--- sourceDocument: Zurich ServiceNow AI Platform Capabilities sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/servicenow-platform Release : - zurich ft:locale : - en-US ft:publication_title : - Zurich ServiceNow AI Platform Capabilities ft:clusterId : - platcap bundleId : - platcap workflow : - Platform --- # Microsoft Defender for Endpoint # Service Graph Connector for Microsoft Defender Endpoint {#ariaid-title1} * Release version: Zurich * * Updated July 31, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Service Graph Connector for Microsoft Defender Endpoint The Service Graph Connector for Microsoft Defender Endpoint enables you to integrate data from machines secured by Microsoft Defender for Endpoint into your ServiceNow instance. This connector supports Microsoft Defender for Endpoint Plans 1 and 2 and is compatible with ServiceNow versions Washington DC, Xanadu, and Yokohama. Show full answer Show less ## Key Features * **Data Integration:** Automatically pulls detailed machine-related data from the Microsoft Defender for Endpoint security solution into the ServiceNow CMDB. * **Configuration Management:** Use the SGC Central view to install and configure the connector, managing the lifecycle of connections effectively. * **Monitoring Dashboard:** The CMDB Integrations Dashboard provides insights into the status and errors of all integrations, allowing for effective monitoring of Microsoft Defender for Endpoint data flows. * **Data Mapping:** The Robust Transform Engine (RTE) ensures that data is accurately mapped to ServiceNow CMDB classes, while the Identification and Reconciliation Engine (IRE) manages data insertion. ## Key Outcomes By utilizing the Service Graph Connector, ServiceNow customers can enhance their security operations with real-time data from Microsoft Defender for Endpoint, enabling improved incident response and asset management. After upgrading to version 1.2.0, users must migrate data from the Server CI class to the Computer CI class for optimal performance. The integration allows for periodic data pulls, ensuring the CMDB remains up-to-date with the latest security information. Use the Service Graph Connector for Microsoft Defender Endpoint to pull data from machines protected by the Microsoft Defender for Endpoint security solution into your ServiceNow instance. ## Request apps on the Store {#sgc-cmdb-integration-msdefender__id_lz5_rv1_p4b} Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#sgc-cmdb-integration-msdefender__inline-send-to-store} ## Supported versions {#sgc-cmdb-integration-msdefender__section_jk2_xtn_1xb} * Supported Microsoft Defender for Endpoint versions: * Microsoft Defender for Endpoint Plan 1 * Microsoft Defender for Endpoint Plan 2 {#sgc-cmdb-integration-msdefender__ul_svl_ncv_tzb} * Supported ServiceNow versions: * Washington DC * Xanadu * Yokohama {#sgc-cmdb-integration-msdefender__ul_hq4_gtq_wtb} {#sgc-cmdb-integration-msdefender__ul_d1l_btq_wtb} ## Use cases {#sgc-cmdb-integration-msdefender__section_fmb_gvc_bxb} The ServiceNow Security Operations applications have features that interact with the Service Graph Connector to gain insights into machines utilizing the Microsoft Defender for Endpoint security solution. ## Important Information for upgrading Service Graph Connector for Microsoft Defender Endpoint {#sgc-cmdb-integration-msdefender__section_ftl_dwm_dfc} After you upgrade to Service Graph Connector for Microsoft Defender Endpoint 1.2.0, migrate data from the Server \[cmdb_ci_server\] CI class to the Computer \[cmdb_ci_computer\] CI class. For more information, see the [Service Graph Connector for Microsoft Defender Endpoint - Data migration after upgrade to version 1.2.0 \[KB2096769\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2096769) article in the Now Support Knowledge Base. ## Configuring a connection for the connector {#sgc-cmdb-integration-msdefender__section_cgw_3pf_32c} Use the SGC Central view in the Service Graph Workspace or CMDB Workspace to install the connector and configure the connection. The view enables you to install and discover connectors and to manage the full life cycle of creating, editing, monitoring, and debugging connections. For instructions, see [Configure Service Graph Connector for Microsoft Defender Endpoint using SGC Central](https://www.servicenow.com/docs/P7i2lHgHjlk5TWN52yEzKA "Set up scheduled import jobs to pull in Microsoft Defender for Endpoint data into your Configuration Management Database (CMDB)."). Important: Unless there are configuration issues, use SGC Central to configure the connection. The guided setup method for configuration is being deprecated. ## CMDB integrations dashboard {#sgc-cmdb-integration-msdefender__section_cjr_s5n_1xb} The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed integrations. You can see metrics for all integration runs. You can filter the view to a specific CMDB integration, a specific time duration, or a specific integration run. For more details about monitoring Microsoft Defender for Endpoint integrations in the CMDB Integrations Dashboard, see [Using the CMDB Integrations Dashboard](https://www.servicenow.com/docs/IUixSNJ4cwA6RQU7ySe_Ew#integration-commons-for-cmdb__section_fxg_lh4_blb). ## Data mapping {#sgc-cmdb-integration-msdefender__section_w1m_mhf_hkb} Data from the Microsoft Defender for Endpoint data source is mapped and transformed into the ServiceNow CMDB configuration item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow CMDB using the Identification and Reconciliation Engine (IRE). When you complete setting up the connection, you can configure the integration to pull data periodically from the machines utilizing the Microsoft Defender for Endpoint security solution. The following data source is included for the Microsoft Defender for Endpoint security solution: SG-Defender Machines : Imports all the machine-related data from the machines utilizing the Microsoft Defender for Endpoint security solution, loads the imported data in the SG-Defender Machines \[sn_defender_integ_sg_defender_machines\] staging table, and then populates the following target tables: * IP Address \[cmdb_ci_ip_address\] * Software Installation \[cmdb_sam_sw_install\] (If the Software Asset Management (SAM) application is installed.) * Software Instance \[cmdb_software_instance\] (If the SAM application is not installed.) * Software \[cmdb_ci_spkg\] (If the SAM application is not installed.) * SG-Defender Machines Related \[sn_defender_integ_sg_defender_machines_related\] * Network Adapter \[cmdb_ci_network_adapter\] * Computer \[cmdb_ci_computer\] * Windows Server \[cmdb_ci_win_server\] {#sgc-cmdb-integration-msdefender__ul_zzq_22v_tzb} Note: Only operating system details are populated in the Software Installation \[cmdb_sam_sw_install\], Software Instance \[cmdb_software_instance\], and Software \[cmdb_ci_spkg\] tables. For more information on where data is saved when pulling data from the Microsoft Defender for Endpoint security solution, see [CMDB classes targeted in Service Graph Connector for Microsoft Defender Endpoint](https://www.servicenow.com/docs/wxtXvhGxM1NItbE3~Zheyw "When you complete setting up the connection, you can configure the integration to pull data periodically from machines utilizing the Microsoft Defender for Endpoint security solution. The data is saved in tables that extend from the Configuration item [cmdb_ci] table."). You can use the IntegrationHub ETL app to view the data maps. See [IntegrationHub ETL](https://www.servicenow.com/docs/7I~75I_3AQ9w21w~V9pBMw "Use the IntegrationHub ETL store app to create and manage ETL transform maps, which integrate third-party data into the CMDB or into non-CMDB tables without compromising the integrity of data. IntegrationHub ETL provides a simplified user interface that guides you through the integration process end-to-end, including a test integration run of sample data.") for more information. **Related concepts** * [Service Graph Connectors](https://www.servicenow.com/docs/6G~WFbhojry5prgbgAbTkQ "You can use a Service Graph Connector to import and integrate third-party data into CMDB and non-CMDB tables.")