---
sourceDocument: Zurich Service Exchange
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/service-exchange

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich Service Exchange

ft:clusterId :

    - sebrdg

bundleId :

    - sebrdg

workflow :

    - Customer and Industry


---

# Service Exchange for Consumers

# Service Exchange for Consumers {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Service Exchange for Consumers application to seamlessly interact and collaborate with your providers.

## Service Exchange Overview {#service-bridge-consumers-landing-page__section_pfs_bgw_gzb}

As a consumer, you can:

* Review remote catalog items entitled to you from your local catalog and send requests to your provider for fulfillment.
* Bidirectionally integrate your tasks with your provider's tasks.
* Receive proactive tasks from providers for transparency and collaboration.
{#service-bridge-consumers-landing-page__ul_l11_y5d_jmb}