--- sourceDocument: Yokohama Build or modify applications sourceDocumentLink: https://www.servicenow.com/docs/r/yokohama/application-development Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Build or modify applications ft:clusterId : - cadev bundleId : - cadev workflow : - Development, Data, and Analytics --- # Now Assist for app generation in ServiceNow Studio # Now Assist for app generation in ServiceNow Studio {#ariaid-title1} * Release version: Yokohama * * Updated January 30, 2025 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Now Assist for app generation in ServiceNow Studio Now Assist for app generation in ServiceNow Studio leverages ServiceNow Otto for Creator's generative AI capabilities to simplify and accelerate application creation. By engaging in a conversational interface, users describe the app they want, and the system generates an initial app that can be further customized. This tool is designed to streamline the app development process within the ServiceNow platform. Show full answer Show less ## Key Features * **Conversational App Creation:** Users interact with generative AI through natural language conversations to specify app requirements, enabling quick app generation. * **Configuration and Setup:** The Now Assist for app generation skill must be enabled within the ServiceNow Otto for Creator application to begin using this feature. * **Customization:** Generated applications can be modified post-creation to meet precise business needs. * **Reference Materials:** Documentation is available covering configuration properties, user roles, and other relevant details for effective use. ## Important Considerations * Availability of AI model providers and Now Assist features may vary based on customer region, data center, and regulatory environment, including restrictions for FedRAMP, NSC DOD IL5, Australia IRAP-Protected, self-hosted, and regulated markets. * It is essential to review current availability updates and compliance guidelines as capabilities evolve. * AI-generated outputs should be carefully tested and validated by humans before deployment, especially in critical areas such as healthcare, finance, legal, and security. * Use of the application involves data transfer from customer instances to centralized ServiceNow environments, potentially involving third-party cloud providers, with data handling compliant with ServiceNow's internal policies. * ServiceNow collects input and output data to enhance its AI technologies, but customers can opt out of data collection if desired. ## Troubleshooting and Support Customers can utilize the ServiceNow Community, Known Error Portal, and Customer Service and Support channels for troubleshooting and assistance. Use ServiceNow Otto for Creator to work with generative AI and simplify app creation. After having a conversation about the app that you want to create, ServiceNow Otto for Creator generates the app that you can then modify. ## Get started {#sns-now-assist-app-gen-landing__section_ygn_wgg_bdc} |-|-| | [ExploreLearn how to create apps through conversation](https://www.servicenow.com/docs/iCIP9f6T93Un9sNRj_XR9Q "With Now Assist for app generation, you can create applications through conversations with generative AI.") | [ConfigureSet up app generation](https://www.servicenow.com/docs/cuoVjMAHe9Cls5bba4eM6A "Enable the Now Assist for app generation skill in the ServiceNow Otto for Creator application so that you can get started with building applications.") | | [GenerateBuild apps through conversation](https://www.servicenow.com/docs/U0pyhkLkE5zqJgIH~HuEUQ "Have a conversation with the Now Assist for app generation to start building applications.") | [ReferenceGet details about properties, roles, and more](https://www.servicenow.com/docs/XMT0OiOkFyh51E93PnDXIw "Reference topics provide additional information about configuration properties, roles, and more.") | [ ] {#sns-now-assist-app-gen-landing__now-assist-app-gen-landing-tb} Important: * Not all model providers are available for customers with in-country SKUs, and some Now Assist products/features are currently unavailable for in-country customers. For more information, see the [KB1584492](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1584492) article in the Now Support Knowledge Base. Be sure to check for model provider availability updates in future releases.{#sns-now-assist-app-gen-landing__na-in-country-notice} * Some Now Assist products/features are currently unavailable for customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, self-hosted customers, or in other restricted environments. For more information, see the [KB0743854](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743854) article in the Now Support Knowledge Base. Be sure to check for availability updates in future releases.{#sns-now-assist-app-gen-landing__na-restricted-envs-notice} * Some Now Assist products/features are currently available only for customers in some regions. Be sure to check for availability updates in future releases.{#sns-now-assist-app-gen-landing__na-standalone-language-notice} * Some AI products and skills are not available in Regulated Markets. For more information, see [KB2593939: Regulated Markets AI Products/Skills Not Available](https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=e8d7cc82475aba90b7832920326d4362). Be sure to check for availability updates in future releases. {#sns-now-assist-app-gen-landing__ul_j3b_4vd_wcc} ## Troubleshoot and get help {#sns-now-assist-app-gen-landing__section_yqy_glz_51c} * [ServiceNow Community](https://www.servicenow.com/community/now-assist/ct-p/now-assist) * [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477) * [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case) {#sns-now-assist-app-gen-landing__ul_zqy_glz_51c} ## AI limitations {#sns-now-assist-app-gen-landing__section_hgn_gk1_v1c} This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not always produce accurate, complete, or appropriate information. Furthermore, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by [ServiceNow's AI Acceptable Use Policy](https://www.servicenow.com/ai-acceptable-use-policy.html), which may be updated by ServiceNow.{#sns-now-assist-app-gen-landing__p_kv2_nfg_h1c} ## Data processing {#sns-now-assist-app-gen-landing__section_jfs_xj1_v1c} This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our [CORE Compliance Portal](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0564067).{#sns-now-assist-app-gen-landing__p_lv2_nfg_h1c} ## Data collection ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. In addition, this application will collect information about applications (and associated application files) in which app generation was utilized. Customers can opt out of future data collection at any time, as described in the [Now Assist Opt-Out page](https://www.servicenow.com/docs/access?context=opt-out-of-data-sharing-for-now-assist&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US). * **[Exploring Now Assist for app generation in ServiceNow Studio](https://www.servicenow.com/docs/iCIP9f6T93Un9sNRj_XR9Q)** With Now Assist for app generation, you can create applications through conversations with generative AI. * **[Configuring Now Assist for app generation in ServiceNow Studio](https://www.servicenow.com/docs/cuoVjMAHe9Cls5bba4eM6A)** Enable the Now Assist for app generation skill in the ServiceNow Otto for Creator application so that you can get started with building applications. * **[Generate apps with Now Assist for app generation within ServiceNow Studio](https://www.servicenow.com/docs/U0pyhkLkE5zqJgIH~HuEUQ)** Have a conversation with the Now Assist for app generation to start building applications. * **[Now Assist for app generation in ServiceNow Studio reference](https://www.servicenow.com/docs/XMT0OiOkFyh51E93PnDXIw)** Reference topics provide additional information about configuration properties, roles, and more.