Workflow Studio - Designer release notes

  • Release version: Store
  • Updated July 9, 2026
  • 3 minutes to read
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    Summary of Workflow Studio - Designer release notes

    Workflow Studio - Designer is a ServiceNow AI Platform application designed to help process owners automate work through multi-step flow creation using reusable components without coding. It serves as the default process automation builder, replacing the legacy Workflow graphical editor. The release notes document version history and improvements for the Workflow Studio - Designer application available on the ServiceNow Store.

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    Key Features and Enhancements

    • Flow Execution Analysis: Introduced in version 29.2.2, this feature enables users to summarize and analyze flow execution details for error identification and suggested fixes.
    • Support for Increasing Dynamic Inputs: Version 28.4.0 allows raising the upper limit of dynamic inputs from the previous cap of 40 up to 500 via the system property snflowdesigner.maxdynamicinputitems.
    • Test Conversational Subflows and Actions: Added in version 29.1.0, enabling testing during design time and running flows with high-security roles.
    • Support for Triggers as a Service: Introduced in version 28.3.1, enhancing trigger handling capabilities.
    • UI Improvements: Version 29.1.0 uplifted the UI for flow recommendations supporting both dark and light themes.

    Critical Fixes and Security Updates

    • Security fixes include removal of JavaScript reference qualifiers (versions 28.5.1 and 29.4.1).
    • Addressed issues with flow freezing, subflow testing, and data pill operations (version 29.4.1).
    • Fixed various critical defects affecting flow execution, triggers, action saving, and UI rendering across multiple versions (28.2.5, 28.3.1, 29.3.1, and others).
    • Resolved issues with flow variables, reference fields, and flow logic blocks to improve stability and functionality.
    • Enhancements to configuration handling, such as connection updates and removal of obsolete role requirements.

    Practical Benefits for ServiceNow Customers

    • Improved reliability and security of flow automation with ongoing defect fixes and security patches.
    • Greater flexibility in designing complex flows with increased dynamic input limits and enhanced trigger support.
    • Enhanced usability through UI improvements and ability to test subflows and actions during design, reducing development time and errors.
    • Access to detailed flow execution analysis tools allowing faster troubleshooting and optimization of automated processes.
    • Compatibility updates ensuring smooth operation with recent ServiceNow platform releases (Zurich, Australia, Yokohama).

    Version history for the Workflow Studio - Designer application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 28.5.1 - July 2026 (Zurich)
    Fixed: PRB2021871: [Security] Removed JavaScript reference qualifiers.
    Version 29.4.1 - July 2026 (Australia)
    • Fixed:
      • PRB2021871: [Security] Removed JavaScript reference qualifiers.
      • PRB2031633: Australia Upgrade Issues - Flow Designer Data Pills not operating as expected
      • PRB2033536: Flow Designer freezes when testing a subflow that includes dependent inputs such as Table, Conditions, and Field List.
    Version 29.3.1 - June 2026 (Australia)
    • New:
      • Flow Execution Analysis
      • Map and Transform Data Step
    • Fixed:
      • PRB2009829 - Sub-flow 'Default value' for reference fields are not working as expected
      • PRB1948914 - A flow variable was removed from the flow at some point, but it still appears in the flow executions
      • PRB2025388 - Missing "Changes" operation in flow designer triggers, and
      • PRB2017822
      • PRB2015512
    Version 28.4.0 - June 2026 (Zurich)
    New: Support for increasing the upper limit of dynamic inputs, which was previously capped at 40. You can use the system property "sn_flow_designer.max_dynamic_input_items" to set this value up to recommended limit of 500.
    Version 29.2.2 - May 2026 (Australia)
    • New: Flow Execution Analysis enables users to summarize and analyze flow execution details to identify errors and suggest potential fixes.
    • Fixed: Fixed critical defects such as PRB1976087 (Nested Go Back To Flow Logic causing flow execution blank screen) and PRB2005619 (We are missing "Changes" operation in flow designer).
    Version 28.3.1 - May 2026 (Zurich)
    • New: Support for triggers as a service.
    • Fixed: Critical defect fixes including PRB1977516 (Data is not being save or not passing to the flow execution for the Array.string data type) & PRB1970275 (List Collector cannot be used as an input to a For Each flow logic block).
    Version 29.1.0 - April 2026
    • New:
      • Test conversational subflows and actions during design.
      • Run a flow with high-security roles.
    • Changed: Uplift UI for flow recommendations in dark and light theme.
    • Fixed:
      • PRB1957192: JIRA Spoke: Issue Type ID not loading even after selecting the Project Id
      • PRB1982236: Flows not saving "Determines uniqueness" changes to Create and Update Record action.
    Version 29.0.5 - March 2026 (Australia)
    Fixed: Critical defect fixes for the Australia release.
    Version 28.2.5 - March 2026 (Zurich)
    • Fixed:
      • This release includes critical defect fixes. Some of them include:
      • PRB1962475: Incorrect dates displayed in Flow Designer History tab after Zurich Patch 1 Hot Fix 1
      • PRB1938489: Unable to expand the script when using a "Make a decision" action
      • PRB1966361: Buttons in Find bar within inline script editor do not render
      • PRB1926039: Values of tables such as sc_task and incident are not rendered in UI for 'Look Up Record' / 'Create Record' step in action
      • PRB1970275: List Collector cannot be used as an input to a For Each flow logic block
      • PRB1928650: Getting error while publishing the Remote Process Sync Outbound subflow
      • Other critical PRBs including PRB1949291, PRB1970167, PRB1965643, PRB1974070 and PRB1971893 were also fixed in this release
    Version 27.5.1 - March 2026
    • Fixed:
      • Configure Connection in flow does not update in actions after upgrading to Yokohama
      • Lines overlapping in flow components
      • Assign Subflow Outputs action displays duplicated variable outputs
    Version 27.5.0 - January 2026 (Yokohama)
    • New: Made compatible with Yokohama Patch 11+
    • Fixed: Fixed issue where clicking Cancel after editing an IF flow logic would delete the IF block and its children
    • Removed: Removed requirement for the now.assist.creator role for flow recommendations
    Version 25.1.4 - March 2024
    Fixed: Optimized the efficiency of opening, updating, creating flows within Workflow Studio. This change significantly reduces the time required for both initial access and subsequent interaction.
    Version 25.1.3 - February 2024
    • Flow Designer is a ServiceNow AI Platform feature that enables process owners to automate work. Build multi-step flows from reusable components without having to code.
    • Flow Designer is the default ServiceNow AI Platform process automation builder used to create flows. Flow Designer replaces the legacy Workflow graphical editor.