---
sourceDocument: Zurich ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/servicenow-platform

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Creating a Service Catalog Wizard

# Creating a Service Catalog Wizard {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

Service Catalog wizards help you to create wizard like, multi-step experiences.

## Before you begin

Service Catalog wizards are especially useful when the input required is huge and complex since the wizard offers a step-by-step experience for the requester and also provides a side panel to provide contextual
help. A visa application is a good example where Service Catalog wizards could be used as the data needs to be presented in steps such as Personal details, Education details, and so on.  
Pre-requisites for creating Service Catalog wizards:

* Ensure that you have either a composite record producer, or a record producer set up. For more information, see [Create a record producer](https://www.servicenow.com/docs/ZTLOYhopSNOqVxC47s2xGw "You can create a record producer for tables and database views that are in the same scope as the record producer. Also for tables that allow create access from applications in other scopes.").
* The Save options field must have the value Save in destination in the composite record producer or record producer to enable the wizard to create records.
* The Allow edit option should be selected on the composite record producer or record producer form so that records are editable in the wizard.
{#catalog-wizard__ul_v4z_dx5_dwb}

Role required: wizard_admin, or admin

## About this task

The Service Catalog Wizard is available as a component in UI Builder (UIB). You can use it to create guided experiences backed by composite record producers or record producers. You can create multi-step wizard
experiences using Service Catalog Wizard.

Service Catalog Wizards are used in these modes:

* Normal mode: To create records in the table configured in the record producer, or the composite record producer associated with the wizard.
* Template mode: To create a template where admins can predefine some data and provide guardrails to fine-tune and personalize the creation of records.
{#catalog-wizard__ul_bsy_lhy_2wb}

## Procedure

1. Navigate to Service Catalog WizardsMaintain Wizards, and click New to create a new wizard.
2. On the form, fill in the fields.  
   {#catalog-wizard__table_cqf_bgj_gwb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the wizard. |
   | Type | The wizard uses a composite record producer, or record producer. |
   | Producer | Reference of the composite record producer, or record producer. |
   | Has feedback panel | Option to specify if the wizard has a feedback panel. |
   | Layout\[Stacked/Tabbed\] | The rendering of wizard steps can be either stacked or tabbed layout mode. |
   | Title | Title of the wizard. Note: The title can also dynamically refer to the composite record producer, or record producer variables using ${variable} syntax. |
   | Enable Save | Auto-save the wizard on each step change. |
   | Show review step | The Review and submit step is displayed to summarize the wizard steps, and field values. |
   | Show Submit on last step | If true, the Submit button is displayed in the last step. |
   | Review step label | Label of the Review and submit step. |
   [Table 1. Service Catalog Wizard form]

   {#catalog-wizard__table_cqf_bgj_gwb}  
   For more information on fields, steps, sections, or questions on Service Catalog wizard, see the following:
   * [Add step, section, or question to catalog item wizard](https://www.servicenow.com/docs/RnRDT0MynYsRLG4WvAnDwQ "Add a step, section, or question to a catalog item wizard so catalog item editors can enter custom details while creating catalog items.")
   * [Catalog Wizard form](https://www.servicenow.com/docs/n0vgjtnaqaTCMGM2kbzFug "Description of the fields for the Catalog Wizard Step, Catalog Wizard Section, Variable, and Catalog Wizard Question forms in Service Catalog wizards.")

   {#catalog-wizard__ul_fyz_jr2_fwb}

   After you set up the field values, the resulting wizard with the steps, layout, labels, and other elements appear as follows:
   Figure 1. Elements of a Service Catalog Wizard
3. Set up the Catalog Wizard component properties using the UI Builder (UIB) components, for more information see [Customize UI Builder pages using components](https://www.servicenow.com/docs/access?context=work-components&version=zurich&pubname=zurich-application-development&ft:locale=en-US).  
   1. Select Wizard: Select the wizard that you're creating the experience for (you can choose the wizard you created in the previous step).
   2. Wizard mode: Select the mode for this experience.
   3. Field space: Specify the spacing that should appear between fields in the wizard. The possible values are Small, Medium, Large, and Extra Large.
   4. Sys_id of the record: In Normal mode, the sys_id of the record being edited or created by the wizard. In Template mode, the sys_id of the template that is being edited.
   5. Select template: Select the template that must be applied to the wizard. The Select Template option is applicable only in Normal mode.
   6. Make template mandatory: If true, providing a template is mandatory for creating records, and is applicable only in Normal mode.
   7. Home button icon: Select an icon that appears in place of the Home button icon.
   8. Hide home button: If true, the Home button is hidden in the wizard.
   9. Hide step navigator Back button: If true, hides the Back button in the footer of the wizard.
   10. Hide step navigator Forward button: If true, hides the Forward or Continue button in the footer of the wizard.
   11. Step navigator forward button type: Specify the button type for the Forward button in the wizard footer. The possible values are Primary or Secondary.

   {#catalog-wizard__ol_df5_5ry_2wb} For more information, see [Next Experience Components](https://developer.servicenow.com/dev.do#!/reference/next-experience/components?&query=&order_by=nameAsc&limit=120&offset=0&categories[]=uib_component&categories[]=uib_macroponent-component&categories[]=uib_facades) in the developer documentation site.
* **[Create declarative actions for Service Catalog Wizards](https://www.servicenow.com/docs/10o8MXKghx8LISaDmoN1rA)**   
  Create and configure declarative actions to enable administrators to configure buttons (wizard actions) in Service Catalog Wizards.

*[\>]: and then