---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Configure event body fields

# Configure event body fields {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Administrators can add fields to event bodies so Dispatchers have more information about events when they're viewing the calendar in Dispatcher Workspace.

## About this task

Administrators can show up to five fields on the event body in Dispatcher Workspace. Dispatchers can choose what fields show on event bodies in the Dispatcher Settings under the Events tab. For more information on the Events
tab, see [Enable Dispatcher Workspace settings](https://www.servicenow.com/docs/0pBq~1niLqcHGXLXzz~Jfg "Determine what is displayed in the Dispatcher Workspace so you only see the information most relevant to your work.").

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllField ServiceDispatcher Workspace ConfigurationCalendar Work Order Task Fields.
2. Select New.
3. On the form sill in the fields.  
   {#add-event-fields__table_kbg_kvf_5cc__entry__2}

   | Field | Description |
   |-|-|
   | Field Name | The field that shows on event bodies in Dispatcher Workspace. |
   | Name | The name of the field that shows in Dispatcher Workspace. |
   | Always show | Forces the field to show for all dispatchers. Dispatchers can't turn off the field when Always show is set to True. If this field is set to false, then Dispatchers can turn the event field on or off. |
   | Default show | If the field shows in event bodies |
   | Order | The order that the field shows on an event body in relation to the other fields. The lower the value, the higher the field shows on an event body. Note: There can be a maximum of five fields on event bodies. If there are more than five fields, only the five with the lowest order numbers show. |
   [Table 1. New event body field values]

   {#add-event-fields__table_kbg_kvf_5cc}
4. Select Submit.

*[\>]: and then