---
sourceDocument: Zurich IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/it-service-management

 Release :

    - zurich

ft:locale :

    - en-US

ft:publication_title :

    - Zurich IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Change Advisory Board (CAB) workbench

# Change Advisory Board (CAB) workbench {#ariaid-title1}

* Release version: Zurich
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Change Advisory Board (CAB) workbench enables a CAB manager to schedule, plan, and
manage CAB meetings.

CAB meetings are typically intended to review and authorize change requests and review recently
implemented changes. A standard agenda with the relevant change request details enables the CAB
members to conduct risk and impact analysis prior to the CAB meeting.  
The CAB workbench assists you in managing CAB meetings in the following ways:

Define a schedule for CAB meetings
:   Schedule a recurring series of CAB meetings for CAB members to assess the impact and risk
    of change requests prior to the meetings.

Define CAB meeting attendees
:   Define members who attend this CAB meeting series for each occurrence. For example, define
    the CAB board members or any delegates who can substitute if the CAB manager cannot
    attend.

Define CAB meeting agenda
:   Define filter criteria that determines which change requests are included in any
    occurrence of a CAB meeting. If a change request is included in an agenda, the change
    requester is notified of the CAB meeting in which the change request is discussed. The
    change requester can attend and present the reasons for the proposed change, and explain
    the intended outcomes and potential risks of the change.

View change calendar
:   Schedule changes by displaying existing planned changes in a change calendar in daily,
    weekly, and monthly view. The calendar view also lists maintenance windows and blackout
    schedules, if any.

Approve or reject a change request
:   Approve or reject a change request based on the decision taken in the CAB meeting.

View and record meeting notes
:   Record meeting notes from a specific CAB meeting and share these notes with other meeting
    attendees.

The CAB Definition (cab_definition) table inherits the domain properties from the Schedule
(cmn_schedule) table which has the Domain and Domain path columns. As the CAB Definition table
makes use of the same Child Schedule and Schedule Entry tables as the Schedule table, domain
support is identical, where the domain_master attribute is used to derive Domain from a parent
record. For more information, refer
[Domain support for schedules](https://www.servicenow.com/docs/access?context=domain-support-for-schedules&version=zurich&pubname=zurich-platform-administration&ft:locale=en-US)
.