Tables installed with FSM for Schedule Optimization

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The following tables are installed with the Field Service Management plugin, but are only used by Schedule Optimization.

    Table 1. FSM Tables used for Schedule Optimization
    [Intraday Events] wm_intraday_events Captures agent/task events from the following pre-defined triggers:
    • PTO submitted
    • Agent running late
    • Task canceled
    • New high priority task created
    [Intraday Jobs] wm_intraday_jobs
    • Groups all the events for an individual qualifier and relates them to an optimization job
    • Maintains the state of the optimization job and task updates
    [Intraday Job Qualifier] wm_intraday_job_m2m_qualifier Relates a group or territory to an intraday job