--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Service Graph Connector for Meraki release notes # Service Graph Connector for Meraki release notes {#ariaid-title1} Release version: Store Updated October 8, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Service Graph Connector for Meraki release notes The Service Graph Connector for Meraki integrates Cisco Meraki device and network data into the ServiceNow CMDB, enabling real-time monitoring, automated alerting, and performance analysis of Meraki environments. The connector has evolved through multiple releases to improve data quality, discovery accuracy, scalability, and maintainability, supporting ServiceNow customers managing Meraki infrastructure. Show full answer Show less ## Key Features and Enhancements * **Data Quality Improvements:** Device and network descriptions are cleaned of irregular whitespace before CMDB insertion, leading to cleaner records and better search/report accuracy (v4.1.0). * **Relationship Mapping:** Cameras and sensors are now linked to their network service instances in the CMDB, ensuring accurate location data and topology visualization (v4.0.4 and v3.0.5). * **API and Development Modernization:** Full migration to the Now SDK (Fluent) TypeScript format enables modern development practices, including source control and CI/CD pipelines (v3.0.5). * **Scalability Controls:** Added system properties allow disabling per-network API calls and configuring batch sizes, reducing API consumption and avoiding discovery timeouts in large Meraki deployments (v3.0.5 and v2.9.0). * **Custom Attribute Mapping:** Operators can now define custom mappings for Meraki device attributes without modifying core connector code, preserving upgrade safety and workflow compatibility (v2.9.0). * **Licensing Visibility:** Licensing model data (e.g., co-term, per-device) and license expiration dates are captured on Organization CIs to provide better insight into Meraki licensing (v3.0.5 and v2.4.1). * **Direct Navigation:** Meraki Orchestrator URLs are surfaced in device metadata, enabling quick navigation from ServiceNow to the Meraki dashboard for troubleshooting and audits (v2.9.0). * **Improved Discovery Resilience:** Enhanced handling of incomplete or null API values prevents connector failures and ensures continuous data processing (v2.1.0). * **Automated ETL Management:** ETL definitions for connectors are now automatically updated during install or upgrade, eliminating manual configuration steps (v2.1.0). * **Application Renaming:** The product was renamed to Service Graph Connector for Meraki Telco SD-WAN to better reflect its purpose (v2.2.0). ## Practical Benefits for ServiceNow Customers * Maintains high data integrity and cleaner CMDB records for Meraki devices and networks, improving operational reporting and searchability. * Enhances topology and location accuracy by correctly relating devices to network services. * Supports large-scale Meraki environments through configurable API call settings and batch processing controls, preventing performance issues. * Enables customized integration tailored to specific attribute mapping needs without risking upgrade compatibility. * Improves licensing management and compliance visibility within ServiceNow. * Facilitates faster incident response and audit workflows by linking directly to the Meraki dashboard from ServiceNow records. * Provides a robust, modern connector architecture aligned with ServiceNow best practices for easier maintenance and future enhancements. Version history for the ServiceNow® Service Graph Connector for Meraki application on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. Version 4.1.0 - October 2026 : This release improves the quality of data discovered from the Meraki Dashboard. Device and network descriptions are now automatically cleaned of irregular whitespace before being written to the CMDB, producing cleaner records and more reliable searching and reporting. This is a data-quality release; discovery behavior is otherwise unchanged from the September 2026 release. Version 4.0.4 - September 2026 : * Changed: Camera and sensor relationships --- Cameras and sensors discovered from Meraki are related to their network service instance in the CMDB. This relationship ensures that location data resolves correctly for these devices. * New: Per-organization uplink exclusions --- You can exclude specific Meraki organizations from uplink data collection. * Fixed: Networks excluded from uplink collection no longer display a duplicate warning indicator. Version 3.0.5 - August 2026 : * Summary: The Meraki connector has been fully converted to the Fluent SDK (Now SDK) TypeScript format, with new API discovery extension points, per-network API call toggles, licensing model support for Organization CIs, and Network Service Instance relationships for sensors and cameras. * Features \& Enhancements: * The Meraki connector has been fully migrated from legacy XML to the Now SDK (Fluent) TypeScript format, enabling modern source-controlled development and CI/CD builds. Script includes, ACLs, scheduled jobs, and system properties are now authored in TypeScript. * Extension points for new Meraki API discovery have been added, allowing the connector to discover and collect data from additional Meraki API endpoints as they become available. * New system properties, including sn_tsom_meraki.disable_per_network_api_callsand a rate-limit toggle, allow administrators to disable per-network API calls, reducing API consumption for large Meraki deployments with many networks. * Licensing model information is now collected and stored as a key-value pair on Meraki Organization CIs, providing visibility into the licensing tier (e.g., co-term, per-device) for each organization. * Network Service Instance relationships are now created for Meraki sensors and cameras, linking these devices to their parent network service for improved topology visibility in CMDB. {#store-platcap-rn-sgc-meraki__ul_pkr_1rw_bkc} {#store-platcap-rn-sgc-meraki__ul_bs2_1rw_bkc} Version 2.9.0 - July 2026 : * This release improves device data accuracy, adds flexibility for custom attribute mapping, and introduces batch processing controls for large-scale deployments. * What's new * Custom attribute mapping --- Operators can define how Meraki device attributes map into TSOM without modifying core connector code. Customizations are upgrade-safe and compatible with existing workflows. Part of a coordinated rollout across Fortinet and VeloCloud connectors. * Orchestrator URL in device records --- The Meraki Orchestrator URL is now surfaced in device metadata, enabling direct navigation from TSOM records to the Meraki dashboard for faster troubleshooting and audit tracing. * Accurate network identification --- Network keys and display names now align with Meraki's official network taxonomy, reducing discrepancies between TSOM and actual network configurations. * Issues fixed * Configurable batch size for large environments --- A hardcoded discovery sync batch limit that caused timeouts in deployments exceeding 500 devices has been replaced with an administrator-configurable system property. * Localization strings updated. Version 2.4.1 - June 2026 : * New: * Adds license expiration date tracking for co-term organizations * Adds a device inventory field: claimed at date {#store-platcap-rn-sgc-meraki__ul_kch_gcp_ljc} * Fixed: * Fixes site import reliability --- corrects address default value * Fixes organization data handling with a null org_id guard {#store-platcap-rn-sgc-meraki__ul_ty4_gcp_ljc} * Changed: Updates localization strings Version 2.2.0 - May 2026 : Updates in this release improve the accuracy and consistency of Meraki Discovery performance test results. The application has been renamed to Service Graph Connector for Meraki Telco SD-WAN to better reflect its purpose and scope. Version 2.1.0 - April 2026 : * What's Changed: * Automated ETL duplication for connectors: Connector apps previously required manual copying of ETL definitions from TSOM Core on install or upgrade. This is now fully automated --- connectors self-update their ETL configuration without any manual steps. * Improved resilience for connectors: Connectors now handle missing or null values returned by vendor APIs more gracefully. Instead of failing on incomplete API responses, connectors apply sensible defaults and continue processing, improving data reliability in CMDB and reducing connector errors. {#store-platcap-rn-sgc-meraki__ul_fx2_qf4_53c} {#store-platcap-rn-sgc-meraki__ul_rxr_pf4_53c} Version 2.0.0 - March 2026 : Service Graph Connector for Cisco Meraki release notes. Version 1.1.3 - February 2026 : This application contains connectors for Cisco Meraki discovery, alerts, and performance data collection. These connectors integrate with Cisco Meraki systems to enable real-time monitoring, automated alerting, and performance analysis.