---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Web application --- Devices page

# Web application --- Devices page {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Active devices and Impacted devices lists display device details, recent user login information, login location, and last application access time. Use this data to review security posture, manage access control, and
analyze usage patterns.
{#web-app-users-form__table_lsb_btf_4wb__entry__2}

| Field | Description |
|-|-|
| Device | Active or Impacted device that is connected to DEX. |
| Last logged-in user | Last logged-in user that accessed the device. |
| Last logged in location | The geographical position or physical location of the device where the application was recently accessed. Note: The device location is important in an outage or emergency situation when it's important to be able to locate impacted devices and users to assist. Device location data can be used to identify the extent and severity of the outage, prioritize restoration efforts, and direct resources to the affected areas. |
| App last accessed | Date and time when the application was last accessed on the device. Only Active devices page has this field. |
| Alerts | This field represents the number of active alerts for the application on the device. Only Impacted devices page has this field. Note: Select the alert count column to access the device alerts page. |
[Table 1. Active and impacted devices]

{#web-app-users-form__table_lsb_btf_4wb}  
Note:  
* The Active devices list displays the Agent Client Collector (ACC) installed on their devices.
* By default, sorting is available only on the Impacted devices page and displays all devices on with ACC is installed for the latest 1000 records.
* The list displays active devices and refreshes every five minutes, a maximum of 1000 devices listed. If no new data is available, the last available data is displayed.
* Only device name filter is available on web applications.
{#web-app-users-form__ul_h22_j4d_zfc}