---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Installed application --- Client health page

# Installed application --- Client health page {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The installed application Client health section presents details on the devices on which the Microsoft Configuration Manager (MCM) policy has run.

## Installed application client health page --- MCM {#installed-application-client-health-page__section_uc4_glv_w2c}

{#installed-application-client-health-page__table_x5l_4lv_w2c__entry__2}

| Field | Description |
|-|-|
| Operating system | OS that manages and controls the device hardware and enables the execution of applications, such as Windows or macOS. |
| Client version | Version of the MCM client installed on the device. |
| Metrics by device count ||
| MCM client not installed | Number of devices where the MCM client isn't installed. |
| MCM client not running | Number of devices where the MCM client isn't running. |
| More than 24 hours since last check | Number of devices where the last check ran more than 24 hours ago. |
| Metric name | Name of one of the following actions that run on the device. * Unassigned site codes * More than one client crashes * Log level is not 1 * Provisioning mode state is true * Unhealthy client status * Pending management point updates {#installed-application-client-health-page__ul_rfx_wh2_y2c} |
| Device count | Number of devices where a specific metric ran. |
| MCM app versions | Graph of the MCM versions installed on your organization devices. |
| Devices where MCM action didn't run in the last 24 hours | Name of one of the following actions that run on the device. * Discovery data collection cycle * File collection cycle * Hardware inventory cycle * Software inventory cycle {#installed-application-client-health-page__ul_qcq_s32_y2c} |
| Device count | Number of devices where a specific metric ran. |
[ ]

{#installed-application-client-health-page__table_x5l_4lv_w2c}