---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Define event mappings for Work scheduler

# Define event mappings for Work scheduler {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add event mappings required for card interactions and for the card properties
transformation to the page configurations in Work scheduler.

## Before you begin

Role required: workspace_admin or ui_builder_admin​

## Procedure

1. In the Page configuration section, select the Events tab.
2. Attach the Transform workItem to cardProps to the Page ready event.
   1. In the Page ready menu, select +Add a new event handler.
   2. In the pop-up screen, go the Scripts section and select Transform workItem to cardProps.
   3. Select Add.
   {#work-sched-event-mapping__substeps_p4r_qfm_ntb}
3. Attach the Transform workItem to cardProps to the Page ready event.
   1. In the Page ready menu, select +Add a new event handler.
   2. In the pop-up screen, go the Scripts section and select Transform workItem to cardProps.
   3. Select Add.
   {#work-sched-event-mapping__substeps_scl_1dm_ntb}
4. Attach the Transform workItem to cardProps to the Page property changed event.
   1. In the Page property changed menu, select +Add a new event handler.
   2. In the pop-up screen, go the Scripts section and select Transform workItem to cardProps.
   3. Select Add.
   {#work-sched-event-mapping__substeps_jb4_jdm_ntb}
5. Attach the CARD_CLICKED and CARD_CLICKED (Work item cards) events.  
   The Create an event popup screen displays.

   | To Attach | Do this |
   | The CARD_CLICKED event | 1. In the Dispatched events section, select +Add. 2. In the Event label field, enter CARD_CLICKED. 3. From the Target parent event handler menu, select CARD_CLICKED (Work item cards) 4. Click Add. {#work-sched-event-mapping__ol_d2r_hgm_ntb} |
   | The CARD_ACTION_CLICKED (Work item cards) event | 1. In the Dispatched events section, select +Add. 2. In the Event label field, enter CARD_ACTION_CLICKED. 3. From the Target parent event handler menu, select CARD_ACTION_CLICKED (Work item cards) 4. Click Add. {#work-sched-event-mapping__ol_e2r_hgm_ntb} |
   |-|-|

   {#work-sched-event-mapping__choicetable_c2r_hgm_ntb}  
   Here's a demo on how to define event mappings for the Work scheduler.

## What to do next

[Configure container components
for Work scheduler](https://www.servicenow.com/docs/Hk2K~FVVHDl7KTAnAeMqrw "Present information in an intuitive format using the Card Base Container component.")
**Previous topic:** [Define the workItem property in the Work scheduler page configuration](https://www.servicenow.com/docs/fLvHw9LrCYs3XH3vnESS2Q "Add the workItem property to the Work scheduler page configuration to receive the workItem object provided by the work queue.")  
**Next topic:** [Configure container components for Work scheduler](https://www.servicenow.com/docs/Hk2K~FVVHDl7KTAnAeMqrw "Present information in an intuitive format using the Card Base Container component.")  
**Related topics**   

* [Events in UI Builder](https://www.servicenow.com/docs/access?context=work-events&version=australia&pubname=australia-application-development&ft:locale=en-US)