---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Change management integrations

# Change management integrations {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can integrate Change Management with other ServiceNow applications such as
Discovery, Software Asset Management, and Hardware Asset Management.

The following topics provides information about integration of different applications with
Change Management, prerequisites, and way to enable functionality of those integrated
applications.
* **[Change Management integration with ITOM Visibility](https://www.servicenow.com/docs/P8PgX3cmkwtKIJ3sjITbcg)**   
  If your organization is subscribed to ITOM Discovery or ITOM Visibility, integration with these ITOM products is automatically enabled. With this integration, any configuration item (CI) with an IP address that is part of a change request process can be maintained automatically. Change request fulfillers can also manually request the discovery process for a CI.
* **[Change Management integration with Software Asset Management](https://www.servicenow.com/docs/d162VTbfz0PUfHjYNTii3A)**   
  The Change Management integration with Software Asset Management (SAM) displays the projected licensing cost implication of a change.
* **[Change Management integration with Hardware Asset Management](https://www.servicenow.com/docs/bxHkjiwdACT~bR~QNJ3LGg)**   
  The Change Management integration with Hardware Asset Management helps in determining the asset action that must be performed on the configuration item (CI) that is associated with a hardware asset. Using this capability, change implementers can quickly update asset records directly from change and the Asset Manager can see current state on all assets that were updated by the change request.