---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Configure standard change catalog properties

# Configure standard change catalog properties {#ariaid-title1}

* Release version: Australia
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Configure the standard change catalog through the standard change
properties.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllChangeAdministrationStandard Change Properties.
2. On the form, fill in the fields.  
   {#t_ConfigureTheStandardChangeCatalog__table_cqb_hjc_zs__entry__2}

   | Field | Description |
   |-|-|
   | Catalog | Select the service catalog to add the generated standard change template to. |
   | Category | Select the service catalog category to add the generated standard change template to. You can also choose the category or any child categories of the selected catalog. Note: This value is not set automatically on the Proposal form, but must be specified before it is approved. |
   | Two step | Check box to make the request of a standard change a two-step process. The process redirects the requester from a standard change template to a change request that can be reviewed before submitting. This option is enabled by default on instances provisioned on Jakarta. Customers upgrading from prior releases must enable the Two step property. |
   | Mandatory Change Request values | Specify a list of mandatory fields that require values when you propose a new standard change template or a modification to a standard change template. This configuration ensures that when a standard change request is created from a standard change template, one or more fields on the Change Request form contain preset values. |
   | Default Change Request values | Specify default values for common fields on the Change Request form. |
   | Restricted Change Request values | Specify the list of fields that end users are not allowed to provide any value for when making a proposal. Note: Ensure that internal columns, such as Updates, Updated, Updated by, Domain, Created, Created by are restricted. |
   | Read-only fields | Specify the fields that end users are not allowed to provide any value for in the created standard change request. Note: This configuration ensures that for the specified fields, the values approved in the standard change template do not change when the standard change request is submitted. |
   | Fields to copy | Specify the fields whose values are copied to the Propose a New Standard Change Template record producer from a non-standard change request. Note: If any fields not specified in this list have default values specified, the default values are copied to the record producer. |
   | Change Task properties ||
   | Mandatory Change Task fields | Specify a list of mandatory fields. Enter values for these fields when proposing a new change task template or modifying a change task template. |
   | Default Change Task values | Specify default values for fields on the Change Task form when creating a change task template. |
   | Restricted Change Task fields | Specify the list of change request fields that end users are not allowed to provide any value for when creating a change task template. |
   | Read-only Change Task fields | Specify the fields that end users are not allowed to alter any value for in the change task. Note: This configuration ensures that for the specified fields, the values approved in the change task template do not change when the change task is created. |
   | Change Task Fields to copy | Specify the fields whose values are copied to one or more change task templates when proposing a new standard change template from an existing change request. |
   [Table 1. Standard change properties form]

   {#t_ConfigureTheStandardChangeCatalog__table_cqb_hjc_zs}
3. Select Update.

## What to do next

You can create a standard change catalog. By default, the basic Standard Change
Proposal workflow sends approval records to members of the Change Management group
and the members should verify and modify the records, as appropriate.
**Related tasks**   

* [Create a standard change task template](https://www.servicenow.com/docs/Y0YI6Pnh1TQ~~NTNttk5hA "You can create a change task template to add to a standard change proposal. If the standard change proposal is approved, the related change tasks are created when the standard change request is created.")
* [Attach files to a standard change template](https://www.servicenow.com/docs/ejlUIQ2f1MrdFgQwXWQQcQ "Attach files, such as documents, spreadsheet, and images to a standard change proposal. Standard change templates copy any file attached to the template to a change request that the template creates.")
* [Modify or retire a standard change template](https://www.servicenow.com/docs/coNjcnCS72psXRGgNI2aqw "You can modify and retire standard change templates based on your organization's requirements.")

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