Activate Now Assist skills in ServiceNow Otto for Operational Sustainability

Activate a skill before you can use the generative AI capabilities for ServiceNow Otto for Operational Sustainability Management.

Before you begin

Role required: sn_nowassist_admin.nsa_admin

Procedure

1. Navigate to All > Admin Center > Now Assist Admin.
2. On the Now Assist Skills tab, under the Technology workflow group, select ESG.
3. On the Now Assist skills for ESG page, activate a skill by selecting Activate skill.
4. Review the details of the skills on each tab, configure the skills, and select Save and continue.

   You can return to a previous step by using the Back button.

5. Review your choices and select Activate.
   Your skill is configured.

What to do next

If you have the sn_generative_ai.nsa_admin role, you can perform the following actions on Now Assist skills:

• Edit a Now Assist skill.
• Make a copy of a Now Assist skill.
• Troubleshoot a Now Assist skill.