---
sourceDocument: Xanadu IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/it-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Service Owner Workspace

# Service Owner Workspace {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

ServiceNow®
Service Owner Workspace provides an integrated Service Portfolio Management experience. If you're a portfolio manager or service owner, you can manage and monitor portfolios and services in an integrated user interface.  
Important:  
As of the San Diego release, Service Owner Workspace is in a planned deprecation. New customers can't find or activate Service Owner Workspace. ServiceNow® continues to support existing customers with Service Owner Workspace but customers who opt in for the new standard portfolio structure must implement Digital Portfolio Management (DPM). See [Digital Portfolio Management](https://www.servicenow.com/docs/8TP18sbR6GC~9_ht4F7L~Q "Manage and maintain all your solutions (services, service offerings, business applications, and application services) from a single location using the ServiceNow Digital Portfolio Management (DPM) Workspace. DPM pulls in data from across the ServiceNow platform so you see impacts in the context of solutions that you own or care about."). For information on the deprecation process, see [Deprecation Process \[KB0867184\]](https://hi.service-now.com/kb_view.do?sysparm_article=KB0867184).

Service Owner Workspace is available as a separate subscription and is part of the Service Portfolio Management Premium experience.

Track and analyze how your services are performing and which services need attention. You can also integrate data from the Vendor Management Workspace, Contract Management, SLA Contracts, Risk Management, and Continual Improvement
Management (CIM) applications to quickly access data from one place.

## Key features {#SPM2-premium__section_axs_zrg_mjb}

|-|-|-|
| Data all in one place Manage the performance of your services. Evaluate performance against value to ensure your services merit the investment. ![Data in unified location]() | Comprehensive service performance layout Analyze service performance metrics using a comprehensive layout of all information that is related to a service and its offerings. ![Comprehensive service performance layout]() | Integrated application data Use aggregated data from multiple applications and measure service performance using qualitative and quantitative metrics. ![Integrated application data]() |
[ ]

{#SPM2-premium__table_kxn_4rg_mjb}

## Get started {#SPM2-premium__section_ftk_htg_mjb}

Select a tile to get started.  

|-|-|-|
| [![Learn Service Owner Workspace]()](l5h6hecevY1jaYyzlZIP_A "The Service Owner Workspace provides portfolio and service owners with an integrated and graphically intuitive user experience to manage and monitor portfolios and services.") | [![Set up Service Owner Workspace]()](Xk7DoGpSadWg_c8eucM_kA "Prepare for your Service Owner Workspace experience by activating necessary applications, accessing quick start tests to ensure proper functionality, and configuring metrics to monitor.") | [![Use Service Owner Workspace]()](Qkx7h0UGgX1Yzu7ZmvuPHQ "Use Service Owner Workspace to monitor the health of your services and your customer satisfaction. View outages, critical incidents, and change requests associated with services and offerings.") |
[ ]

{#SPM2-premium__table_oc2_3tg_mjb}