EMR Help data model tables

Tables installed with the EMR Help application enable you to submit requests on your ServiceNow® instance from an EMR System.

To learn more about the EMR Help data model, see EMR Help data model.

• Remote request definition table
  The Remote Request Definition [sn_ind_rmt_help_request_defn] table stores the record producer and task type.
• Remote request parameter table
  The Remote Request Parameter [sn_ind_rmt_help_request_param] table stores all parameters that can be used across all remote request definitions.
• Remote request data table
  The Remote Request Data [sn_ind_rmt_help_request_data] table stores the captured parameter data associated with a task record.
• EMR Request Data table
  The EMR Request Data [sn_ind_rmt_help_incident_data] table stores the captured parameter data associated with a task record.
• Request configuration mapping table
  The Request configuration mapping [sn_ind_rmt_help_defn_param_data_map] table stores the association between the request parameter and the request definition.