---
sourceDocument: Xanadu ServiceNow AI Platform user interface
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/platform-user-interface

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Grouped lists

# Grouped lists {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Grouping aggregates a list by a field and displays the record count per group. Grouping
can help you find data quickly by organizing and providing a summary of search or filter
results.

For example, this picture shows active incidents grouped by caller.  
Figure 1. List grouped by caller  
* Groups are named for the values of the field selected for grouping. For example, if you group by the assigned user, each group is a user's name.
* The record count for each group appears next to the group name.
* The total number of items in the list (all groups combined) appears near the paging controls in the list. This total displays only when the list is grouped on a field.
{#c_GroupedLists__ul_mhw_25z_gq}

## Use a grouped list {#ariaid-title2}

You can find information by grouping a list by a particular field. After grouping
items in a list, several options let you focus on a particular group or set of
groups.

### Before you begin

Role required: none

### Procedure

1. Use one of the following methods to group and ungroup items in a list.
   * On the title bar, click the context menu and select Group By. Select the field by which to group the list. To remove a grouping, select -- None --.
   * Right-click the column name and select Group By. To remove a grouping, select Ungroup.

   {#t_UseAGroupedList__choices_vfp_n3z_pv}  
   For example, this picture shows active incidents grouped by caller.  
   Figure 2. Group by
2. Use any of the following actions to expand the groups.

   | Option | Description |
   | To expand or collapse a group | Click the arrow (![Arrow icon]()) next to the group name. |
   | To expand or collapse all groups | Click the arrow at the top of the list. |
   | To open the full list for a group | Click the group name. |
   | To see all records for a given group | Open the full list. |
   |-|-|

   {#t_UseAGroupedList__choicetable_rlj_z3z_pv}  
   Note:  
   * The maximum number of records shown per group is the number of records per page in list view.
   * Grouped lists with a script include in the filter may cause slowness.
   {#t_UseAGroupedList__ul_uks_3y3_rdc}The maximum number of records shown per group is the number of records per page in list view.
{#t_UseAGroupedList__steps_rcw_j3z_pv}