---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/de-DE/release-notes

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Now Assist for Software Asset Management (SAM) release notes

# Now Assist for Software Asset Management (SAM) release notes {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

The ServiceNow®
Now Assist for Software Asset Management (SAM) application brings generative AI to IT Asset Management. Now Assist for SAM was enhanced and updated was enhanced and updated in the Australia release.

## Now Assist for Software Asset Management (SAM) highlights for the Australia release {#now-assist-for-sam-rn__now-assist-for-sam-highlights}

* Enhance your SaaS integration troubleshooting experience with user-friendly error explanations and step-by-step resolution guidance for runtime job failures.
{#now-assist-for-sam-rn__ul_r2w_dnc_c3c}

See [Now Assist for Software Asset Management (SAM)](https://www.servicenow.com/docs/access?context=now-assist-sam&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) for more information.{#now-assist-for-sam-rn__now-assist-for-sam-highlights-2}
Wichtig:  
Now Assist for SAM is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## Important information for upgrading Now Assist for SAM to Australia {#now-assist-for-sam-rn__now-assist-for-sam-upgrade-info}

TBD.{#now-assist-for-sam-rn__now-assist-for-sam-upgrade-info-1}

## New in the Australia release {#now-assist-for-sam-rn__now-assist-for-sam-new-features}

[Benefit with an integrated troubleshooting experience for SaaS applications with the ability to resolve common issues](https://www.servicenow.com/docs/access?context=troubleshooting-saas-now-assist-sam&version=australia&pubname=australia-it-asset-management&ft:locale=en-US)
:   Use generative AI to troubleshoot SaaS integrations with automated guidance and recommendations. By following the resolution guidance, you can significantly reduce downtime, lower the mean time to resolution (MTTR), and resolve complex SaaS issues without deep technical intervention.

## UI changes {#now-assist-for-sam-rn__now-assist-for-sam-ui-changes}

[Troubleshoot button alongside the error message on the Integration profile form](https://www.servicenow.com/docs/access?context=troubleshooting-saas-now-assist-sam&version=australia&pubname=australia-it-asset-management&ft:locale=en-US)
:   The Troubleshoot button is available for all SaaS integrations on the error message that is displayed when connection validation fails due to an error. When selected, the button triggers the generation of error summary and resolution guidance.

## Activation information {#now-assist-for-sam-rn__now-assist-for-sam-activation}

Install Now Assist for SAM by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).{#now-assist-for-sam-rn__now-assist-for-sam-activation-1}

## Related ServiceNow applications and features {#now-assist-for-sam-rn__now-assist-for-sam-related-apps}

[Now Assist](https://www.servicenow.com/docs/access?context=platform-now-assist-landing&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US)
:   Help improve the productivity and efficiency in your organization, deliver better self-service, recommend actions, provide answers, and empower your users to search more effectively.

[Now Assist Admin console](https://www.servicenow.com/docs/access?context=configuring-now-assist&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US)
:   Use the Now Assist Admin console for quick and effortless access to the important information that you need to set up, configure, and monitor Now Assist applications and features.

[AI Agent Studio](https://www.servicenow.com/docs/access?context=ai-agent-studio&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US)
:   Use AI Agent Studio to create, manage, or test AI agents and agentic workflows so that you can create self-executing workflows to help you achieve your business goals.

[Now Assist panel](https://www.servicenow.com/docs/access?context=now-assist-panel-overview&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US)
:   Use the Now Assist panel conversational interface in ServiceNow®
    Software Asset Workspace to interact with and get assistance from generative AI.

[Now Assist skills](https://www.servicenow.com/docs/access?context=now-assist-skills&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US)
:   Use the ServiceNow®
    Now Assist products to provide generative AI skills to meet the needs of users in different workflows, including case or incident summarization, chat summarization, resolution notes generation, and code
    generation.