---
sourceDocument: Yokohama Conversational Interfaces
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/conversational-interfaces

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Grant access to an IAM (Identity and Access Management) role

# Grant access to an IAM (Identity and Access Management) role {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Grant a ServiceNow user the required permissions to complete
the Conversational Integration with Amazon Connect on the AWS Console.

## Before you begin

Role required: admin

## Procedure

1. Log in to your AWS (Amazon Web Services) account and search for IAM.
2. Navigate to Users.
3. Click Add users, provide the User name, and click Next.
4. On the Set permissions page, under Permissions options, select Attach policies directly and select the following permissions:  
   * AWSLambdaExecute
   * AmazonConnect_FullAccess
   * AmazonS3FullAccess

   {#create-user-assign-roles__ul_v1v_hh4_5tb}  
   Note:  
   You can search and select the attachments at the Permissions policies search bar.
5. After selecting the required roles, click Next.
6. Click Create user.