---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Copy a change request

# Copy a change request {#ariaid-title1}

* Release version: Australia
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can copy details of an active or canceled change request to a new change
request.

## Before you begin

Role required: itil, admin, or sn_change_write

## About this task

The administrator configures which of the following items are copied to the new change request.

* The content that is copied.
* The attributes or fields and values that are copied. All non-copied attributes are reset to default values.
* The configured related tables that are copied.

{#copy-a-change-request__ul_gzn_lpw_zr}  
Note:  
You cannot copy change details from a standard change.

New change tasks can be created when a change is copied. If your change record has associated workflows that create change tasks, then these change tasks may not be copied because the workflow creates them. Only manually
created tasks are copied, if the workflow when creating the task sets the created_from field on the change_task table to workflow. The
created_from field has a default value of manual.

## Procedure

1. Navigate to ChangeOpen.
2. Open the change request that you want to copy.  
   The Copy Change option is available from the form, and not from the list view.
3. In the change request form header, select the Additional Actions menu icon ![]() and then select Copy Change.  
   A preview of the new change record appears with values from the original source change record.
4. Edit values on the newly created change record, as appropriate.
5. Select Submit to create a new change request record.

## What to do next

After an existing change request is copied and a new one created. A user with ITIL role then reviews, approves, implements, and closes the change request as necessary.

In addition, you can [associate CIs](https://www.servicenow.com/docs/mGIgnQbkoaECjBvd8FLMBA#c_AffectedCIsAndImpactedServices "You can associate additional CIs or services to change requests through related lists on the Change Request form. You can also associate CIs with a change request from the dependency views map.") to the newly created change request.
**Related concepts**   

* [Unauthorized change request](https://www.servicenow.com/docs/6mf8zPEdSPvf7_x9hnJlxg "Understand how an unauthorized change activity on a configuration item (CI) is captured and managed, so that you can review and take timely action on this change.")  
**Related tasks**   

* [Create a change request from a configuration item (CI)](https://www.servicenow.com/docs/7qZPeQ9Z1C~1dqJGs6d21A "Create a change request from a list of configuration items (CIs), or add selected CIs from a list to a change record.")
* [Create a standard change request from the catalog](https://www.servicenow.com/docs/lFBX77OyLsEgiKdwxZ8aBQ "You can create a standard change request from the published standard change catalog templates.")
* [Create a change task](https://www.servicenow.com/docs/OHBfl5lWL7x3w39to1eudA "You can create change tasks for a change request. A change task is a piece of work related to the change request. For example, there can be tasks to plan the change, implement the change, and test, and review the work.")
* [Configure ability to copy a change request](https://www.servicenow.com/docs/NL9oTu01JJCixJbDYGElPQ "You can configure the ability to copy a change request record and its details using system properties.")

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