---
sourceDocument: Zurich ServiceNow AI Platform user interface
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-user-interface

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Examples of navigating by URL

# Examples of navigating by URL {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

A list of example URLs that demonstrate ways to open pages in the ServiceNow
application.

## Open a form with preset values

Schema: https://\<baseURL\>/nav_to.do?uri=\<table name\>.do?sys_id=-1\&sysparm_query=\<field=value\>  
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| Description | Example |
|-|-|
| Opens a new Incident form in the standard interface with a priority of 1 and an incident state of Awaiting Problem. | https://\<instance name\>.service-now.com/nav_to.do?uri=incident.do?sys_id=-1\&sysparm_query=priority=1\^incident_state=3 |
| You can also use JavaScript to access GlideSystem methods. The following example creates the same type of incident as above, and also populates the caller ID with the current user ID. | https://\<instance name\>.service-now.com/nav_to.do?uri=incident.do?sys_id=-1\&sysparm_query=priority=1\^incident_state=3\^caller_id=javascript:gs.getUserID() |
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## Open an existing record with preset values {#r_NavigatingByURLExamples__section_nkr_3hw_jdb}

Schema: https://\<baseURL\>/nav_to.do?uri=\<table name\>.do?sys_id=\<sys_id\>  
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| Description | Example |
|-|-|
| Opens the incident record with the sys_id <kbd class="ph userinput">966c9a414f5593001f6eac118110c75c</kbd> | https://\<instance name\>.service-now.com/incident.do?sys_id=966c9a414f5593001f6eac118110c75c |
| Opens the incident record with the number <kbd class="ph userinput">INC0010001</kbd> | https://\<instance name\>.service-now.com/incident.do?sysparm_query=number=INC0010001 |
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## View a list of incidents

Schemas for the following examples:

* https://\<baseURL\>/nav_to.do?uri=\<table name\>_list.do
* https://\<baseURL\>/\<table name\>_list.do
{#r_NavigatingByURLExamples__ul_xyd_zy4_tt}  
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| Description | Example |
|-|-|
| Opens a list of all incidents with (example 1) the navigation frame. | https://\<instance name\>.service-now.com/nav_to.do?uri=incident_list.do |
| Opens a list of all incidents without the navigation frame. | https://\<instance name\>.service-now.com/incident_list.do |
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## View a list of attachments

Schema: https://\<baseURL\>/nav_to.do?uri=\<table name\>_list.do  
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| Description | Example |
|-|-|
| Opens the Attachments table in list view. | https://\<instance name\>.service-now.com/sys_attachment_list.do |
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{#r_NavigatingByURLExamples__table_hyq_cz4_tt}

## View a filtered list

Schema: https://\<baseURL\>/nav_to.do?uri=\<table name\>_list.do?sysparm_query=\<field=value\>  
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| Description | Example |
|-|-|
| Returns a list of active incidents with high escalation in the standard interface. | https://\<instance name\>.service-now.com/nav_to.do?uri=incident_list.do?sysparm_query=active=true\^escalation=2 |
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## Return a file

Schema: https://\<baseURL\>/nav_to.do?uri=\<table name\>_list.do?sysparm_\<sysparmTypeOrField=value\>\&CSV  
{#r_NavigatingByURLExamples__table_hrx_2z4_tt__entry__2}

| Description | Example |
|-|-|
| Returns a comma-separated value file of records in the Incident table that meet the query conditions. | https://\<instance name\>.service-now.com/nav_to.do?uri=incident_list.do?sysparm_query=active=false\&CSV |
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{#r_NavigatingByURLExamples__table_hrx_2z4_tt}