---
sourceDocument: Xanadu ServiceNow AI Platform Capabilities
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/servicenow-platform

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Capabilities

ft:clusterId :

    - platcap

bundleId :

    - platcap

workflow :

    - Platform


---

# Manage knowledge subscriptions

# Manage knowledge subscriptions {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Manage knowledge base and knowledge article subscriptions from the Notification
Settings page.

## Before you begin

Role required: knowledge

## About this task

Users can manage knowledge subscriptions from the Knowledge application or from the Knowledge Management Service Portal.

## Procedure

1. Navigate to the Notification Settings page.

   | Location | Description |
   | From the Knowledge application | Click the Notification Settings module. Note: Activate Knowledge Management Core plugin (com.glideapp.knowledge). |
   | From the Knowledge Management Service Portal | Click the user name in the portal header and then click Notification Settings. |
   |-|-|

   {#manage-knowledge-subscriptions__choicetable_jx3_rxw_jz}
2. Click the Subscriptions tab.
3. Click Knowledge Base or Knowledge Articles to see a list of current subscriptions.
4. To unsubscribe from a knowledge base or knowledge article, click Subscribed.  
   The link toggles to Unsubscribed.
{#manage-knowledge-subscriptions__steps_qxl_zft_3z}