---
sourceDocument: Zurich ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Activate indexing of catalog variable content

# Activate indexing of catalog variable content on Catalog Item records {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 28, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Activate indexing of searchable content from variables on Catalog Item records. Configure the set of Catalog Items eligible for catalog variable indexing and the set of variables to index.

## Before you begin

Role required: admin

## About this task

AI Search supports indexing of searchable content from variables on records in the Catalog Item \[sc_cat_item\] table and tables that extend it. By default, this functionality is not active. Administrators
can activate indexing of catalog variable content and configure the set of Catalog Items and catalog variables to index content from.

For details on the catalog variable types that AI Search can index content from, see [Variable types supported by AI Search indexing](https://www.servicenow.com/docs/4wtwMUUw3hz7EVKwddU_XQ "AI Search can index searchable content and metadata from multiple variable types found on indexed source records.").

## Procedure

1. Navigate to the System Property \[sys_properties\] table's list view.
   1. Select All.
   2. In the Filter field, enter <kbd class="ph userinput">sys_properties.list</kbd>.
   3. Press Enter.
   {#activate-catalog-variable-indexing__substeps_htg_ff5_b1c}
2. Activate indexing of searchable content from catalog variables that are accessible to all users.
   1. Locate and open the glide.ais.ingestion.index_catalog_variables system property record.  
      If this system property record doesn't exist, select New, then enter glide.ais.ingestion.index_catalog_variables as the new record's name and select true \| false as its type.
   2. Set the record's value to true.
   3. Select Update.  
      If you created a new system property record, select Submit instead.

   {#activate-catalog-variable-indexing__substeps_xlf_gmw_x2c}  
   AI Search indexes content from catalog variables that don't require any role to read.
3. **Optional:** Activate indexing of searchable content from catalog variables that require specific roles for read access.  
   Note:  
   This step has no effect if glide.ais.ingestion.index_catalog_variables is set to false.
   1. Open the glide.ais.ingestion.ignore_catalog_variables_read_roles system property record.  
      If this system property record doesn't exist, select New, then enter glide.ais.ingestion.ignore_catalog_variables_read_roles as the new record's name and select true \| false as its type.
   2. Set the record's value to true.
   3. Select Update.  
      If you created a new system property record, select Submit instead.

   {#activate-catalog-variable-indexing__substeps_aby_rmw_x2c}  
   AI Search indexes content from catalog variables that are only readable by users with specific roles.
4. **Optional:** Filter the set of Catalog Item records from which AI Search indexes catalog variables.  
   Note:  
   This step has no effect if glide.ais.ingestion.index_catalog_variables is set to false.
   1. Open the glide.ais.ingestion.catalog_variables_filter_query system property record.  
      If this system property record doesn't exist, select New, then enter glide.ais.ingestion.catalog_variables_filter_query as the new record's name and select string as its type.
   2. In the Value field, enter an encoded query string to restrict the set of Catalog Item records that AI Search indexes catalog variables from.  
      As an example, enter active=true if you only want AI Search to index catalog variables from active Catalog Item records. For details on creating encoded query strings, see [Encoded query strings](https://www.servicenow.com/docs/access?context=c_EncodedQueryStrings&version=zurich&pubname=zurich-platform-user-interface&ft:locale=en-US).
   3. Select Update.  
      If you created a new system property record, select Submit instead.
   {#activate-catalog-variable-indexing__substeps_wjc_zmw_x2c}

## What to do next

After changing the values of these system properties, reindex content from the Catalog Item Table indexed source and any indexed sources for tables that extend the Catalog Item \[sc_cat_item\] table. For details on reindexing
content from indexed sources, see [Perform a full table index or reindex for a single AI Search indexed source](https://www.servicenow.com/docs/ODekhkNc2DzQ7AL74VF9HA "Make content from an internal indexed source searchable by performing a full table index. This procedure indexes existing records from the source table and any child tables configured for indexing. You can manually reindex content from an internal indexed source by repeating this procedure.") and [Perform a full table index or reindex for multiple AI Search indexed sources](https://www.servicenow.com/docs/mCG4DsJ4lz1eBaUTxs8NAw "Make content from multiple internal indexed sources searchable by performing a full table index. This procedure indexes existing records from the source tables and any child tables configured for indexing. You can manually reindex content from internal indexed sources by repeating this procedure.").