--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Contract Management Pro for Legal Service Delivery release notes # Contract Management Pro for Legal Service Delivery release notes {#ariaid-title1} Release version: Store Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Contract Management Pro for Legal Service Delivery release notes Contract Management Pro for Legal Service Delivery is designed to help enterprises streamline the entire contract lifecycle, including request intake, authoring, review, approval, and execution. It supports commonly used contract templates such as Non-Disclosure Agreements (NDAs) and third-party contract reviews. The application centralizes contract management either within ServiceNow or through cloud storage and integrates with popular eSignature solutions like DocuSign, providing a complete audit trail. Show full answer Show less ## Key Features * **Request Intake Enhancements:** Introduction of a request type field in the intake form to handle amendments and renewals from a single form. * **Legal Agreement Naming:** Contract intake forms menu renamed to "Legal agreements" for clarity in legal service delivery. * **Electronic Signature Support:** Requestors can add signatories with different roles through the Employee Center using DocuSign integration. * **Contract Amendment Management:** Ability to initiate and manage amendment requests directly from the Employee Center. * **Demo Data Availability:** Option to load demo data for contract templates during installation to facilitate setup and testing. * **Improved Validation and Automation:** Automatic updates of request fields based on variables, validation to prevent inactive contract types submissions, and simplified validation messages. * **Activity Stream Enhancements:** Display of activities related to contract requests in the Employee Center, including document attachments during change requests. * **Security and UI Improvements:** Ongoing security fixes, UI enhancements, and renaming of AI assistance to ServiceNow Otto for Contract Management Pro. ## Practical Benefits for ServiceNow Customers * Manage multiple contract request types efficiently from a unified intake form. * Improve accuracy and compliance by validating contract types and preventing duplicate or invalid entries. * Enhance collaboration with signatory role assignments and visible activity streams. * Maintain audit trails with automated attachment of signed contracts and detailed activity logs. * Leverage seamless eSignature integrations to accelerate contract execution. * Utilize demo data for easier onboarding and testing of contract templates. * Benefit from ongoing updates that improve security, usability, and AI-powered assistance capabilities. ## Version History Highlights * **Version 3.10.1 (Oct 2026):** Added request type field for amendments/renewals; renamed catalog menu. * **Version 3.7.2 (July 2026):** Added multiple signatory roles in DocuSign; NDA category description improved. * **Version 3.0.2 (Dec 2025):** Introduced amendment request capabilities; enhanced company address prompts. * **Version 1.7.0 (Feb 2025):** Introduced demo data loading and improved intake form validations. * **Version 1.5.0 (Aug 2024):** Initial release offering centralized contract processing, eSignature integration, and audit trails. Version history for the Contract Management Pro for Legal Service Delivery application on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 3.10.1 - October 2026 : * New: Introduced request type field with amendment/renewal options in existing intake form to accommodate both types of requests from the same form. * Changed: * Renamed catalog menu title from Contracts to Legal agreements for contract intake forms in Legal service delivery * For new customers, the Non Disclosure Agreement, Third-Party Contract Review, and Contract Amendment and Renewal request intake forms---are hidden by default. Version 3.9.2 - September 2026 : Fixed: UI improvements. Version 3.8.3 - August 2026 : * Changed: ServiceNow Otto is the new AI experience brand. Now Assist in Contract Management is now ServiceNow Otto for Contract Management Pro. * Fixed: Security fixes. Version 3.7.2 - July 2026 : * New: Requestor can add signatories with different signature roles via employee center for DocuSign electronic signature. * Fixed: The Non-Disclosure Agreement (NDA) category now have a description. Version 3.6.1 - June 2026 : Changed: Enhanced the category description for the Non-Disclosure Agreement contract. Version 3.5.0 - March 2026 : * Fixed: * Assigned to and collaborators cannot be the same users for legal contract requests * Adding collaborators to a contract request no longer triggers duplicate work note entries. * The signed contract is now attached to the wet signature notification when the signature process is completed. Version 3.0.2 - December 2025 : * New: * Initiate and manage amendment requests for existing contracts. * Record producer to initiate an amendment request from the Employee Center. * Fixed: * When changing the company on an NDA or TPC request in the workspace, users are now prompted to update the address. * Security fixes. Version 2.0.0 - August 2025 : * New: * The value in the company field is copied from the legal contract request to the contract request table for every update. * The perpetual field is hidden in legal-based contract requests. * Fixed: * Validation messages have been simplified whenever a legal contract request is cancelled through the employee center. * Validations have been improved to check for duplicate emails for both internal and external signers when sending documents for signature. Version 1.8.1 - July 2025 : Fixed: Resolved an issue that caused a query range error to appear when navigating away from the Expiring Contracts/Expired Contracts list in Contract Workspace after running the Writer audit script. Version 1.8.0 - May 2025 : * Changed: The list of dependent applications has been updated to include Contract Management Pro instead of Contracts Core. * Fixed: Localization issues. {#store-rn-esm-legal-contract-mgmt-pro-legal-service-delivery__latest-store-rn-esm-legal-contract-mgmt-pro-legal-service-delivery} {#store-rn-esm-legal-contract-mgmt-pro-legal-service-delivery__latest-store-rn-esm-legal-contract-mgmt-pro-legal-service-delivery} Version 1.7.0 - February 2025 : * New: * Demo data: You can choose to load demo data for contract templates while installing Contract Management Pro for Legal Service Delivery. * Two new values, "Update request fields with variables" and "Initialize legal contract" are now added in the Options field within the Record Producer section of the Intake form for Practice Area. * Update request fields with variables: When you submit a legal request for contract review or update the variables, the values of the field mapped to the variables are automatically updated. * Initialize legal contracts: A contract request is automatically created when a legal request for contracts is submitted. * A new check box, Add new company name, has been added to the Legal Contract Request form. Selecting this check box will replace the Company field with New company legal name where you can enter the company name. * Changed: * While creating new record producers, you can now validate the state of contract type and restrict creation of a legal request for inactive contract type on submission of the legal request by adding the Verify if Contract type is active script from the base system Non-disclosure Agreement record producer to the new record producer. Note: If Verify if Contract type is active script is not added in the new record producer, the legal request with the corresponding record producer will be created in Cancelled state and the contract request is not created. * The Legal Contract Request form has been updated to display only legal fields and no longer contains any variable fields. * In third-party contract review requests, the Document type field displays only active contract types. * In third-party contract review requests, attached documents and their contract types are now retained when you save the record as a draft. If a contract type is deactivated while the record is in draft state, the Document type field will be blank. * In non-disclosure agreement legal requests, if the contract type is inactive, there's an error while submitting the request. * In Employee Center, you can now attach a document while requesting changes to a contract document in a non-disclosure agreement legal requests. The attached document is added to the Activity stream. * The Activity stream of legal requests in Employee Center now displays the activities in the associated contract request. * When legal fields are modified in a workspace, the updated and previous values are now displayed in the corresponding variables in the Request details tab of a legal request in the Employee Center. * The 'Company legal name' field has been renamed to 'Company' in the Non-disclosure Agreement and Third-party Contract Review intake forms. * The field, 'Is this for a Vendor, Customer or Partner' has been renamed to 'Contract party type'. * Fixed: * Some of the fields in contract repository record do not appear due to missing ACLs. This has been fixed. * Security issues Version 1.6.0 - November 2024 : Fixed: You no longer can reclassify a contract document to a supporting document, if it results as a duplicate, where a supporting file already exists with that name. Version 1.5.0 - August 2024 : Contract Management Pro for Legal Service Delivery enables enterprises to streamline the request, authoring, review, and approval of contracts for predefined contract templates such as NDAs as well as third-party review request. Legal teams can manage and process contracts from a centralized location or cloud storage and quickly execute them by using popular eSignature integrations with a complete audit trail.