Reclamation rules

Reclamation rules define the minimum amount that a subscription must be used. If the subscription doesn't have any activity within a specified time limit, it's added to the list of reclamation candidates. User activity is defined differently for each direct integration. Only one of the listed actions is required to occur within the time limit, not all of them.

Direct integration	Activity
Adobe Cloud	Any user activity
Aha!	User login Note: The analysis period is 60 days.
	Tasks created Tasks completed Subtasks created Subtasks completed Assigning tasks or subtasks Moving tasks or subtasks between projects Comments added to tasks or subtasks Story created
Box	User login Any file activity, including 60 actions such as create, edit, delete, share, upload, or download
Calendly	Schedule an event
Confluence Cloud	Create or update a space, page, blog post, comment, or attachment
Docusign	Subscription assigned date
Dropbox	User login Any file activity, including 60 actions such as create, edit, delete, share, upload, or download
Google Workspace	Google Drive and Google Docs Any file activity, such as create, edit, delete, upload, download, or sync Gmail Any email activity, such as read, create, edit, send, or delete
GitHub	Create a commit comment Create a Git branch or tag Delete a Git branch or tag Fork a repository Create or update a Wiki page Any issue comment activity, such as create, edit, or delete Any issue activity, such as open, close, reopen, assign, unassign, label, or unlabel Any repository collaborator activity, such as editing the collaborator access permissions Make a private repository public Any pull request activity, such as open, close, reopen, assign, unassign, review, unlabel, and synchronize Any pull request review comment activity Push at least one commit to a repository branch or tag Any release activity, such as publish or edit Any sponsorship listing activity Star a repository
GoTo	GoToMeeting Host a meeting GoToWebinar Host a webinar or meeting GoToConnect Make a call using a GoToConnect line
Jira Software	Create an issue Comment on an issue Update a comment on an issue Activities in the following categories: Auditing Project changes Permission changes Workflow changes Notification changes Custom field changes Advanced Roadmaps changes
Looker	User's last login
Microsoft 365	Any user activity
Microsoft Dynamics 365 and Power Apps	Create or update the following records in Dynamics 365: Common entities: Account, Contact, Goal, Product, and User, Phone Call, Task, Letter, Email, Appointment, Fax, Custom Activities Sale related entities: Competitor, Opportunity, Invoice, Order, and Quote Customer Service entities: Case, Contract, Queue, and Service entity activity
Miro	Access or update a board
monday.com	Any board activity, such as create, add or remove a note, add or remove a user, and delete Any item activity, such as add, edit, duplicate, and delete User's last login
PagerDuty	Be on an on-call schedule
Rally	User's last login Last activity time
Roadmunk	User login Add comments to ideas or feedback Create or update feedback Archive or restore roadmaps
Salesforce CRM Salesforce Marketing Cloud	Last activity
SAP SuccessFactors	User login
Slack Enterprise	User login
SmartRecruiters	Any user activity, such as create a job or a job ad.
Smartsheet	User's last activity For the list of activities, see Event Reporting Reference.
SurveyMonkey	User login or logout Update a group name Add or delete a member Update the group member type Create or resend an invite Create or update a permission Create or update a shared view Create or download an export Update or delete a respondent Create or delete grant information Any survey information activity, such as create, delete, copy, update, and transfer Any collector information activity, such as create, delete, and update
Tableau Cloud	User login
Trello	User login Note: The analysis period is 60 days.
Webex	Webex Training Host a training Webex Events Host an event Webex Support Session Host a support session Webex Meetings Host a meeting Webex Teams Send or update messages Upload a file Create or update team space memberships
Workfront	Create or update projects Create or update tasks Create or update issues Create or update portfolios Create or update programs Create or update reports Create or update filters Create or update documents Create or update templates Create or update expenses
Workplace from Facebook	Create, update, or view a post in a Workplace group. Comment on a post in a Workplace group. Send messages in the Workplace. Create or update a Workplace Knowledge Library category. Comment on a Workplace Knowledge Library category. Create a public event in the Workplace community.
Zendesk	User login
Zoom	Host a meeting Host a webinar Last activity