---
sourceDocument: Australia Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/release-notes

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# ServiceNow AI Platform core feature release notes

# ServiceNow AI Platform core feature release notes {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 7 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of ServiceNow AI Platform Core Feature Release Notes - Australia Release

The Australia release of the ServiceNow AI Platform® core features introduces significant enhancements to configurations for applications and platform components.
These updates improve security, usability, and flexibility for ServiceNow customers while enabling testing of pre-release capabilities and supporting modern interface experiences.
Show full answer Show less  

## Key Features

* **Granular Read-Only Security Options:** Introduces the `readonlyoption` field with levels such as `strictreadonly` and `clientscriptmodifiable` to precisely control updates to read-only fields via client scripts and server operations. This strengthens security while maintaining backward compatibility and allows testing stricter controls in non-production environments.
* **Feature Preview Program:** Provides a centralized interface to discover, activate, and test pre-release platform features with notification and feedback mechanisms.
* **Guarded Script Evaluator:** Enhances sandbox security by restricting JavaScript features in untrusted client-generated scripts. Incompatible scripts from guest users are blocked by default, with phased enforcement for authenticated users and tools to manage incompatible scripts.
* **Dynamic Schema Enhancements:** Supports reference data types for dynamic attributes and enables filtering using dynamic schema elements in Workspace condition builders.
* **UI and Usability Improvements:** Includes toggling mail icon display in email fields, AI content indicators in forms, an Address field type with real-time suggestions, and new language, date, and time format options reflecting user locale preferences.
* **API and Security Controls:** Enables granular guest API access control using path-based ACLs, resource-level security configuration for REST APIs, optional trailing slash support for REST endpoints, and automatic generation of request definitions from sample requests.
* **Role-Based Access Management:** Introduces granular admin roles to delegate specific permissions without granting full admin access.
* **Dot-Walk Scoping Security:** Strengthens enforcement of scope boundaries when dot-walking across application scopes with new properties and table attributes.
* **Session-Based Guest User Access:** Tracks and restricts unauthenticated users' session-based record access, enhancing control over public forms and workflows.

## Important Upgrade Considerations

Customers upgrading from Xanadu or Yokohama releases should note the automatic migration of dynamic schema applications to a revised framework introduced in the Zurich release. This ensures smooth transition and compatibility. Enhanced protections for read-only fields require reviewing and possibly adjusting affected fields as detailed in the provided knowledge base articles.

## Changed and Deprecated Features

* Legacy UI11 and UI15 interfaces are deprecated and no longer supported; customers should transition to the Next Experience UI for a modern and unified interface.
* Some plugins, including the Form Designer and ServiceNow Subscription Management, are planned for deprecation; customers are advised to adopt recommended replacements and update applications accordingly.
* System properties impacting instance security are now set to secure defaults to harden platform security.

## Key Outcomes for ServiceNow Customers

* **Improved Security:** Granular read-only controls, guarded script evaluation, hardened system properties, and scoped access to APIs and records help protect your instance from unauthorized changes and script vulnerabilities.
* **Enhanced Flexibility and Control:** Ability to test pre-release features, configure API access precisely, and assign granular admin roles empower better governance and customization.
* **Better User Experience:** Modern UI with AI indicators, address auto-suggestions, locale-aware preferences, and accessibility improvements facilitate efficient and inclusive workflows.
* **Smoother Upgrades:** Clear migration paths and knowledge base references support seamless adoption of platform updates and new features.  
The ServiceNow AI Platform® core features provide configurations for applications and other parts of the ServiceNow AI Platform. The ServiceNow AI Platform core features were enhanced and updated in the Australia release.

## ServiceNow AI Platform core features highlights for the Australia release {#core-platform-rn__core-platform-rn-highlights}

Control whether read-only fields can be updated through client scripts and server-side operations by configuring read-only options.{#core-platform-rn__core-platform-rn-highlights-1}

See [Administer the ServiceNow AI Platform](https://www.servicenow.com/docs/access?context=intro-now-platform-landing&version=australia&pubname=australia-platform-administration&ft:locale=en-US) for more information.{#core-platform-rn__core-platform-rn-highlights-2}

Use the Feature Preview Program to choose which pre-release capabilities to activate and test on your instance.{#core-platform-rn__patch-rn-ap3-2}

## Important information for upgrading ServiceNow AI Platform core features to Australia {#core-platform-rn__core-platform-rn-upgrade-info}

The dynamic schema application framework was revised in the Zurich release. If you implemented dynamic schema in the Xanadu or Yokohama releases, the application is automatically migrated to a new framework as part of the upgrade to releases starting with the Zurich release. For details on the migration and steps you might need to perform, see the [Dynamic Schema Zurich Migration Guide \[KB2146133\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2146133) article in the Now Support
Knowledge Base.{#core-platform-rn__core-platform-rn-upgrade-info-1}

The Australia release introduces enhanced protections for read‑only fields across the ServiceNow AI Platform®. These changes include a new "read_only_option" field with granular control levels, including "strict_read_only" and "client_script_modifiable". The changes occur in the back end and maintain backward‑compatible behavior. This update helps strengthen your instance security while preserving the flexibility you need. Refer to [KB2718122](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2718122) for additional technical details on how to identify affected fields and adjust their settings. For more information about granular read-only security options, see [Configuring read-only security options](https://www.servicenow.com/docs/access?context=read-only-option&version=australia&pubname=australia-platform-administration&ft:locale=en-US).{#core-platform-rn__core-platform-rn-upgrade-info-2}

## New in the Australia release {#core-platform-rn__core-platform-rn-new-features}

[Access and test pre-release features](https://www.servicenow.com/docs/access?context=feature-preview-program&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   The Feature Preview Program provides a centralized location to discover, activate, and test pre-release capabilities on your instance. When a pre-release feature is added to your instance, you receive a notification and can access the Feature Preview Program to review feature details, activate features for testing, and provide feedback.{#core-platform-rn__patch-rn-ap3-1}

[Enhance instance security for sandbox scripts with guarded script](https://www.servicenow.com/docs/access?context=guarded-script&version=australia&pubname=australia-api-reference&ft:locale=en-US)
:   The guarded script evaluator restricts the JavaScript features and APIs available to untrusted, client-generated scripts running in the script sandbox environment. Beginning with the Australia Patch 2 release, incompatible scripts sent to the server by guest users are rejected on all instances by default. Scripts sent by authenticated users are evaluated using a phased approach to
    enforcement that varies by the type of instance to provide time to detect and review incompatible scripts before rejecting them. Scripts that use unsupported features are recorded in the Incompatible Guarded Scripts list,
    where you can rewrite them or create exemptions for scripts that can't be rewritten.

[Granular read-only security options](https://www.servicenow.com/docs/access?context=read-only-option&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Control the editability of read-only fields by configuring read-only options, allowing for customized behavior that balances usability and security. Read-only options provide granular control over whether read-only fields
    can be updated through client scripts and server-side operations. You can also test stricter read-only controls in non-production instances before implementing them in production.

[Support for reference data types in Dynamic Schema](https://www.servicenow.com/docs/access?context=add-dynamic-attributes&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Create dynamic attributes using reference data types.

[Work with Dynamic Schema elements in the Workspace condition builder](https://www.servicenow.com/docs/access?context=dynamic-schema&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Filter Workspace lists using dynamic schema elements in the condition builder.

[Toggle the mail icon display](https://www.servicenow.com/docs/access?context=c_DictionaryAttributes&version=australia&pubname=australia-platform-administration&ft:locale=en-US)

:   Show or hide the mail icon in email fields by configuring the hide_email_icon dictionary attribute.

[AI indicator in forms](https://www.servicenow.com/docs/access?context=c_FormFields&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US)
:   Easily identify AI involvement across the ServiceNow AI Platform® through a visual cue that identifies form fields in configurable workspace and Core UI that have been updated with AI-generated content.

[Guest API access control](https://www.servicenow.com/docs/access?context=c_RESTAPI&version=australia&pubname=australia-api-reference&ft:locale=en-US)
:   Manage guest access to REST and GraphQL API endpoints using path-based ACLs while maintaining separate authenticated user controls.

[Granular admin roles](https://www.servicenow.com/docs/access?context=granular-admin-roles&version=australia&pubname=australia-platform-security&ft:locale=en-US)
:   Grant specific permissions to developers or users who perform minor administrative tasks without granting them unrestricted access to the full admin role by reviewing and assigning available granular admin roles.

[Optional trailing slash configuration](https://www.servicenow.com/docs/access?context=api-rest&version=australia&pubname=australia-api-reference&ft:locale=en-US)
:   Align with external specifications and industry standards by configuring REST APIs with optional trailing slash support.

[Path-based REST ACL control](https://www.servicenow.com/docs/access?context=api-rest&version=australia&pubname=australia-api-reference&ft:locale=en-US)
:   Control access to REST services by creating path-based ACLs using specific HTTP method and path combinations.

[Automatically generate request definitions for scripted REST API resources](https://www.servicenow.com/docs/access?context=autogenerate-api-request-definitions&version=australia&pubname=australia-api-reference&ft:locale=en-US)
:   Use sample requests made to an API resource to generate request header associations, query parameter associations, and a request schema for that resource and the related scripted REST API service.

[Resource-level security configuration](https://www.servicenow.com/docs/access?context=api-rest&version=australia&pubname=australia-api-reference&ft:locale=en-US)
:   Enable public access or custom ACL authorization by configuring resource-level security settings.

[Address field type with auto-suggestions](https://www.servicenow.com/docs/access?context=address-field-type&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Reduce manual entry errors through a new Address field type for Core UI and Workspace forms, which provides real-time address suggestions displayed as you type.

[New dot-walk scoping security properties and table attribute](https://www.servicenow.com/docs/access?context=r_AvailableSystemProperties&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Strengthen scope boundary enforcement when dot-walking across application scopes using Reference Fields through additional properties and a table attribute. For more information, see the [Dot-Walk Scoping Security Enhancement \[KB2793170\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2793170) article in the Now Support Knowledge Base.

## Changed in this release {#core-platform-rn__core-platform-rn-changed-features}

[Data Egress and Usage by Domain tabs added to the Inbound API Integration Usage dashboard](https://www.servicenow.com/docs/access?context=inbound-api-integration-usage-dashboard&version=australia&pubname=australia-api-reference&ft:locale=en-US){#core-platform-rn__patch-rn-ap5-1}
:   View data volumes returned in integration responses and monitor domain-level usage.{#core-platform-rn__patch-rn-ap5-2}

[Country setting added to Language and Region preferences](https://www.servicenow.com/docs/access?context=next-experience-language-preferences&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US)
:   Users can select their country from the Next Experience language and region preferences.

[New options for date and time format in the User record](https://www.servicenow.com/docs/access?context=user&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Users can select from new options for Date format and Time format in the User record.

[Control whether date and time formats reflect the user locale by default](https://www.servicenow.com/docs/access?context=set-localization-props&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Configure date and time formats to reflect the user locale when no date or time format has been selected in user preferences through the glide_i18n.date.default_to_locale system property.

[Control how to set the language for guest users](https://www.servicenow.com/docs/access?context=set-localization-props&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Use a guest user's IP address to set their language through the glide_i18n.ip_geolocation system property.

[Activate additional choices for countries](https://www.servicenow.com/docs/access?context=activate-country-choices&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Activate additional choices for countries in the Next Experience language and region preferences or in a User record.

[ECMAScript 2021 (ES12) JavaScript mode supports additional scripting features](https://www.servicenow.com/docs/access?context=javascript-engine-feature-support&version=australia&pubname=australia-api-reference&ft:locale=en-US)
:   Use additional scripting features in applications or scripts that use the ECMAScript 2021 (ES12) JavaScript mode.

[JavaScript engine updated with changes from the Rhino engine](https://www.servicenow.com/docs/access?context=updates-javascript-engine&version=australia&pubname=australia-api-reference&ft:locale=en-US)
:   The JavaScript engine on the ServiceNow AI Platform was updated to incorporate changes from the open-source Rhino JavaScript engine.

[New Normalization Data Services system property](https://www.servicenow.com/docs/access?context=r_AvailableSystemProperties&version=australia&pubname=australia-platform-administration&ft:locale=en-US)

:   Create duplicate records in core_company extension tables by setting the com.glide.acl_check_all_filter_on_new system property to true to reference account records.

[System properties secured by default](https://www.servicenow.com/docs/access?context=r_AvailableSystemProperties&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Glide properties that can impact instance security are set to secure values by default. For more information about which system properties are affected and why, see the [Glide Property Hardening \[KB1982254\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1982254) article in the Now Support Knowledge Base.

[Tracking records in unauthenticated users' sessions](https://www.servicenow.com/docs/access?context=web-embeddables&version=australia&pubname=australia-platform-security&ft:locale=en-US)
:   Track records created, modified, or deleted by unauthenticated users to enable session-based ACL access on public forms, portals, or workflows.

[Manage guest user access to records](https://www.servicenow.com/docs/access?context=web-embeddables&version=australia&pubname=australia-platform-security&ft:locale=en-US)
:   Restrict guest user access to records they created or updated during their current session using the 'is in session' condition builder on the ACL form for Sys ID fields.

[Session-based guest access](https://www.servicenow.com/docs/access?context=web-embeddables&version=australia&pubname=australia-platform-security&ft:locale=en-US)
:   Manage REST GraphQL security with
    path-based ACLs that are enforced without
    needing to require authentication for access to an API.

[Support duplicate company names across core_company extension tables](https://www.servicenow.com/docs/access?context=enhanced-nds-for-duplicate-records&version=australia&pubname=australia-platform-administration&ft:locale=en-US)
:   Avoid normalization conflicts when creating records with the same company name in both the Company \[core_company\] table and its extension tables, such as Customer Account \[customer_account\], using the
    glide.cmdb.canonical.use_base_core_company_only property. It ensures that uniqueness enforcement applies only to base core_company records.

## Deprecated features {#core-platform-rn__core-platform-rn-deprecations}

Starting with the Australia release, the legacy user interfaces commonly referred to as UI11 and UI15 are deprecated. These legacy UIs no longer receive enhancements or defect fixes, and will no longer be supported. Certain
system features might continue to display through legacy rendering paths (for example, printer‑friendly views) and will be addressed case by case as part of ongoing platform improvements. Use the Next Experience for a modern, accessible, unified interface. For information about activating the Next Experience UI, see [Considerations for activating Next Experience](https://www.servicenow.com/docs/access?context=next-experience-adoption-paths&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).{#core-platform-rn__core-platform-rn-deprecations-1}

## Activation information {#core-platform-rn__core-platform-rn-activation}

The ServiceNow AI Platform core features are active by default.{#core-platform-rn__core-platform-rn-activation-1}

## Plugin information {#core-platform-rn__core-platform-rn-plugin-info}

Plugins planned for deprecation{#core-platform-rn__core-platform-rn-plan-dep-plugins}

:   The following plugins are planned for deprecation in a future release:

    * Form designer (com.glide.ui.ng.fd): Planned for deprecation in the C release. [Form Builder](https://www.servicenow.com/docs/access?context=access-form-builder&version=australia&pubname=australia-application-development&ft:locale=en-US) is the recommended replacement for all form configurations. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.
    * ServiceNow Subscription Management (com.snc.usage_admin.snc): Planned for deprecation in August 2026. Update to the most recent version of the Subscription Management application through the Application Manager. For more information about the Subscription Management application, see [Subscription Management](https://www.servicenow.com/docs/access?context=subscription-management-landing-page-v2&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
    {#core-platform-rn__ul_rf1_rjd_1jc}

Deprecated plugins{#core-platform-rn__core-platform-rn-deprecated-plugins}

:   The following plugin is deprecated in Australia:

    ServiceNow Subscription Management
    (com.snc.usage_admin.snc): Update to the most recent version of the Subscription Management application through the Application Manager. For more information about the Subscription Management application, see [Subscription Management](https://www.servicenow.com/docs/access?context=subscription-management-landing-page-v2&version=australia&pubname=australia-platform-administration&ft:locale=en-US){#core-platform-rn__core-platform-rn-deprecated-plugin}

## Accessibility information {#core-platform-rn__section_core-platform-rn-accessibility}

Format Painter plugin for TinyMCE enables you to apply consistent font styles, sizes, and table formats within the HTML editor field. This improvement helps users with cognitive
disabilities and low vision by reducing confusion and supporting clear, predictable formatting throughout documents. Keyboard navigation is supported, providing added ease of use for keyboard-only users. For more information, see [Configure the HTML toolbar](https://www.servicenow.com/docs/access?context=t_ConfigureTheTinyMCEHTMLToolbar&version=australia&pubname=australia-platform-administration&ft:locale=en-US).{#core-platform-rn__section_core-platform-rn-accessibility-1}