---
sourceDocument: Zurich ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/platform-administration

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Zing filters search results with access controls

# Zing filters search results with access controls {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Zing filters search results to only display records the user can access.

For example, suppose you index the System Property \[sys_properties\] table. When the ITIL user searches for a term in the System Property table, Zing returns no search results because the ITIL user
doesn't
meet the ACL rule requirements.

When a system administrator searches for the same property, Zing returns search results from the System Property table because the administrator meets
the
ACL rule requirements.
**Related concepts**   

* [Available search options](https://www.servicenow.com/docs/PpTkvbh2xsxpCqGqiV8sCw "Zing offers users several search interfaces and search operators to conduct text searches.")
* [Global search finds records from multiple tables](https://www.servicenow.com/docs/0~Y~WuKbZ5jof3zO_NPSSw "Search multiple record types from a single search field.")
* [Zing generates search results in four phases](https://www.servicenow.com/docs/wqp~PV57nJIWpffyXh5pmA "Generate search results by dividing documents among shards, searching shard documents, scoring shard documents, and merging scores into an index.")
* [Zing computes document scores using three components](https://www.servicenow.com/docs/cqrO8HZZUovi1FTpbJMVfQ "The Zing search engine computes document scores based on the frequency, sequence, and weight of search terms in the document.")
* [Zing indexes words](https://www.servicenow.com/docs/NAl9YpUEiJzNoQczDFC9qA "Index documents by dividing them into words. Depending on the languages your instance supports, a word may be a single character such as a Chinese or Japanese pictogram or a sequence of characters separated by spaces such as with Latin, Arabic, and Pinyin languages.")
* [Zing can include attachments in search results](https://www.servicenow.com/docs/oXXdLVzB2Yp7G2pIaggEEw "Search content from attachments on indexed tables. Display attachments for search results from the Knowledge [kb_knowledge] table.")
* [Zing removes stop words from queries](https://www.servicenow.com/docs/jWJRTyQrsYi~5qJ5VLX8SQ "Remove common words from search queries that don't produce meaningful results.")
* [Zing matches derived words with stemming](https://www.servicenow.com/docs/OtFhLj5MRUgPDgrjN7aGKg "Convert any multiple-character search keyword to its stem form to find derived versions of the word.")
* [Zing can expand search results with synonyms](https://www.servicenow.com/docs/Fg7~Ex710hROeHhsaHzZhw "Expand search results to include additional search terms.")
* [Zing displays search suggestions as users enter search terms](https://www.servicenow.com/docs/QyIXIWg6Dxa4_xzYPGeLFA "Display possible search query completions as users enter search terms.")  
**Related reference**   

* [Features of Zing text indexing and search engine](https://www.servicenow.com/docs/vU~x~UbL5xXQbtnAZzt2TA "Enable and configure Zing text indexing and search engine features.")
* [Installed with Zing](https://www.servicenow.com/docs/LPCjYyVdDqvuE6BRBnQANA "Several types of components are installed with Zing.")