---
sourceDocument: Zurich ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/servicenow-platform

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# CSDM plugin

# Activate the CSDM plugin {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Activate the CSDM plugin so you can begin implementing the CSDM data model.

## Before you begin

Important:  
Before you activate the CSDM plugin, you must map your existing life-cycle data to standard CSDM attributes. The mapping enables you to track assets effectively through their life cycle transitions with the [CMDB Data Manager](https://www.servicenow.com/docs/6I4OMRcPHLSAka2kYguM7g "CMDB Data Manager is a policy-driven framework for bulk management of CI life-cycle operations such as deletion, archival, and attestation. The CMDB Data Manager is a comprehensive and integrated solution that scales to large CMDBs and copes with rapid changes in a cloud-based world."). For instructions, see [Migrate to CSDM life cycle standards](https://www.servicenow.com/docs/KkUKxWPVGb1N58MmHxR9Aw#csdm-life-cycle-standard-values "You can align life-cycle values for each product instance on the asset, CI, and IBI tables. A one-time process moves legacy status values for asset and CI across the platform to standard CSDM life-cycle value pairs (life cycle stage and life cycle stage status). Business rules then run regularly to set identical IBI, asset, and CI life-cycle data for each product instance.").

* Role required: itil and itil_admin
{#csdm-enable__ul_ift_myf_14b}

## Procedure

Activate the com.snc.cmdb.csdm.activation plugin as described in [Activate a plugin](https://www.servicenow.com/docs/access?context=t_ActivateAPlugin&version=zurich&pubname=zurich-platform-administration&ft:locale=en-US).