---
sourceDocument: Yokohama Finance and Supply Chain
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/source-to-pay-operations

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Employee


---

# Supplier Lifecycle Operations glossary

# Supplier Lifecycle Operations glossary {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

Learn about the terms and concepts used in Supplier Lifecycle Operations (SLO).

Glossary terms are grouped alphabetically.
[A](https://www.servicenow.com/docs/VrWJ_M9IpHrEL5pse6Urxg#gloss-group-a-slo) \| [C](https://www.servicenow.com/docs/VrWJ_M9IpHrEL5pse6Urxg#gloss-group-c-slo) \| [I](https://www.servicenow.com/docs/VrWJ_M9IpHrEL5pse6Urxg#gloss-group-i-slo) \| [M](https://www.servicenow.com/docs/VrWJ_M9IpHrEL5pse6Urxg#gloss-group-m-slo) \| [N](https://www.servicenow.com/docs/VrWJ_M9IpHrEL5pse6Urxg#gloss-group-n-slo) \| [O](https://www.servicenow.com/docs/VrWJ_M9IpHrEL5pse6Urxg#gloss-group-o-slo) \| [P](https://www.servicenow.com/docs/VrWJ_M9IpHrEL5pse6Urxg#gloss-group-p-slo) \| [R](https://www.servicenow.com/docs/VrWJ_M9IpHrEL5pse6Urxg#gloss-group-r-slo) \| [S](https://www.servicenow.com/docs/VrWJ_M9IpHrEL5pse6Urxg#gloss-group-s-slo) \|
**Related concepts**   

* [Domain separation and Supplier Lifecycle Operations](https://www.servicenow.com/docs/GpdyMnK3N~vYSdya16Y8Ng "Domain separation is unsupported for Supplier Lifecycle Operations . Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.")
* [Supplier Relationship and Performance Management reference](https://www.servicenow.com/docs/nQST0U4goVGbIDdSv~QB2w "Reference topics provide additional information about Supplier Relationship and Performance Management, including its data model, lists, and forms.")
* [Supplier Payment Optimization reference](https://www.servicenow.com/docs/C8tfTuEo7xQbPJfoVXJnSA "Reference topics provide additional information about Supplier Payment Optimization, including its data model and primary table.")  
**Related reference**   

* [Create New Supplier Case form](https://www.servicenow.com/docs/bUL5uduJwwHW8NS0c1K32g "Use the Create New Supplier Case form to enter supplier case details and provide resolution information.")
* [Create new task form](https://www.servicenow.com/docs/QQfgqBxqvNFcEF_KekhERw "Use the Create new task form to add a new task to a supplier case.")
* [Add New Location form](https://www.servicenow.com/docs/Uu3q~mowYi6cN~Nn7sQ2Yw "Use the Add New Location form to provide details about the location of a supplier.")
* [Update banking details form](https://www.servicenow.com/docs/SCPqhAuP8_u92vlcGR2suA "Use the Update banking details form to update the banking details of the supplier.")
* [Update profile details form](https://www.servicenow.com/docs/zWRfDipDnsy0TuSDOlO8Hw "Use the Update profile details form to update the details of the company profile.")
* [Onboard a Supplier form](https://www.servicenow.com/docs/P2q5pFxZ6XbEDFnaVkR5pw "Use the Onboard a Supplier form to provide details about the supplier that you want to onboard.")
* [Create New Documents form](https://www.servicenow.com/docs/Wm9HGI34JJ1~9Twl7bl4iQ "Use the Create New Documents form to provide details about the new document you want to create.")
* [Primary data tables for Supplier Lifecycle Operations](https://www.servicenow.com/docs/~hOQwSaLzpXnVh4_YXcBaw "The primary data tables for Supplier Lifecycle Operations store important information about suppliers, supplier contacts, supplier email domains, product codes, supplier locations, and supplier payment information.")
* [Supplier Lifecycle Operations data model](https://www.servicenow.com/docs/93MpE0K2a9EwU4ll9~4SZQ "The following diagram shows the tables and their relationships that comprise the Supplier Lifecycle Operations data model.")

## A {#ariaid-title2}

<br />

### Advanced Work Assignment for Supplier Lifecycle Operations {#ariaid-title3}

An application that automatically assigns supplier cases to agents based on availability and capacity, ensuring efficient case handling within Supplier Lifecycle Operations.

## C {#ariaid-title4}

<br />

### Craft.co integration for Supplier Lifecycle Operations {#ariaid-title5}

Provides integration with Craft.co, a supplier intelligence platform, to enhance supplier data management and decision-making within Supplier Lifecycle Operations.

### child case {#ariaid-title6}

A case that is linked to and is a part of a parent case, inheriting its context and contributing to its resolution or management.

## I {#ariaid-title7}

<br />

### inbound staging tables {#ariaid-title8}

Tables that temporarily store the supplier data that is imported from external systems.

## M {#ariaid-title9}

<br />

### M2M mapping between supplier contact and suppliers {#ariaid-title10}

Many-to-many (M2M) mapping between supplier contact and suppliers enables one supplier contact to be the contact for multiple suppliers, provided the suppliers share a parent-subsidiary relationship.

## N {#ariaid-title11}

<br />

### News Integration for Supplier Lifecycle Operations {#ariaid-title12}

An integration that retrieves recent news and relevant articles related to suppliers from preferred news channels. Includes a pre-configured integration with Microsoft Bing News Search API.

## O {#ariaid-title13}

<br />

### outbound staging tables {#ariaid-title14}

Tables that store the supplier data before it is exported to external systems. These tables are updated automatically when the corresponding primary tables are updated.

## P {#ariaid-title15}

<br />

### parent case {#ariaid-title16}

A case that contains multiple related child cases. This hierarchical case structure is useful for managing complex scenarios that involve multiple stages and processes.

## R {#ariaid-title17}

<br />

### Risk assessments integration for Supplier Lifecycle Operations {#ariaid-title18}

Provides an integration with Third-party Risk Management to conduct risk assessments during supplier onboarding or reassessment of existing suppliers.

### related case {#ariaid-title19}

A case that is associated with another case due to shared characteristics, dependencies, or interactions.

## S {#ariaid-title20}

<br />

### Source-to-Pay Workspace {#ariaid-title21}

A workspace that centralizes the management of suppliers, from sourcing to payment, enhancing productivity and collaboration.

### supplier {#ariaid-title22}

A person, business, or an enterprise that provides raw materials, goods, or services to another organization.

### supplier case {#ariaid-title23}

A case that is opened in the Source-to-Pay Workspace to address supplier-related issues that arise during different phases of the supplier lifecycle, from onboarding to offboarding.

### Supplier Collaboration Portal {#ariaid-title24}

A web-based interface that provides a unified portal experience for supplier contacts. This interface enables self-service, direct collaboration, and management of supplier-related tasks and information.

### supplier contact {#ariaid-title25}

The person who allows individuals from the supplier side to access the Supplier Collaboration Portal, manage tasks, and interact with the buying organization.

### supplier document configuration {#ariaid-title26}

The supplier document configurations that detail when and how documents should be managed and notified.

### supplier document management {#ariaid-title27}

The functionality that enables you to manage supplier-related documents, including creating and running a supplier document configuration that is required to upload the prerequisite documents.

### supplier fulfiller {#ariaid-title28}

The person who is responsible for fulfilling tasks and cases that are related to suppliers, ensuring compliance with service level agreements and operational standards.

### supplier integration framework {#ariaid-title29}

A framework that enables Supplier Lifecycle Operations to exchange supplier data with third-party ERP systems.

### Supplier Lifecycle Operations {#ariaid-title30}

A framework that enables Supplier Lifecycle Operations to exchange supplier data with third-party ERP systems.

### supplier manager {#ariaid-title31}

The person who is responsible for managing supplier relationships, overseeing supplier onboarding, tracking cases and tasks, and conducting supplier risk assessments.

### supplier offboarding {#ariaid-title32}

The process of discontinuing a business relationship with a supplier. Tasks include deleting the supplier primary data, settling accounts, and deactivating the access to your systems.

### supplier onboarding {#ariaid-title33}

The process of registering, qualifying, and activating suppliers to do business with the organization.

### supplier owner {#ariaid-title34}

The person who is responsible for the ownership and management of specific suppliers, including the ability to update supplier information and manage related cases and tasks.

### Supplier Relationship and Performance Management {#ariaid-title35}

The Supplier Relationship and Performance Management (com.snc.sn_slm_perf) application enables you to establish clear expectations and criteria for measuring supplier performance, monitoring and assessing their performance against those criteria, providing feedback and recognition, and implementing corrective actions and improvement plans when needed.

### Supplier Payment Optimization {#ariaid-title36}

The Supplier Payment Optimization (com.snc.sn_slm_opt) application enables suppliers managers to estimate potential savings from credit card payments, which can result in significant cost savings for the company. It provides a Supplier Payment Optimization dashboard that provides an overview of the total potential savings for all suppliers.

### supplier task {#ariaid-title37}

A task that is created in the Source-to-Pay Workspace and assigned to the contacts of the internal users or suppliers so that they can take action and complete that task.

