---
sourceDocument: Zurich ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/servicenow-platform

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Enable accessibility features for DOCX to PDF conversion

# Enable accessibility features for DOCX to PDF conversion {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable the com.snc.document.conversion.accessibility_enabled system property to enable accessibility features for DOCX to PDF conversion. If the DOCX files have accessibility support, then accessibility
support is retained in the Document Viewer while viewing the files.

## Before you begin

Role required: admin

## Procedure

1. In the navigation filter, enter <kbd class="ph userinput">sys_properties.list</kbd>.
2. Open the com.snc.document.conversion.accessibility_enabled system property.
3. In the value field, update the value to <kbd class="ph userinput">true</kbd>.
4. Select Update.