---
sourceDocument: Yokohama Build workflows
sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/build-workflows

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Allow multiple triggers to process an inbound email

# Allow multiple triggers to process an inbound email {#ariaid-title1}

* Release version: Yokohama
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure Workflow Studio to
allow an inbound email to be processed by multiple inbound email triggers in a specific
order.

## Before you begin

Role required: admin

## About this task

Although you can process an inbound email with multiple inbound email actions, you can't process an inbound email with multiple flows by default. You can add a system property to let process owners use multiple triggers to process an inbound email.  
Warning:  
Allowing multiple triggers to process an inbound email may increase maintenance and decrease system performance.

## Procedure

1. [Add a
   property](https://www.servicenow.com/docs/access?context=t_AddAPropertyUsingSysPropsList&version=yokohama&pubname=yokohama-platform-administration&ft:locale=en-US) with the following settings:  
   * Name: glide.hub.flow.inbound_email_trigger.show_advanced
   * Type: true \| false
   * Value: true

   {#deactivate-stop-processing__ul_xfr_jb3_ghb}

   After you activate the system property, the Order and
   Stop processing fields appear on the inbound
   email trigger.
2. Create multiple flows with an inbound email trigger.  
   For more information, see [Create a flow with an inbound email trigger](https://www.servicenow.com/docs/hfL2dlnddsBsezMKYcPa~A "Start a flow when your instance receives an email.").
3. Specify the processing order for each of the inbound email flows:
   1. Open each flow and enter a value in the Order field.  
      To give the flow higher priority over other flows, enter a lower
      number.
   2. Enable or disable stop processing for each flow in your sequence.  
      To allow an inbound email to be processed by the next flow in your
      sequence, clear the Stop processing
      option.

      To end the sequence on a particular flow, leave the option selected
      in that flow.
   {#deactivate-stop-processing__substeps_ej5_l1b_ghb}