DEX policies for non-persistent VDIs

  • Release version: Australia
  • Updated April 2, 2026
  • 1 minute to read

    • Policy reference for DEX monitoring on Windows non-persistent (NP) Virtual Desktop Infrastructures (VDI). Use this reference to understand available check instances, frequencies, and parameters for application, network, and device monitoring.

    Policies for Windows — Application

    DEX provides the following policies for applications.

    Check instance Description Frequency Historical or latest Check instance parameters*
    os.win.check-app-historical Collects apps metrics from nonpersistent VDI Windows machine and sends metric data to Metric Base and ServiceNow® Instance. 5 mins Historical cpu_usage, memory_usage, uptime, last_access_time, crashes, is_running, freezes
    os.win.check-app-sccm-latest Collect application-specific metrics for the Microsoft System Center Configuration Manager app on theWindows device 24 hours Latest Not applicable
    Important:
    * DEX Windows Apps Metrics with the uptime check instance parameter only runs with the Local System account.

    Policies for Windows — Device

    DEX provides the following policies for non-persistent VDI devices.
    os.win.check-system-metrics-historical Collects all historical metrics. 5 mins Historical memory_details, io_usage_write, io_usage_read, cpu_usage
    os.win.check-system-metrics-latest Collects all latest metrics. 24 hours Latest cpu_usage