---
sourceDocument: Zurich ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Omit record count

# Omit record count in a list {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Speed up how fast lists load by removing the calculation of the total number of
records in a list.

## Before you begin

Role required: workspace_admin

## About this task

Calculating the total number of records included in a list that's filtered from large
tables can take a long time. Platform displays the total number of records in the
list.

![Record calculation]()

To load lists faster, you can remove the page calculation for all or only specified filtered lists. When you remove the calculation, the total record count is not displayed and the Last Page icon (![Forward arrows]()) is grayed out.

![No pagination]()

## Procedure

1. Open a list, for example navigate to IncidentAll.
2. Right-click a header in the list and navigate to ConfigureList Control.
3. Select Remove pagination count.
4. **Optional:** To omit the record count only in specific view:
   1. Select Remove pagination count for specific views.
   2. Beside Specific list of views prevented from getting full record count, select the lock icon (![Lock icon]()).
   3. Select the search icon (![Search icon]()) and select the view where platform omits the page count.
   4. Repeat the previous step for as many views as necessary.
   {#omit-record-count__substeps_itn_vxb_zkb}
5. Select Update.

*[\>]: and then