License usage publisher fields in workspace
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Summary of License Usage Publisher Fields in Workspace
This document provides detailed field descriptions for the Publishers page within the License Usage view in ServiceNow, specifically focusing on the related lists for publishers. It outlines how these fields assist in monitoring software compliance and managing licenses effectively.
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Key Features
- Product Results: Key details include unique identifiers for products, publisher information, compliance status, and cost estimates for remediation and potential savings.
- Software Model Results: Information on software models, including unlicensed installations and their financial implications.
- License Metric Results: Metrics detailing licenses owned, required, available, and true-up costs related to compliance.
- Entitlements: Displays rights and costs associated with software licenses, including purchased rights and license types.
- Removal Candidates: Identifies unused software installations and potential savings from reclamation, along with their current state and justification for removal.
- Remediation Options: Actions to achieve compliance, including purchasing or removing rights, with their status and impact on compliance.
Key Outcomes
By utilizing these fields, ServiceNow customers can effectively track software usage, ensure compliance, manage licenses, and identify cost-saving opportunities. The structured data allows for informed decision-making regarding software installations and remediation actions, enhancing overall software asset management.
Field descriptions for the related lists for publishers in the Publishers page in the License usage view.
Product Results
| Field | Description |
|---|---|
| Number | Unique product result number that is generated during the reconciliation process. |
| Publisher | Publisher of the software. |
| Product | Name of software product. |
| Group | Group to which the product result belongs. |
| Subgroup | Subgroup to which the product result belongs. |
| Latest | Indicates whether this product result is from the most recent reconciliation run. |
| Reconciliation result | Unique reconciliation result number that is generated during the reconciliation process. |
| Status | Status of the product.
|
| True-up cost | Estimated cost of remediating non-compliance based on the lowest number of rights needed. |
| Over-licensed amount | Estimated cost of rights not being used. The sum of all Over Licensed amount values from every software model result. |
| Potential savings | Estimated cost of savings if software installations are reclaimed. The sum of all potential savings from all removal candidates. |
| Licensed installs | Total number of installations that are licensed for the product. |
| Unlicensed installs | Total number of installations that are unlicensed for the product. |
Software Model Results
| Field | Description |
|---|---|
| Software model result | Name of the software model. |
| Status | Status of the software model. |
| Unlicensed installs | Total number of installations that are unlicensed for the associated software product. |
| True-up cost | Estimated cost of remediating non-compliance based on the lowest number of rights needed. |
| Over-licensed amount | Estimated cost of rights not being used. |
| Potential savings | Estimated cost saved if reclamation candidates are reclaimed. |
License metric Results
| Field | Description |
|---|---|
| Software model | Name of the software model |
| License metric | Name of the license metric that the software license is counted against when reconciliation runs. |
| Licenses owned | Sum of all active rights from entitlements that share a license metric. |
| Licenses required | Sum of rights that are used during reconciliation (allocated plus not allocated and installed). |
| Licenses available | Sum of rights that are not used during reconciliation (rights owned minus rights used). |
| True-up cost | Estimated cost of remediating unlicensed installations that are based on the lowest number of rights needed. |
Entitlements
| Field | Description |
|---|---|
| Display name | Name of the publisher. |
| Metric group | The metric group specific to the publisher. |
| License metric | The license metric for the metric group that the software license is counted against when reconciliation is run. |
| License type | The type determines whether the rights grant full access to the software or if they are being upgraded from a previous version of the software. |
| Active rights | Number of rights to be granted for this entitlement. Note: If an enterprise
contract is attached to the license, the Active rights
field is not shown |
| Purchased rights | Number of rights you purchased. |
| Total cost |
Removal candidates
| Field | Description |
|---|---|
| Number | Removal candidate number. |
| Name | Name of the removal candidate. |
| Publisher | Name of the publisher. |
| Product | Name of the product. |
| Potential savings | Savings to be gained from reclaiming unused software installations. |
| State | State of the removal candidate.
|
| Justification | Reason for becoming a removal candidate.
|
Remediation options
| Field | Description |
|---|---|
| Remediation action | Action to take for compliance.
|
| Status | Status of the remediation option.
|
| Affects compliance | Specifies whether the remediation options affect compliance. |
| Display Name | Specific license metric of the software model result. |
| Actionable rights | Total rights affected by the action. |
| True-up cost | Estimated cost of remediating unlicensed installations based on the lowest number of rights needed. |