Space Management properties

  • Release version: Zurich
  • Updated July 31, 2025
  • 4 minutes to read
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    Summary of Space Management properties

    Space Management properties in ServiceNow allow you to configure default settings related to floor plans, parsing, and overall space management. These settings control visual elements like logos, colors, compass display, label lengths, and search result limits within the interactive floor plan workbench. Additionally, parsing properties govern how geoJSON files update existing space records during imports.

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    Floor Plan Properties

    • Logo and Title: Customize the logo shown on the floor plan header and the workbench title.
    • User Location as Default Campus: Enable using the user's location as the default campus if available.
    • URL Copying: Control whether users can copy URL links from the workbench.
    • Compass Display: Toggle the visibility of a compass for directional orientation on floor plans.
    • Label Length: Set maximum character length for labels before truncation with ellipses.
    • Highlight and Filter Colors: Define colors used for highlighting selected spaces and applying filters on the workbench.
    • Search Result Limits: Configure maximum search results per level, campus, other campuses, tasks, and zones for efficient data rendering.

    Parsing Properties

    • Preserve Existing Fields: Choose whether to retain existing field values or overwrite them when parsing geoJSON files.
    • Preserve Space Classification: Decide if the space's sysclassname (e.g., bathroom, cubicle) is preserved or updated during parsing.
    • Area Parsing Options: Control how space area values are handled—preserved, overwritten, or ignored—during map parsing, with roll-up calculations applied afterward.

    Space Management Properties

    • Base Area Unit: Select the measurement unit for space area tables—meters squared (true) or feet squared (false).

    Practical Benefits for ServiceNow Customers

    These properties give you granular control over the appearance and behavior of the Space Management workbench, ensuring it aligns with your organizational branding and operational preferences. By configuring parsing rules, you maintain data integrity during geoJSON imports, preventing unwanted data loss or overwrites. Managing search result limits and visual elements enhances usability and performance when navigating complex space data.

    Space Management Properties are available to configure floor plan, parsing, and space management defaults settings. You can control default settings like the color for selected space, compass on a floor plan, and logos and titles to appear.

    Space Management organizes properties into these sections:
    • Floor Plan
    • Parsing
    • Space Management

    Navigate to Space Management > Map Configuration > Properties.

    Floor Plan

    Property Description
    The logo to use for the header of the interactive floor plan [facilities.management.fvw.workbench.logo] Click to select a logo that appears in the top, left corner of an interactive floor plan.
    The title to show on the workbench [facilities.management.fvw.workbench.title] The title to show on the workbench.
    • Type: string
    • Default value: Workbench
    Use user's location as the default campus when available [facilities.management.fvw.default.campus] The location of the user is used as the default campus when available.
    • Yes: Use the location of the user.
    • No: Do not use the location of the user.
    Allow copying a URL link when available on the workbench [facilities.management.fvw.allow.copy.url] Allow copying a URL link when available on the workbench.
    • Yes: Allow copying of a URL.
    • No: Do not allow copying of a URL.
    Default to showing the compass on the floor plan [facilities.management.fvw.show.compass] Determines if a compass appears in the top, right corner of a floor plan to provide directional orientation.
    The maximum length allowed for a label before using ellipses [facilities.management.fvw.max.label.length] The maximum number of characters allowed for a label before using ellipses.
    • Type: integer
    • Default value: 30
    The color to use for highlighting the selected space on the floor plan map [facilities.management.fvw.highlight.color] The color that can be used for highlighting a specific space on the floor plan map.
    • Type: string
    • Default value: #F5F500
    The colors for applying filters to the workbench [facilities.management.fvw.filter.colors] The colors available for applying filters to the workbench.
    • Type: string
    • Default value: #278ECF; #4BD762; #FFCA1F; #FF9416; #D42AE8; #535AD7; #FF402C; #83BFFF; #6EDB8F; #FFE366; #FFC266; #D284BD; #8784DB; #FF7B65; #CAEEFC; #9ADBAD; #FFF1B2; #FFE0B2; #FFBEB2; #B1AFDB
    The colors for availability filtering on the workbench [facilities.management.fvw.availability.colors] The colors for availability filtering on the workbench.
    • Type: string
    • Default value: #71e279; #fcc742; #278efc; #f95050; #00A0A6; #fc8a3d; #00FFFF; #b1afdb
    Maximum number of search results to return per level on spaces tab in workbench [facilities.management.fvw.max.results.per.level] Maximum number of search results to return per level on spaces tab in workbench.
    • Type: integer
    • Default value: 20
    Maximum number of search results to return per campuses on spaces tab in workbench [facilities.management.fvw.max.results.per.campus] Maximum number of search results to return for campuses on spaces tab in workbench.
    • Type: integer
    • Default value: 20
    Maximum number of search results to return for other campus on spaces tab in workbench [facilities.management.fvw.max.results.per.other.campus] Maximum number of search results to return for other campuses on spaces tab in workbench.
    • Type: integer
    • Default value: 20
    Maximum number of search results to return when searching for tasks in workbench [facilities.management.fvw.max.requests.per.search] Maximum number of search results to return when searching for facilities/move requests tabs in workbench.
    • Type: integer
    • Default value: 200
    Maximum number of spaces per zone to render for the zone edit tab [facilities.management.fvw.max.spaces.per.zone] Maximum number of spaces per zone to render for the zone edit tab.
    • Type: integer
    • Default value: 50
    Maximum number of tasks to return per level on workbench [facilities.management.fvw.max.requests.per.level] Maximum number of search results to return per level on spaces tab in workbench.
    • Type: integer
    • Default value: 20

    Parsing

    Property Description
    Specifies whether we should preserve the field values of records when parsing geoJSON files if the record already exists [facilities.management.fvw.geojson.parsing.preserve.fields] Determines how to save the field values of existing records when parsing geoJSON files or to delete them.
    • Yes: Do not change when parsing new map.
      • The building name.
      • The level name, level abbreviation, and the main level flag.
      • The space name and internal name.
    • No: Use values from latest geoJSON file.
    Specifies whether we should preserve the field values of records when parsing geoJSON files if the record already exists [facilities.management.fvw.geojson.parsing.preserve.fields] If the space exists, specifies whether the sys_class_name of a space is preserved when parsing geoJSON files.
    • Yes: Save
    • No: Update
      Note:
      The sys_class_name (fm_bathroom, fm_cubicle, and so on) are only updated if both parsing properties are set to No.
    Specifies whether we should preserve the sys_class_name of a space when parsing geoJSON files if the space already exists [facilities.management.fvw.geojson.parsing.preserve.sys_class_name] Specifies how to handle area parsing.
    • Preserve Existing Area: Saves the area space when the current value is greater than 0.0001 in the Area field in the Space form.
    • Overwrite Area: Always updates the area of a space from an area file.
    • Ignore Area Files: Does not parse any existing area files within the map set.
      Note:
      Regardless of the flags, area roll ups are calculated after parsing.

    Space Management

    Properties Description
    The system base area unit for facilities space tables. Set to true to use meters squared, or false to use feet squared [facilities.management.fvw.area.unit] The system base area unit for facilities space tables. Set to true to use meters squared, or false to use feet squared.
    • Type: true | false
    • Default value: false