--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Workflow Studio - Designer release notes # Workflow Studio - Designer release notes {#ariaid-title1} Release version: Store Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Workflow Studio - Designer release notes The Workflow Studio - Designer application on the ServiceNow Store provides a modern, no-code platform called Flow Designer for automating business processes. It enables building multi-step flows from reusable components, replacing the legacy Workflow graphical editor. The release notes detail updates, fixes, and new features across multiple versions from early 2024 through October 2026, aligned with major ServiceNow platform releases like Yokohama, Australia, Zurich, and Brazil. Show full answer Show less ## Key Features and Enhancements * **Rebranding and UI Updates:** The application and UI have been rebranded to ServiceNow Otto, including uplifting the Flow Designer UI for a faster, modern experience with improved dark and light theme support. * **Flow Execution Analysis:** Introduced tools to summarize and analyze flow execution details, helping identify errors and suggest fixes. * **Enhanced Flow Designer Capabilities:** Added support for all field types in condition builders, triggers as a service, dynamic inputs increased up to 500 via system property, and testing conversational subflows and actions during design. * **Improved Navigation and Debugging:** Execution logs now support direct navigation to specific "For Each" loop iterations, and decision tables report reasons for failures to aid troubleshooting. ## Fixes and Stability Improvements * Resolved critical defects affecting flow saving, execution, and UI rendering, including issues with subflows, reference fields, data pill behavior, and JavaScript security qualifiers. * Addressed Australia and Zurich upgrade-specific issues, ensuring compatibility and stability with latest platform versions and patches. * Fixed problems with flow components such as Copy Subflow action, Flow Designer condition builder errors, list collector inputs, and flow logic freezing during tests. ## Practical Impact for ServiceNow Customers Customers leveraging Workflow Studio - Designer can expect a more reliable, efficient, and user-friendly flow automation experience that integrates seamlessly with ServiceNow platform upgrades. Enhanced debugging, broader input support, and improved UI responsiveness reduce development and maintenance time for automated workflows. The rebranding to ServiceNow Otto aligns the toolset with the latest platform identity, while the expanded limits and analytic tools empower administrators and developers to build and troubleshoot complex flows with greater confidence. Version history for the Workflow Studio - Designer application on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 30.1.0 - October 2026 (Brazil) : * Changed: Updated the application branding to ServiceNow Otto. * Fixed: * Restored the Copy Subflow action. * Decision tables now report the reason for failure when execution fails. * Execution details now allow direct navigation to specific For Each loop iterations. {#store-platcap-rn-flow-designer-designer__ul_rry_ftt_rkc} {#store-platcap-rn-flow-designer-designer__ul_pry_ftt_rkc} Version 29.7.0 - October 2026 (Australia) : * Changed: Updated the application branding to ServiceNow Otto. * Fixed: The Flow Designer condition builder now allows all field types, including GUID fields, to be used in the pill picker for Look Up Record conditions. This resolves errors that previously prevented selection of non-GUID fields after the Australia upgrade. {#store-platcap-rn-flow-designer-designer__ul_jkg_gtt_rkc} Version 28.0.18 - October 2026 (Zurich) : Fixed: Updated the API used by flow recommendations. Version 30.0.7 - September 2026 : * Changed: Rebranded application to use ServiceNow Otto. * Fixed: * PRB2064057 - Copy Subflow action not working * PRB1939360 - Decision tables fail without reporting the reason for failure * PRB2035802 - Workflow execution logs cannot jump directly to specific "For Each" loop iterations {#store-platcap-rn-flow-designer-designer__ul_abs_jsq_lkc} {#store-platcap-rn-flow-designer-designer__ul_z1s_jsq_lkc} Version 29.6.4 - September 2026 (Australia) : New: Introduced enhanced Flow Designer UI, which is a faster, more modern version of the Flow Designer UI. Version 29.5.2 - August 2026 (Australia) : Changed: Rebranded UI for ServiceNow Otto. Version 28.6.4 - August 2026 (Zurich) : Changed: Rebranded UI for ServiceNow Otto. Version 28.5.1 - July 2026 (Zurich) : Fixed: PRB2021871: \[Security\] Removed JavaScript reference qualifiers. Version 29.4.1 - July 2026 (Australia) : * Fixed: * PRB2021871: \[Security\] Removed JavaScript reference qualifiers. * PRB2031633: Australia Upgrade Issues - Flow Designer Data Pills not operating as expected * PRB2033536: Flow Designer freezes when testing a subflow that includes dependent inputs such as Table, Conditions, and Field List. Version 29.3.1 - June 2026 (Australia) : * New: * Flow Execution Analysis * Map and Transform Data Step * Fixed: * PRB2009829 - Sub-flow 'Default value' for reference fields are not working as expected * PRB1948914 - A flow variable was removed from the flow at some point, but it still appears in the flow executions * PRB2025388 - Missing "Changes" operation in flow designer triggers, and * PRB2017822 * PRB2015512 Version 28.4.0 - June 2026 (Zurich) : New: Support for increasing the upper limit of dynamic inputs, which was previously capped at 40. You can use the system property "sn_flow_designer.max_dynamic_input_items" to set this value up to recommended limit of 500. Version 29.2.2 - May 2026 (Australia) : * New: Flow Execution Analysis enables users to summarize and analyze flow execution details to identify errors and suggest potential fixes. * Fixed: Fixed critical defects such as PRB1976087 (Nested Go Back To Flow Logic causing flow execution blank screen) and PRB2005619 (We are missing "Changes" operation in flow designer). {#store-platcap-rn-flow-designer-designer__ul_psh_gdc_cjc} Version 28.3.1 - May 2026 (Zurich) : * New: Support for triggers as a service. * Fixed: Critical defect fixes including PRB1977516 (Data is not being save or not passing to the flow execution for the Array.string data type) \& PRB1970275 (List Collector cannot be used as an input to a For Each flow logic block). Version 29.1.0 - April 2026 : * New: * Test conversational subflows and actions during design. * Run a flow with high-security roles. * Changed: Uplift UI for flow recommendations in dark and light theme. * Fixed: * PRB1957192: JIRA Spoke: Issue Type ID not loading even after selecting the Project Id * PRB1982236: Flows not saving "Determines uniqueness" changes to Create and Update Record action. Version 29.0.5 - March 2026 (Australia) : Fixed: Critical defect fixes for the Australia release. Version 28.2.5 - March 2026 (Zurich) : * Fixed: * This release includes critical defect fixes. Some of them include: * PRB1962475: Incorrect dates displayed in Flow Designer History tab after Zurich Patch 1 Hot Fix 1 * PRB1938489: Unable to expand the script when using a "Make a decision" action * PRB1966361: Buttons in Find bar within inline script editor do not render * PRB1926039: Values of tables such as sc_task and incident are not rendered in UI for 'Look Up Record' / 'Create Record' step in action * PRB1970275: List Collector cannot be used as an input to a For Each flow logic block * PRB1928650: Getting error while publishing the Remote Process Sync Outbound subflow * Other critical PRBs including PRB1949291, PRB1970167, PRB1965643, PRB1974070 and PRB1971893 were also fixed in this release Version 27.5.1 - March 2026 : * Fixed: * Configure Connection in flow does not update in actions after upgrading to Yokohama * Lines overlapping in flow components * Assign Subflow Outputs action displays duplicated variable outputs {#store-platcap-rn-flow-designer-designer__ul_kvk_tsw_l3c} {#store-platcap-rn-flow-designer-designer__ul_jvk_tsw_l3c} Version 27.5.0 - January 2026 (Yokohama) : * New: Made compatible with Yokohama Patch 11+ * Fixed: Fixed issue where clicking Cancel after editing an IF flow logic would delete the IF block and its children * Removed: Removed requirement for the now.assist.creator role for flow recommendations Version 25.1.4 - March 2024 : Fixed: Optimized the efficiency of opening, updating, creating flows within Workflow Studio. This change significantly reduces the time required for both initial access and subsequent interaction.{#store-platcap-rn-flow-designer-designer__latest-store-platcap-rn-flow-designer-designer} {#store-platcap-rn-flow-designer-designer__latest-store-platcap-rn-flow-designer-designer} Version 25.1.3 - February 2024 : * Flow Designer is a ServiceNow AI Platform feature that enables process owners to automate work. Build multi-step flows from reusable components without having to code. * Flow Designer is the default ServiceNow AI Platform process automation builder used to create flows. Flow Designer replaces the legacy Workflow graphical editor. {#store-platcap-rn-flow-designer-designer__ul_p43_lcm_g1c}