---
sourceDocument: Zurich Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/release-notes

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Removed features and products in Zurich

# Removed features and products in Zurich {#ariaid-title1}

Release version: Zurich  
Updated June 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Cumulative release notes summary on features that were removed from Zurich features and
products.
Some features were removed as part of Zurich product updates. {#rn-summary-removed-features__rn-summary-removed-table__entry__2}

| Application or feature | Details |
|-|-|
| Advanced Risk | To enhance the Risk Workspace home page load performance and reduce latency, the Tasks widget has been removed from the home page. |
| Alumni Center | The following system properties are removed and the existing configured values are copied to the alumni common configuration UI. * Email property - sn_asc.self_registration.personal.email.domains * Deleted properties - sn_asc.import.default.state, sn_asc.import.user_name.max.tries, sn_asc.import.alumni.suffix {#rn-summary-removed-features__ul_cwt_5cp_53b} |
| Classic Workflow | * Removed the legacy workflows created and published by ServiceNow, Inc. for new customers who start on the Zurich release. * Retained the legacy workflows created and published by ServiceNow, Inc. for customers who upgraded from versions prior to the Zurich release. {#rn-summary-removed-features__d1467e144} |
| Configurable Workspace | * The List, List - Simple, and List - Related components are no longer available in UI Builder are replaced by the Record List component bundle. * The Condition Builder component is no longer available in UI Builder and is replaced by the Predicate Builder component for all list types. {#rn-summary-removed-features__d1472e610} |
| Configuration Management Database (CMDB) | * Common Service Data Model no longer provides Design as a value for the Operational status attribute in CIs. {#rn-summary-removed-features__d1474e610} |
| Digital End-User Experience | * Removed the Impacted users and Active users cards from the landing page. * Removed the Users page. * Removed the Users list page. * Removed the Users and Devices filters from the Devices page. {#rn-summary-removed-features__d1490e798} |
| Document Intelligence | The Document Intelligence application has been removed from the application navigator. |
| Impact | The Jumpstart Your Document Intelligence Accelerator has been removed. |
| Instance Data Replication | * The Key Management Service test has been removed from the IDR Diagnostics page. * The VAULT Service Status test has been removed from the IDR Diagnostics page. {#rn-summary-removed-features__d1522e207} |
| Now Assist for Creator | [Zurich Patch 6](https://www.servicenow.com/docs/ymHgrjnOj71Zy66DHTe1Xg "The Zurich Patch 6 release contains important problem fixes.") * Spoke generation has been removed from ServiceNow Otto for Creator. See the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website for additional information. {#rn-summary-removed-features__ul_ukt_bsh_b3c}[Zurich Patch 4](https://www.servicenow.com/docs/i4YMnCLVW7eu1rHqMLWEww "The Zurich Patch 4 release contains important problem fixes.") * Starting with version 28.4.3 of ServiceNow Otto for Creator, the now.assist.creator role has been removed as a required role for using most ServiceNow Otto for Creator skills and agents. Some skills and agents might have additional role requirements. See the [ServiceNow Otto for Creator](https://www.servicenow.com/docs/access?context=now-assist-for-creator-landing&version=zurich&pubname=zurich-build-workflows&ft:locale=en-US) product documentation for more information. {#rn-summary-removed-features__ul_k14_ntj_c3c} |
| Now Assist in Document Intelligence | * The Document extraction skill has been removed from the list of Platform skills in the AI Admin Hub console. * The Document Q\&A skill has been removed from the list of Platform skills in the AI Admin Hub console. {#rn-summary-removed-features__d1574e758} |
| Operational Technology Manager | * The New button was removed from the following related lists for users with read-only access to a site: * Network Adapters * Memory Modules * Software Installed * IP Addresses {#rn-summary-removed-features__ul_nxv_wdl_xhc} {#rn-summary-removed-features__d1582e551} |
| ServiceNow AI Platform core feature | * The glide.script.use.sandbox system property has been removed. The script sandbox is enabled by default. * Dynamic groups have been removed. Instead, use dynamic attributes in dynamic categories to simplify administration and improve the dynamic schema user experience. {#rn-summary-removed-features__d1619e589} |
| ServiceNow SDK | * The `now-sdk upgrade` command has been removed. To upgrade the version of the ServiceNow SDK, see [Upgrade the ServiceNow SDK](https://www.servicenow.com/docs/access?context=upgrade-servicenow-sdk&version=zurich&pubname=zurich-application-development&ft:locale=en-US). {#rn-summary-removed-features__ul_ugm_1zs_mgc} |
| Skills Foundation | * The LinkedIn Parsing capability is not supported because it is based on ML models. * The skills ontology, which contained skill structure with categories and definition, is no longer provided. Supply your own skills data and import it into the Skills Foundation application. * Legacy Data Science algorithms from Talent Development applications. {#rn-summary-removed-features__ul_fqx_21n_vfc} |
| Upgrade Console | * Removed the Ready your environment step in the pre-upgrade activities on a production instance. {#rn-summary-removed-features__ul_vp3_frw_mhc} |
[ ]

{#rn-summary-removed-features__rn-summary-removed-table}

