---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Change Management troubleshooting properties

# Change Management troubleshooting
properties {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Change Management troubleshooting properties and change the value of
the properties to get additional logging details for the feature.
The following properties are available for further configuration. To list them, enter
<kbd class="ph userinput">sys_properties.list</kbd> in the navigator text box.
{#debug-properties__table_ax1_nvt_yr__entry__2}

| Name | Description |
|-|-|
| change.conflict.log | The logging property that controls logging level displayed for Change Management while detecting the change conflicts. * Type: choice list * Default value: notice {#debug-properties__ul_hjf_pbn_yr} |
| com.snc.change_management.cab.log | The logging property that controls the logging level displayed for Change Management when using the CAB functionality. * Type: choice list * Default value: info {#debug-properties__ul_jhb_nvt_yr} |
| com.snc.change_management.core.log | The logging property that controls level logging displayed for Change Management . * Type: choice list * Default value: warn {#debug-properties__ul_dqb_kdh_lhb} |
| com.snc.change_management.policy.approval.log | The debug logging property that provides the detailed logging information of the workflow activity when using Change Approval Policies. Type: choice list |
[ ]

{#debug-properties__table_ax1_nvt_yr}