---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/australia/now-intelligence
Release :
- australia
ft:locale :
- en-US
ft:publication_title :
- Australia Platform Analytics
ft:clusterId :
- par
bundleId :
- par
workflow :
- Platform
---
# Responsive dashboard properties
# Responsive dashboard properties {#ariaid-title1}
Release version: Australia
Updated April 22, 2026
 2 minutes to read
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## Summary of Responsive dashboard properties
Responsive dashboard properties in ServiceNow allow customers to customize the behavior and appearance of dashboards to optimize user experience and performance.
These settings are accessed throughSystem Properties \> Dashboard Propertiesand thesysproperties.listfilter navigator.
They control features like unified navigation, dashboard creation permissions, sharing security, widget rendering performance, and caching.
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## Key Features
* **Unified Analytics Navigation** : The `com.glide.par.unifiedanalytics.enabled` property enables a consolidated menu for Platform Analytics and Core UI dashboards, providing users access to both dashboard types and KPI drill-downs. It defaults to `true` starting with the Australia release.
* **Core UI Dashboard Creation** : The `com.snc.par.coreui.dashboardcreate.enabled` property allows internal users to create Core UI dashboards if their instance was upgraded from a pre-Xanadu release. When enabled, dashboard creation is available via the Dashboards library's "Create new" button.
* **Secure Sharing Restrictions** : The `glide.cms.dashboards.sharingwithsecuresearch` property restricts the visibility of users, groups, and roles in the dashboard sharing panel based on ACLs for enhanced security. Administrators should note this may impact performance depending on ACL complexity.
* **Role-Based Sharing Permissions** : The `glide.cms.sharedashboards.role` property controls which roles can share their own dashboards. Leaving it empty allows all users to share dashboards, while admin and dashboardadmin roles bypass these restrictions.
* **Widget Performance and Rendering** :
* `glide.canvas.grid.widgetperformancethreshold` sets the maximum time (in seconds) allowed for a widget to render, helping identify performance bottlenecks.
* `glide.canvas.grid.widgetrenderconcurrentmax` limits how many widgets render simultaneously to balance load and responsiveness, defaulting to 3.
* `glide.canvas.grid.widgetcachettl` configures how long widget data is cached in the browser, reducing load times for repeated views.
* **Sharing Search Limits** : The `glide.cms.dashboards.sharing.search.maxRecords` property controls how many users, groups, and roles are returned when searching the Share panel. Defaults are 100 per category, balancing search completeness and system performance.
## Practical Implications for ServiceNow Customers
* Enabling unified analytics navigation simplifies user access to analytics dashboards across Core UI and Platform Analytics.
* Allowing Core UI dashboard creation on upgraded instances empowers internal teams to build responsive dashboards without restrictions.
* Applying secure sharing restrictions improves data security by limiting dashboard sharing visibility based on ACLs, but requires consideration of performance trade-offs.
* Configuring widget rendering and caching properties helps maintain dashboard responsiveness and user satisfaction by managing load and performance.
* Adjusting sharing search limits ensures users can find appropriate recipients when sharing dashboards while avoiding performance degradation.
Use properties to fine-tune dashboard behavior and appearance.
Navigate to System PropertiesDashboard Properties to configure the main responsive dashboard properties. In the Filter navigator, enter sys_properties.list to configure other reporting properties.
## Responsive Dashboard properties
{#dashboard-properties__table_x3q_xgb_fbb__entry__2}
| Property | Description |
|-|-|
| Enables unified navigation under Platform Analytics and Platform Analytics Administration menu sections and common library pages for both Core UI and Next Experience analytics artifacts. Upon upgrade to Australia, this property is set to true by default. com.glide.par.unified_analytics.enabled | * Type: true \| false * Default value: true * Location: [Add a system property](https://www.servicenow.com/docs/access?context=t_AddAPropertyUsingSysPropsList&version=australia&pubname=australia-platform-administration&ft:locale=en-US) to the System Property \[sys_properties\] table. {#dashboard-properties__ul_vsx_ssm_vwb} When enabled, users see both Platform Analytics and Core UI (responsive) dashboards in the library. Users can still drill down to KPI details from responsive dashboard indicator visualizations. |
| Enable fulfiller creation of Core UI dashboards com.snc.par.coreui.dashboard_create.enabled | Allows any internal user to create Core UI dashboards on an upgraded instance, using the Core UI workflow. The instance must not have been net new on Xanadu or later, or Core UI dashboards are not supported and this property has no effect. When the true value of this property is in effect, you can create Core UI dashboards through the Create new button in the Dashboards library. * Type: true \| false * Default value: true * Location: [Add a system property](https://www.servicenow.com/docs/access?context=t_AddAPropertyUsingSysPropsList&version=australia&pubname=australia-platform-administration&ft:locale=en-US) to the System Property \[sys_properties\] table. {#dashboard-properties__ul_ybb_vfb_1jc} |
| Apply security rules to the list of users, user groups, and roles that are visible when sharing dashboards. glide.cms.dashboards.sharing_with_secure_search | * Type: true \| false * Default value: false * Location: System PropertiesDashboard Properties {#dashboard-properties__ul_iwq_4ks_p2b} When enabled, the list of users, user groups, and roles that are visible in the sharing panel is restricted. The restriction is based on the configuration of the sys_user, sys_user_group, and sys_user_role ACLs. For more information, see [Access control list rules](https://www.servicenow.com/docs/access?context=access-control-rules&version=australia&pubname=australia-platform-security&ft:locale=en-US). There is a performance penalty associated with enabling this property. Performance degradation may be based on the number and complexity of business rules and ACLs on your instance. |
| Specify a comma-separated list of roles that can share their own dashboards. glide.cms.share_dashboards.role | * Type: string * Default value: EmptyWhen this property is empty, all users can share their own dashboards. * Location: System PropertiesDashboard Properties {#dashboard-properties__ul_rbm_p4s_p2b} Note: Properties that restrict dashboard sharing do not apply to users with the admin and dashboard_admin roles. Users with these two roles can always share any dashboard. |
| Maximum number of seconds for a widget to render on a responsive dashboard. glide.canvas.grid.widget_performance_threshold | * Type: integer * Default value: none * Location: System PropertiesDashboard Properties {#dashboard-properties__ul_iyv_d5b_fbb} For more information, see [Optimize widget rendering time on responsive dashboards](https://www.servicenow.com/docs/dTSRkXxOS09fymYHY8iVXg "Large dashboards can take a long time to render, especially when widgets depend on complex queries or queries on large tables. You can use system properties to optimize how widgets load."). |
| Maximum number of widgets that can render simultaneously on a responsive dashboard. glide.canvas.grid.widget_render_concurrent_max | * Type: integer * Default value: 3 * Location: System PropertiesDashboard Properties {#dashboard-properties__ul_zb3_35b_fbb} For more information, see [Optimize widget rendering time on responsive dashboards](https://www.servicenow.com/docs/dTSRkXxOS09fymYHY8iVXg "Large dashboards can take a long time to render, especially when widgets depend on complex queries or queries on large tables. You can use system properties to optimize how widgets load."). |
| Number of seconds that responsive dashboard widgets are cached in the browser. glide.canvas.grid.widget_cache_ttl | * Type: integer * Default value: 2 * Location: System PropertiesDashboard Properties {#dashboard-properties__ul_xb1_j5b_fbb} |
| Number of users, groups, and roles returned when searching for a name in the Share panel of a Responsive Dashboard. The value of this property is per category, so the default value of 100 may yield 300 results - 100 users, 100 groups, and 100 roles. glide.cms.dashboards.sharing.search.maxRecords | * Type: integer * Default value: 100 * Location: [Add a system property](https://www.servicenow.com/docs/access?context=t_AddAPropertyUsingSysPropsList&version=australia&pubname=australia-platform-administration&ft:locale=en-US) to the System Property \[sys_properties\] table. {#dashboard-properties__ul_p2t_kqb_1dc} Setting the value too low can cause the expected results not to be found. The minimum value is 5. Setting the value too high can cause performance issues. |
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{#dashboard-properties__table_x3q_xgb_fbb}
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