---
sourceDocument: Zurich ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Configurations tab

# Configurations {#ariaid-title1}

Release version: Zurich  
Updated September 24, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the configurations page to add clone instances or create clone profiles.  
Before you begin

* You can add external email addresses to receive clone notifications.
* Some default items can't be removed from the exclusions, preservers, or scripts list.
{#clone-configurations-tab__ul_af2_kd1_lgc}

## Configurations overview {#clone-configurations-tab__section_fdp_tvr_sgc}

The overview page displays the current number of clone instances and clone profiles in your instance.

## Clone instances {#clone-configurations-tab__section_qk1_xvr_sgc}

The clone instances page displays all available instances. You can use instances added to this list as a clone source or clone target for your clones. To add your non-production instance to your clone instances list, select
New.

## Clone profiles {#clone-configurations-tab__section_ipw_xvr_sgc}

Clone profiles display all available profiles. Clone profiles are customizable templates for clones and can be saved and reused to achieve consistent outcomes with each of your clones. To learn more about Clone Profiles, see [Create a custom clone profile](https://www.servicenow.com/docs/QoQJO_Vp7Ts4vJl3R~fcOA "Clone profiles act as reusable clone templates to establish consistent clone outcomes. Clone profiles enable you to set up exclusions, preservers, and cleanup scripts for specific clone scenarios.").

The profile System Profile is available by default and can't be modified. Custom profiles use the default Exclusions, Preservers, and Scripts from the System Profile. When creating a custom profile, all existing custom exclusions and
preservers are automatically added.

You can create as many custom clone profiles as you'd like and edit them as needed. To change the definitions of a clone profile, such as exclusions, preservers or cleanup scripts, select the number under the definition and select the
Edit button on the page.