---
sourceDocument: Zurich ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/servicenow-platform

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Target CMDB classes

# CMDB classes targeted in Service Graph Connector for SolarWinds {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read

Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of CMDB Classes Targeted in Service Graph Connector for SolarWinds

The Service Graph Connector for SolarWinds allows ServiceNow customers to integrate and periodically pull configuration data from SolarWinds, storing it in tables that extend from the Configuration Item (CMDB) table.
This enables customers to maintain an up-to-date configuration management database that reflects their IT infrastructure accurately.
Show full answer Show less  

## Key Features

* **Data Population:** Various CMDB tables are populated with attributes collected from SolarWinds, including Availability Zone, Cloud Key Pair, Cloud Network, Cloud Service Account, Computer, Disk, Hardware, and more.
* **Relationships:** Each table includes relationships that define how classes are interconnected, such as parent-child relationships between cloud resources and hardware components.
* **Comprehensive Coverage:** The integration covers multiple areas, including virtual machines, databases, networks, and software, ensuring a broad view of the infrastructure.

## Key Outcomes

By implementing the Service Graph Connector for SolarWinds, customers can expect:

* Enhanced visibility into their IT infrastructure through a well-structured CMDB.
* Improved accuracy of configuration data, leading to better decision-making and resource management.
* Streamlined operations with automated data syncing between SolarWinds and ServiceNow.  
When you complete setting up the connection, you can configure the integration to periodically
pull data from Solarwinds. The data is saved in tables that extend from the Configuration item
\[cmdb_ci\] table.
The following attributes in the Availability Zone \[cmdb_ci_availability_zone\] table are populated by collected data:{#cmdb-solarwinds-classes__table_vfy_bdp_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Name | name |
| Object ID | object_id |
[ ]

{#cmdb-solarwinds-classes__table_vfy_bdp_k5b} {#cmdb-solarwinds-classes__table_dzc_cmp_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Availability Zone \[cmdb_ci_availability_zone\] | Contains::Contained by | Cloud Subnet \[cmdb_ci_cloud_subnet\] |
| Availability Zone \[cmdb_ci_availability_zone\] | Contains::Contained by | Cloud Network \[cmdb_ci_network\] |
[Table 1. Relationships created for Availability Zone]

{#cmdb-solarwinds-classes__table_dzc_cmp_k5b}  
The following attributes in the Cloud Key Pair \[cmdb_ci_cloud_key_pair\] table are populated by collected data:{#cmdb-solarwinds-classes__table_ab4_gdp_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Object ID | object_id |
| Name | name |
[ ]

{#cmdb-solarwinds-classes__table_ab4_gdp_k5b} {#cmdb-solarwinds-classes__table_wvr_hmp_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Cloud Key Pair \[cmdb_ci_cloud_key_pair\] | Hosted on::Hosts | Logical Datacenter \[cmdb_ci_logical_datacenter\] |
[Table 2. Relationship created for Cloud Key Pair]

{#cmdb-solarwinds-classes__table_wvr_hmp_k5b}  
The following attributes in the Cloud Network \[cmdb_ci_network\] table are populated by collected data:{#cmdb-solarwinds-classes__table_obt_wdp_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Name | name |
| Object ID | object_id |
[ ]

{#cmdb-solarwinds-classes__table_obt_wdp_k5b} {#cmdb-solarwinds-classes__table_h5p_kmp_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Cloud Network \[cmdb_ci_network\] | Contains::Contained by | Cloud Subnet \[cmdb_ci_cloud_subnet\] |
| Cloud Network \[cmdb_ci_network\] | Hosted on::Hosts | Logical Datacenter \[cmdb_ci_logical_datacenter\] |
[Table 3. Relationships created for Cloud Network]

{#cmdb-solarwinds-classes__table_h5p_kmp_k5b}  
The following attributes in the Cloud Service Account \[cmdb_ci_cloud_service_account\] table are populated by collected data:{#cmdb-solarwinds-classes__table_v1j_g2p_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Account Id | account_id |
| Name | name |
| Object ID | object_id |
| Datacenter Type | datacenter_type |
[ ]

{#cmdb-solarwinds-classes__table_v1j_g2p_k5b}  
The following attributes in the Cloud Subnet \[cmdb_ci_cloud_subnet\] table are populated by collected data:{#cmdb-solarwinds-classes__table_abs_52p_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Name | name |
| Object ID | object_id |
[ ]

{#cmdb-solarwinds-classes__table_abs_52p_k5b}  
The following attributes in the Computer \[cmdb_ci_computer\] table are populated by collected data:{#cmdb-solarwinds-classes__table_uy5_3fp_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| CPU core count | cpu_core_count |
| CPU core thread | cpu_core_thread |
| CPU name | cpu_name |
| CPU speed (MHz) | cpu_speed |
| CPU manufacturer | cpu_manufacturer |
| Is Virtual | virtual |
[ ]

{#cmdb-solarwinds-classes__table_uy5_3fp_k5b} {#cmdb-solarwinds-classes__table_oby_bmp_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Computer \[cmdb_ci_computer\] | Virtualized by::Virtualizes | Virtual Machine Instance \[cmdb_ci_vm_instance\] |
| Computer \[cmdb_ci_computer\] | Contains::Contained by | Disk \[cmdb_ci_disk\] |
[Table 4. Relationships created for Computer]

{#cmdb-solarwinds-classes__table_oby_bmp_k5b}  
The following attributes in the Disk \[cmdb_ci_disk\] table are populated by collected data:{#cmdb-solarwinds-classes__table_zs4_pfp_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Model ID | model_id |
| Device ID | device_id |
| Name | name |
| Disk space (GB) | disk_space |
| Free disk space (GB) | free_space |
| Size | size |
| Size bytes | size_bytes |
| Computer | computer |
| Manufacturer | manufacturer |
| Volume serial number | volume_serial_number |
[ ]

{#cmdb-solarwinds-classes__table_zs4_pfp_k5b} {#cmdb-solarwinds-classes__table_n4l_dnp_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Disk \[cmdb_ci_disk\] | Reference | Computer \[cmdb_ci_computer\] |
[Table 5. Relationship created for Disk]

{#cmdb-solarwinds-classes__table_n4l_dnp_k5b}  
The following attributes in the Hardware \[cmdb_ci_hardware\] table are populated by collected data:{#cmdb-solarwinds-classes__table_k5h_pgp_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Model ID | model_id |
| Name | name |
| DNS Domain | dns_domain |
| Manufacturer | manufacturer |
| Serial number | serial_number |
| Class | sys_class_name |
| Default Gateway | default_gateway |
| Fully qualified domain name | fqdn |
[ ]

{#cmdb-solarwinds-classes__table_k5h_pgp_k5b} {#cmdb-solarwinds-classes__table_bz2_gnp_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Hardware \[cmdb_ci_hardware\] | Owns::Owned by | IP Address \[cmdb_ci_ip_address\] |
| Hardware \[cmdb_ci_hardware\] | Owns::Owned by | Network Adapter \[cmdb_ci_network_adapter\] |
[Table 6. Relationships created for Hardware]

{#cmdb-solarwinds-classes__table_bz2_gnp_k5b}  
The following attributes in the Hardware Type \[cmdb_ci_compute_template\] table are populated by collected data:{#cmdb-solarwinds-classes__table_mgj_lhp_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Name | name |
| Object ID | object_id |
[ ]

{#cmdb-solarwinds-classes__table_mgj_lhp_k5b} {#cmdb-solarwinds-classes__table_wcf_knp_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Hardware Type \[cmdb_ci_compute_template\] | Hosed on::Hosts | Logical Datacenter \[cmdb_ci_logical_datacenter\] |
[Table 7. Relationship created for Hardware Type]

{#cmdb-solarwinds-classes__table_wcf_knp_k5b}  
The following attributes in the IIS Virtual Directory \[cmdb_ci_iisdirectory\] table are populated by collected data:{#cmdb-solarwinds-classes__table_sms_xhp_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Alias | alias |
| Installation directory | install_directory |
| Name | name |
[ ]

{#cmdb-solarwinds-classes__table_sms_xhp_k5b} {#cmdb-solarwinds-classes__table_g4t_nnp_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| IIS Virtual Directory \[cmdb_ci_iisdirectory\] | Runs on::Runs | Hardware \[cmdb_ci_hardware\] |
[Table 8. Relationship created for IIS Virtual Directory]

{#cmdb-solarwinds-classes__table_g4t_nnp_k5b}  
The following attributes in the Image \[cmdb_ci_os_template\] table are populated by collected data:{#cmdb-solarwinds-classes__table_pkf_k3p_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Name | name |
| Object ID | object_id |
[ ]

{#cmdb-solarwinds-classes__table_pkf_k3p_k5b} {#cmdb-solarwinds-classes__table_m5m_vnp_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Image \[cmdb_ci_os_template\] | Hosted on::Hosts | Logical Datacenter \[cmdb_ci_logical_datacenter\] |
[Table 9. Relationship created for Image]

{#cmdb-solarwinds-classes__table_m5m_vnp_k5b}  
The following attributes in the IP Address \[cmdb_ci_ip_address\] table are populated by collected data:{#cmdb-solarwinds-classes__table_km3_n3p_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| IP Address | ip_address |
| Netmask | netmask |
| IP version | ip_version |
| Nic | nic |
[ ]

{#cmdb-solarwinds-classes__table_km3_n3p_k5b} {#cmdb-solarwinds-classes__table_lld_znp_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| IP Address \[cmdb_ci_ip_address\] | Reference | Network Adapter \[cmdb_ci_network_adapter\] |
[Table 10. Relationship created for IP Address]

{#cmdb-solarwinds-classes__table_lld_znp_k5b}  
The following attributes in the Logical Datacenter \[cmdb_ci_logical_datacenter\] table are populated by collected data:{#cmdb-solarwinds-classes__table_cc2_4jp_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Name | name |
| Region | region |
| Class | sys_class_name |
[ ]

{#cmdb-solarwinds-classes__table_cc2_4jp_k5b} {#cmdb-solarwinds-classes__table_thw_b4p_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Logical Datacenter \[cmdb_ci_logical_datacenter\] | Contains::Contained by | Availability Zone \[cmdb_ci_availability_zone\] |
| Logical Datacenter \[cmdb_ci_logical_datacenter\] | Hosted on::Hosts | Cloud Service Account \[cmdb_ci_cloud_service_account\] |
[Table 11. Relationships created for Logical Datacenter]

{#cmdb-solarwinds-classes__table_thw_b4p_k5b}  
The following attributes in the Microsoft iis Web Server \[cmdb_ci_microsoft_iis_web_server\] table are populated by collected data:{#cmdb-solarwinds-classes__table_lyg_s3p_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Name | name |
| Running process command | running_process_command |
| Version | version |
| Operational status | operational_status |
| PID | pid |
| Install Status | install_status |
| Type | type |
[ ]

{#cmdb-solarwinds-classes__table_lyg_s3p_k5b} {#cmdb-solarwinds-classes__table_aw1_g4p_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Microsoft iis Web Server \[cmdb_ci_microsoft_iis_web_server\] | Contains::Contained by | IIS Virtual Directory \[cmdb_ci_iisdirectory\] |
| Microsoft iis Web Server \[cmdb_ci_microsoft_iis_web_server\] | Runs on::Runs | Hardware \[cmdb_ci_hardware\] |
[Table 12. Relationships created for Microsoft iis Web Server]

{#cmdb-solarwinds-classes__table_aw1_g4p_k5b}  
The following attributes in the MS SQL DataBase \[cmdb_ci_db_mssql_database\] table are populated by collected data:{#cmdb-solarwinds-classes__table_ub5_2jp_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Data Base | database |
| Name | name |
[ ]

{#cmdb-solarwinds-classes__table_ub5_2jp_k5b} {#cmdb-solarwinds-classes__table_wj3_k4p_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| MS SQL DataBase \[cmdb_ci_db_mssql_database\] | Runs on::Runs | Hardware \[cmdb_ci_hardware\] |
[Table 13. Relationship created for MS SQL DataBase]

{#cmdb-solarwinds-classes__table_wj3_k4p_k5b}  
The following attributes in the MSFT SQL Instance \[cmdb_ci_db_mssql_instance\] table are populated by collected data:{#cmdb-solarwinds-classes__table_zzm_3jp_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Edition | edition |
| Instance Name | instance_name |
| Name | name |
| Operational status | operational_status |
| Service pack | service_pack |
| Install Status | install_status |
[ ]

{#cmdb-solarwinds-classes__table_zzm_3jp_k5b} {#cmdb-solarwinds-classes__table_qkk_v4p_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| MSFT SQL Instance \[cmdb_ci_db_mssql_instance\] | Runs on::Runs | Hardware \[cmdb_ci_hardware\] |
| MSFT SQL Instance \[cmdb_ci_db_mssql_instance\] | Contains::Contained by | MS SQL DataBase \[cmdb_ci_db_mssql_database\] |
[Table 14. Relationships created for MSFT SQL Instance]

{#cmdb-solarwinds-classes__table_qkk_v4p_k5b}  
The following attributes in the Network Adapter \[cmdb_ci_network_adapter\] table are populated by collected data:{#cmdb-solarwinds-classes__table_vtf_dkp_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| DHCP Enabled | dhcp_enabled |
| Netmask | netmask |
| Configuration Item | cmdb_ci |
| Mac manufacturer | mac_manufacturer |
| MAC Address | mac_address |
| Name | name |
[ ]

{#cmdb-solarwinds-classes__table_vtf_dkp_k5b} {#cmdb-solarwinds-classes__table_dpx_cpp_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Network Adapter \[cmdb_ci_network_adapter\] | Reference | Hardware \[cmdb_ci_hardware\] |
[Table 15. Relationship created for Network Adapter]

{#cmdb-solarwinds-classes__table_dpx_cpp_k5b}  
The following attributes in the Serial Number \[cmdb_serial_number\] table are populated by collected data:{#cmdb-solarwinds-classes__table_hsk_vkp_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Serial Number | serial_number |
| Serial Number Type | serial_number_type |
| Valid | valid |
[ ]

{#cmdb-solarwinds-classes__table_hsk_vkp_k5b} {#cmdb-solarwinds-classes__table_vrl_fpp_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Serial Number \[cmdb_serial_number\] | Reference | Hardware \[cmdb_ci_hardware\] |
[Table 16. Relationship created for Serial Number]

{#cmdb-solarwinds-classes__table_vrl_fpp_k5b}  
The following attributes in the Software \[cmdb_ci_spkg\] table are populated by collected data:{#cmdb-solarwinds-classes__table_ajj_4kp_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Key | key |
| Name | name |
| Version | version |
| Manufacturer | manufacturer |
[ ]

{#cmdb-solarwinds-classes__table_ajj_4kp_k5b} {#cmdb-solarwinds-classes__table_ttc_hpp_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Software \[cmdb_ci_spkg\] | Reference | Software Instance \[cmdb_software_instance\] |
[Table 17. Relationship created for Software]

{#cmdb-solarwinds-classes__table_ttc_hpp_k5b}  
The following attributes in the Software Instance \[cmdb_software_instance\] table are populated by collected data:{#cmdb-solarwinds-classes__table_atr_rkp_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Install date | install_date |
| Installed on | installed_on |
| Name | name |
[ ]

{#cmdb-solarwinds-classes__table_atr_rkp_k5b} {#cmdb-solarwinds-classes__table_t3l_jpp_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Software Instance \[cmdb_software_instance\] | Reference | Computer \[cmdb_ci_computer\] |
| Software Instance \[cmdb_software_instance\] | Reference | Hardware \[cmdb_ci_hardware\] |
[Table 18. Relationships created for Software Instance]

{#cmdb-solarwinds-classes__table_t3l_jpp_k5b}  
The following attributes in the Storage Volume \[cmdb_ci_storage_volume\] table are populated by collected data:{#cmdb-solarwinds-classes__table_a2y_dlp_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Object ID | object_id |
| Volume ID | volume_id |
| Name | name |
| Size bytes | size_bytes |
[ ]

{#cmdb-solarwinds-classes__table_a2y_dlp_k5b} {#cmdb-solarwinds-classes__table_fx1_npp_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Storage Volume \[cmdb_ci_storage_volume\] | Hosted on::Hosts | Logical Datacenter \[cmdb_ci_logical_datacenter\] |
[Table 19. Relationship created for Storage Volume]

{#cmdb-solarwinds-classes__table_fx1_npp_k5b}  
The following attributes in the Virtual Machine Instance \[cmdb_ci_vm_instance\] table are populated by collected data:{#cmdb-solarwinds-classes__table_scb_jlp_k5b__entry__2}

| Attribute label | Attribute name |
|-|-|
| Name | name |
| Object ID | object_id |
| IP Address | ip_address |
| State | state |
[ ]

{#cmdb-solarwinds-classes__table_scb_jlp_k5b} {#cmdb-solarwinds-classes__table_ycp_spp_k5b__entry__3}

| Parent class | Relationship type | Child class |
|-|-|-|
| Virtual Machine Instance \[cmdb_ci_vm_instance\] | Hosted on::Hosts | Logical Datacenter \[cmdb_ci_logical_datacenter\] |
| Virtual Machine Instance \[cmdb_ci_vm_instance\] | Provisioned From::Provisioned | Image \[cmdb_ci_os_template\] |
| Virtual Machine Instance \[cmdb_ci_vm_instance\] | Provisioned From::Provisioned | Hardware Type \[cmdb_ci_compute_template\] |
| Virtual Machine Instance \[cmdb_ci_vm_instance\] | Use End Point To::Use End Point From | Storage Volume \[cmdb_ci_storage_volume\] |
[Table 20. Relationships created for Virtual Machine Instance]

{#cmdb-solarwinds-classes__table_ycp_spp_k5b}
**Related concepts**   

* [Service Graph Connector for SolarWinds](https://www.servicenow.com/docs/1TAmWtMaOL3KhWQx1T6Ufw "Use the Service Graph Connector for SolarWinds to pull in data from the SolarWinds software into your ServiceNow instance.")