---
sourceDocument: Xanadu ServiceNow AI Platform user interface
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/platform-user-interface

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Disable user presence

# Disable user presence {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can disable user presence globally by enabling a system property.

## Before you begin

Role required: admin

## About this task

Enabling the property turns off all user presence features.

## Procedure

1. Navigate to <kbd class="ph userinput">sys_properties.list</kbd>.
2. Locate the property named glide.ui.presence.disabled.
3. Set the Value to true.