--- sourceDocument: Australia IT Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia IT Service Management ft:clusterId : - itsm bundleId : - itsm workflow : - Technology --- # Activate Business Stakeholder # Activate Business Stakeholder {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Activate the Business Stakeholder plugin (com.snc.business_stakeholder) if you have an admin role. This plugin installs the Business Stakeholder role. Users with this role can view and approve records at all ITSM product levels. ## Before you begin Role required: admin Note: Ensure that ITSM Roles plugin (com.snc.itsm.roles) is activated before you activate the Business Stakeholder plugin. For more information to activate ITSM Roles plugin, refer [Request ITSM Roles- Change Management](https://www.servicenow.com/docs/id9a_DimBDRMjmmZITK36w "Request the ITSM Roles plugin (com.snc.itsm.roles) to activate the ITSM Roles — Change Management plugin (com.snc.itsm.roles.change_management) to gain more control over the access that different change agents, technicians, and managers have within your Change Management process."). ## Procedure 1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-business-stakeholders__find-plugins-cmd} {#activate-business-stakeholders__navigate-application} 2. Find the plugin using the filter criteria and search bar. You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.{#activate-business-stakeholders__p_cb1_nfg_h1c} {#activate-business-stakeholders__find-plugin-cmd} {#activate-business-stakeholders__find-plugin} 3. Select Install to start the installation process. Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \. You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=australia&pubname=australia-platform-administration&ft:locale=en-US). {#activate-business-stakeholders__activate-plugin} {#activate-business-stakeholders__activate-plugin}{#activate-business-stakeholders__steps_rjw_4p1_lhb} * **[Installed with Business Stakeholder](https://www.servicenow.com/docs/ui3ku_w0RoAzX4PkJF3SVg)** The Business Stakeholder plugin (com.snc.business_stakeholder) installs the Business Stakeholder role when activated. **Related tasks** * [Request ITSM Roles- Change Management](https://www.servicenow.com/docs/id9a_DimBDRMjmmZITK36w "Request the ITSM Roles plugin (com.snc.itsm.roles) to activate the ITSM Roles — Change Management plugin (com.snc.itsm.roles.change_management) to gain more control over the access that different change agents, technicians, and managers have within your Change Management process.") * [Activate Change Management - State Model](https://www.servicenow.com/docs/dBdBM5Avs9t1rDTnxXYqug "You can activate the Change Management - State Model plugin (com.snc.change_management.state_model) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.") * [Activate Change Management - Collision Detector](https://www.servicenow.com/docs/OBTfpLV7moUUM1rz6sU28w "You can activate the Change Management - Collision Detector plugin (com.snc.change.collision) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.") * [Activate Change Management - Risk Calculator](https://www.servicenow.com/docs/FjXys7u5~cWh9gElhX2Q6A "The Change Management - Risk Calculator plugin (com.snc.bestpractice.change_risk) is active by default in the base system. This plugin includes demo data and activates related plugins if they are not already active.") * [Activate Change Management - Change Schedule](https://www.servicenow.com/docs/Lq8PbsbaHv~yuqLBh38EYw "You can activate the Change Management - Change Schedule plugin (com.snc.change_management.soc) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.") * [Activate Change Management - Risk Assessment](https://www.servicenow.com/docs/noX1Dyu1DXu6ce1oogSUWQ "You can activate the Change Management - Risk Assessment plugin (com.snc.change_management.risk_assessment) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.") * [Activate Change Management - Standard Change Catalog](https://www.servicenow.com/docs/Hat2sR55CEuVCZiIpXfkJA "You can activate the Change Management - Standard Change Catalog plugin (com.snc.change_management.standard_change_catalog) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.") * [Activate Change Management - Change Success Score](https://www.servicenow.com/docs/W4CuR3jbdvD9WyyoP3QGvA "You can activate the Change Management - Change Success Score (com.snc.change_management.change_success_score) plugin if you have the admin role. This plugin activates related plugins if they are not already active.") * [Activate Change Management - Mass Update CI](https://www.servicenow.com/docs/YpGcT2Gtpa~3ZVzSlIuAMg "You can activate the Change Management - Mass Update CI plugin (com.snc.change_management.mass_update_ci) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.") * [Activate Change Management -Approval policy](https://www.servicenow.com/docs/B4nlE69v0E_MaBIujp4SIQ "You can activate the Change Management -Approval policy plugin (com.sn_chg_pol_appr) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.") * [Activate Change Management - CAB Workbench](https://www.servicenow.com/docs/7ziQ9zbuaEl1CvT9Ryp~og "You can activate the Change Management - CAB Workbench plugin (com.snc.change_management.cab) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.") * [Activate Change Management ATF Tests](https://www.servicenow.com/docs/XKSb9JYkzVLn1Dbb5H8DxA "You can activate the Change Management - ATF Tests plugin (com.snc.change_management.atf) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.") * [Activate Change Management - Core](https://www.servicenow.com/docs/Czq8Fn2y9gMisnzcRDEpVw "You can activate the Change Management - Core plugin (com.snc.change_management) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.") * [Request Change Management - Risk Assessment](https://www.servicenow.com/docs/3udjN0oqz8GF~i_VlEUlfQ "To activate Change Management capability to predict change risk using Predictive Intelligence, request the Change Management - Risk Intelligence plugin (com.snc.change_management.ml.risk) through the Now Support Customer Service system.") * [Request Change Management - Standard Change Template Intelligence](https://www.servicenow.com/docs/u9su~PTyNhHPEdBXYwYVzw "To activate Change Management capability that uses Predictive Intelligence to identify change clusters and propose standard change templates, request the Change Management - Standard Change Template Intelligence plugin (com.snc.change_management.ml.sctp) through the Now Support Customer Service system.") * [Change Management - Predictive Intelligence Core](https://www.servicenow.com/docs/Z6_6~lbqvPYc3~fURUlMRw "To activate Change Management predictive intelligent features, the Change Management - Predictive Intelligence Core plugin (com.snc.change_management.ml) is required and is automatically installed along with other through Change Management Predictive Intelligence plugins that are requested using the Now Support Customer Service system.") * [Activate Change Management - Change Flows](https://www.servicenow.com/docs/gGdZlZJ9ZfSpT_dI6AsyHQ "You can activate the Change Management - Change Model Foundation Data (com.snc.change_management.change_model.foundation) plugin if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.") * [Activate Change Management - Change Velocity dashboard](https://www.servicenow.com/docs/S_2_OxIS_d9eHGEifNt6nQ "You can activate the Performance Analytics - Content Pack - Change Management (com.snc.pa.change) and Process Optimization (com.sn_process_optimization) plugins if you have the admin role. These plugins include demo data and activates related plugins if they are not already active.") * [Activate Change Management - Change Models](https://www.servicenow.com/docs/bIGP6FuwJYIcKMyDUEZaYQ "You can activate the Change Management - Change Model Foundation Data plugin (com.snc.change_management.change_model.foundation) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.") * [Activate Change Management Success Probability](https://www.servicenow.com/docs/71tRAW8GUv0qOEsah14Gzw "You can activate the Change Management - Success Probability plugin (com.snc.change_management.success_probability) if you have the admin role.") * [Activate Change Management - Data Archiving](https://www.servicenow.com/docs/kp2CIu0Q12PMJXstasFDaA "You can activate the Change Management - Data Archiving plugin (com.glide.auxdb) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.") **Related topics** * [List of plugins (Australia)](https://www.servicenow.com/docs/access?context=list-of-plugins&version=australia&pubname=australia-platform-administration&ft:locale=en-US) *[\>]: and then