---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Activate or deactivate alert rules

# Activate or deactivate alert rules {#ariaid-title1}

* Release version: Australia
* 
* Updated August 11, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Activate or deactivate alert rules to streamline monitoring and adapt to changing needs, enhancing operational efficiency.

## Before you begin

Role required: sn_dex.admin

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. In the primary navigation pane, select the DEX Administration icon (![]()).
3. Select Configure on the Alert rules card.  
   The list of alert rules appears.
4. On the Update alert rule page, select Name the rule.
5. Under Rule status, use the Active slider (![Use the toggle switch to activate the alert rule.]()) to enable the rule.  
   If you want to deactivate an active alert rule, simply slide the toggle switch to the off position.
6. Select Update.
{#activate-metric-rules__steps_s5z_qw2_z1c}

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