A user opens the My Approvals tab to see data from the Approvals \[sysapproval_approver\] table.
If the user has been assigned to approve a request, the approval record is displayed in the
widget.

If the user doesn't have any open requests or approvals, the widget remains hidden on the
page.

## Instance options {#requests-and-approvals-widget__section_mxm_nbw_bkb}

The Requests and Approvals widget doesn't include instance options.
**Related concepts**   

* [Catalog Content widget](https://www.servicenow.com/docs/irfw_Gjly4geGltxkNhb9Q "The Catalog Content widget is part of the Service Catalog and includes a tiled list of all the content items available in the catalog. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [Catalog Homepage Search widget](https://www.servicenow.com/docs/3YFJFdGd68rDQsppa6Hasw "Give your users the option to search the Service Catalog as soon as they log in. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [Recent \& Popular Items widget](https://www.servicenow.com/docs/1IzEog7nBUG_XzrJ8EpbUA "Allow a user to browse recent and popular catalog items. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [Request Fields widget](https://www.servicenow.com/docs/zy5f6ASydrfmOzdchEZXQA "The Request Fields widget displays information about any request a user has made. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [Requested Items widget](https://www.servicenow.com/docs/8Fmir5Dhv1g6T~OMsDC_YA "Describes at what stage of the order a requested item is. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Catalog Item widget](https://www.servicenow.com/docs/6JQx_z_wgFHJe5Kq0JbKhg "Use this widget (widget-sc-cat-item-v2) to view the information about a catalog item and order the item. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Categories widget](https://www.servicenow.com/docs/KbLqtRUSoAk6jX8jZWhZyA "The SC Categories widget displays Service Catalog categories. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Category Page widget](https://www.servicenow.com/docs/VQC9XQ6~~1CBcrDQVX1e7A "Lists the catalog items available within a certain category. Categories are determined within the Service Catalog module. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Order Guide widget](https://www.servicenow.com/docs/jDHRYmaFyeVE787jI9XRKQ "Use this widget (widget-sc-order-guide-v2) to request an order guide, that is, a single service catalog request for several catalog items with a specific purpose. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Popular Items widget](https://www.servicenow.com/docs/nOenA204DWPzyI7psBn3Gw "List of Service Catalog items that users purchase often. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Save Bundles widget](https://www.servicenow.com/docs/lgByrXdr5khXlljhGrZnwA "The Save Bundles widget allows you to save specific catalog items together for reuse. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Saved Carts widget](https://www.servicenow.com/docs/GOpMFoIzOH5~hLlMi80bGw "The Saved Carts widget shows previously created and saved bundles from the Service Catalog. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Scroll to top widget](https://www.servicenow.com/docs/k6dx9FLR~GTaJNjbBe6Dsw "In the Service Portal mobile view, the SC Scroll to top widget (sc_scroll_to_top) lets you scroll to the top of the screen after you scroll down. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Shopping Cart widget](https://www.servicenow.com/docs/Jaj~2Dg7Tb_R2kI2o9g_aw "The SC Shopping Cart widget (sc-shopping-cart-v2), used with Service Catalog, stores all your orders at one place. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SP Variable Editor widget](https://www.servicenow.com/docs/Y~pksU4DvAoK92XwbKVm1Q "The Variable Editor widget allows you to change the specifications you chose for an item in the Service Catalog. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")
* [SC Wish List Cart widget](https://www.servicenow.com/docs/2uzy7B7B2XN_Qxaf9DGI0g "Use this widget to add catalog items or record producers to the wish list so that you can review them. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")  
**Related tasks**   

* [Create and edit a page using the Service Portal Designer](https://www.servicenow.com/docs/ebK6PCCHKfPMdqgLqr_8EA#t_ConfigureAPage "Create or edit a page and use layouts to organize the columns that house the widgets.")
* [Configure widget instances](https://www.servicenow.com/docs/jHrvfr3Zv~ytq_PsEpP5pg "Create unique instances of widgets by configuring the options for each instance.")
* [Clone a widget](https://www.servicenow.com/docs/zp2rp1ncHgD287W05TnDLw "Take advantage of existing code by cloning and editing an existing widget.")

