--- sourceDocument: Zurich Governance, Risk, and Compliance sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/governance-risk-compliance Release : - zurich ft:locale : - en-US ft:publication_title : - Zurich Governance, Risk, and Compliance ft:clusterId : - grc bundleId : - grc workflow : - Technology --- # List view # List view {#ariaid-title1} * Release version: Zurich * * Updated July 31, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of List view Release version: Zurich The List view in the BCM Configurable Workspace provides a comprehensive display of Business Impact Analysis (BIA), planning, exercise, and crisis event records, along with key metrics. This interface enables users to filter and create records, offering insight into the status and count of critical business continuity elements. Show full answer Show less ## Key Features * **Structured Record Display:** View and manage BIA, planning, exercise, and crisis event records with configurable details based on their current state. * **Record Management:** Create new records easily and access detailed information by selecting a record's name. * **360° Relationship Data:** Visualize upstream and downstream dependencies for better understanding of asset relationships, configurable by administrators. ## Key Outcomes Utilizing the List view allows customers to: * Assess potential disruptions to business services and applications. * Manage and create business continuity plans to address risks effectively. * Track exercise events to simulate crisis scenarios. * Implement continuity plans during actual crisis events. For detailed tasks on business impact analysis, business continuity planning, and crisis management, please refer to the respective resources provided in the documentation. The List view in the BCM Configurable Workspace displays BIA, planning, exercise, and crisis event records along with their key metrics. You can filter records, create new ones, and open them to display the scope of all BCM functional components and their key metric information. Use the List view to know the count and status of the business impact analysis, planning, exercise, and crisis event records. It provides a structured view to help you: * Assess potential disruptions to business services or applications. * Manage continuity plans and their dependencies. * Create and track exercise events. * Respond to crisis events with relevant continuity tasks. {#list-view-uib-ws__ul_j22_524_rhc} A typical List view in the BCM Configurable Workspace is shown in the example. The records from each group are listed according to their current state and the record details are configurable. You can create a record by selecting New. You can select the link of a record in the Name column and view its details. Use the List view in the BCM Configurable Workspace to complete these business continuity tasks: * Assess the impact of a possible disruption on your business services, processes, and applications. For more information on performing a business impact analysis, see [Business impact analysis](https://www.servicenow.com/docs/l_A5phJZAvMpf8Nj5rrjUQ "Business impact analysis is a structured process where you assess the impact categories and dependencies and predict the consequences of a disruption on a business process or business function."). * Create business continuity plans to mitigate the risk at the time of an event. For more information on managing your business continuity planning tasks, see [Business continuity planning](https://www.servicenow.com/docs/E67umrDMl_ZeDDMQGkMzXQ "Business continuity planning helps you enact and mitigate risk at the time of an event. You can address and plan on the primary scope of the activities, documentation, loss scenarios, recovery teams, approvals, and so on. You can then configure a structured workflow of your business continuity planning tasks in BCM UIB Workspace."). * Create an event to exercise the plan in a simulated crisis. For more information on exercising an event, see [Exercises](https://www.servicenow.com/docs/sWx1vQ2kq_NYLWttLB8XYQ "Exercises are used to provide continuous testing and improving of continuity plans. You can use the exercises to finalize your business continuity plan and improve its effectiveness and usability in an actual crisis event. You can manage your exercises in BCM UIB Workspace."). * Apply the plan in an actual crisis. For more information on managing a crisis event, see [Crisis events](https://www.servicenow.com/docs/~unuH6a3YBzK7qkOKy_J4w "Managing a crisis event in BCM UIB Workspace helps you to minimize the downtime of critical business functions and processes across your organization. It is also used to minimize the financial, reputation, legal, and regulatory impact during a crisis event."). {#list-view-uib-ws__ul_nrp_vvt_gnb} For information on managing business continuity tasks in the BCM Configurable Workspace, see [Managing BCM workflow tasks](https://www.servicenow.com/docs/MKbAifLweWCdXcLMDXPgNQ "You can use the features and capabilities of the Business Continuity Management application and manage business continuity workflow tasks in BCM Configurable Workspace."). ## Monitoring 360° relationship data for a record {#list-view-uib-ws__section_nvz_ckz_dyb} You can view 360° relationship data for BIAs, plans, exercises, and crisis events. This view shows upstream and downstream dependencies, helping you understand how assets relate to one another. Administrators configure these views using the 360° View Configurations menu. The configurations for the 360° view are stored in 360° View ConfigurationsConfigure 360° Views. If you have the BCM administrator role, you can configure the relationships for the records in 360° View ConfigurationsRelationship Registries. * For information on configuring 360° relationship registries and views, see [Configure 360° relationship registries and views](https://www.servicenow.com/docs/MlkUh7CcnWvpkY54RoprmQ "Configure 360° view configurations with the sn_bcm.admin role."). * For information on how to view 360º relationships of a business impact analysis, see [Visualize 360° relationships for BIAs](https://www.servicenow.com/docs/YpDTxFYJFsHV4FfmHNGZYw "Visualize the 360° relationships for a business impact analysis and its associated entities in BCM UIB Workspace. You can access the 360° view at any time while creating a business impact analysis."). * For information on how to view 360º relationships of a business continuity plan, see [Visualize 360° relationships for the BCP](https://www.servicenow.com/docs/o6xg2B_jSmnYzBMgbDuLDA "Visualize the 360° relationships for a business continuity plan (BCP) and its associated entities in BCM UIB Workspace. You can access the 360° view at any time while working on the business continuity plan."). * For information on how to view 360º relationships of an exercise or crisis event, see [View 360° relationships for exercises and crises](https://www.servicenow.com/docs/fI4iYrnkcTmwlyTN~a6QZQ "Visualize the 360° relationships for an exercise or a crisis event and the associated entities in BCM UIB Workspace. You can access the 360° view at any time while creating an exercise and a crisis event."). {#list-view-uib-ws__ul_ump_ff4_rhc} *[\>]: and then