---
sourceDocument: Xanadu ServiceNow AI Platform user interface
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/platform-user-interface

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Service Portal

# Service Portal {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Service Portal allows you to build a mobile-friendly self-service portal experience for your employees or customers. Service Portal is a ServiceNow AI Platform feature that is active by default and interacts with parts of the platform so users can access platform features through portals.

Both beginner and expert developers and can configure portals using Service Portal. Less technical users can make basic configuration changes to the UI using Branding Editor and other components of Service Portal. More advanced users can edit and extend portals, pages, and widgets. Expert users can use the Widget Editor tool to write scripts to power a portal, and even create rich web applications on the ServiceNow AI Platform.

## Get started {#c_ServicePortal__section_get_started}

|-|-|-|
| [Explore Learn about how administrators, developers, and end users use portals built with Service Portal.](https://www.servicenow.com/docs/xdEVGk1AFwI7~BLoZk~6kg "Whether you're adapting a base system portal or developing a custom portal, learn more about the available features that help you provide a self-service portal that drives productivity and satisfaction for your employees or customers.") | [Configure Plan and configure your portal.](https://www.servicenow.com/docs/pnmu_w25iHO8k2OWwIV9EQ "Plan and set up a self-service portal for your employees or customers.") | [Develop widgets Develop custom widgets using AngularJS, Bootstrap, and the ServiceNow API.](https://www.servicenow.com/docs/WcPFg9Dh99bNveOSPoIdXw "Develop custom widgets for portals using AngularJS, Bootstrap, and the ServiceNow API.") |
| [Improve SEOMake public portal pages more findable by improving how external search engines index and rank pages.](https://www.servicenow.com/docs/899iYatNGkgQMtUzQscSiQ "Search engine optimization (SEO) helps portal users find the information they need and be more engaged with your portal. Adding SEO information to your public portal pages improves how external search engines index and rank pages to make them more findable.") | [AnalyzeGet insights to optimize your portal.](https://www.servicenow.com/docs/7i8kDdTMFhvn60B~uQVsjw "Portal analytics provide information and metrics about your implementation of a portal and how portal users experience it. With these analytics tools, you can gather insights to improve your portal's performance and usage.") | [ReferenceGet details about properties, SCSS variables, and more.](https://www.servicenow.com/docs/K4R8zHIE6KLplvDRAidTLg "Reference topics provide information about roles, configuration properties, SCSS variables, domain separation, and more.") |
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{#c_ServicePortal__table_iwv_lpv_klb}

## Troubleshoot and get help {#c_ServicePortal__section_troubleshoot_help}

* To learn more about what's new and what's changed in Xanadu, see the [Service Portal release notes](https://www.servicenow.com/docs/access?context=service-portal-rn&version=xanadu&pubname=xanadu-release-notes&ft:locale=en-US).
* [Ask or answer questions in the ServiceNow AI Platform community forum](https://www.servicenow.com/community/now-platform/ct-p/now-platform)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
{#c_ServicePortal__ul_resources}