--- sourceDocument: Zurich Employee Service Management sourceDocumentLink: https://www.servicenow.com/docs/r/zurich/employee-service-management Release : - zurich ft:locale : - en-US ft:publication_title : - Zurich Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Employee Slate for Moveworks # Employee Slate for Moveworks {#ariaid-title1} * Release version: Zurich * * Updated April 24, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Employee Slate for Moveworks Employee Slate for Moveworks integrates the Moveworks AI assistant within the ServiceNow Employee Slate interface, enabling employees to search and take action across ServiceNow workflows and connected business applications through a single AI-powered chat bar. Available on both web and mobile, this solution streamlines employee interactions by eliminating the need to switch tools, open multiple forms, or file tickets. Show full answer Show less ## Key Features * **Conversation-first home page and interactive split view:** Facilitate smooth, multi-tasking workflows within a unified interface. * **Enterprise Search:** AI-powered search capabilities to find enterprise documents, policies, and information with summaries and filters. * **Inbox:** Centralized panel to act on notifications such as approvals, announcements, and ticket status updates. * **Moveworks AI assistant capabilities:** Includes reasoning engine, world knowledge, specialized assistants, personalization, and catalog chat experience. * **Cross-application integration:** Work across ServiceNow workflows and connected business apps within one chat conversation. * **Mobile browser support:** Continue conversations seamlessly on mobile devices. ## Administrator Setup Tasks * Initial setup and configuration of Moveworks integration with Employee Slate. * Customization of Moveworks chat bot functionality for users. * Configuration of Employee Slate settings to support Moveworks integration. * Setting up terms of use attestation that employees must accept before accessing the application. ## Employee Workflows Enabled * Update personal HR records (e.g., home address, emergency contacts) via the AI assistant. * Research prospects and generate business artifacts and documentation using AI-assisted knowledge. * Search enterprise content with AI-generated summaries and filtering, then escalate queries to the AI assistant. * Submit catalog requests and locate company policies directly from Employee Slate. * Act on notifications such as approvals and ticket updates within a consolidated panel. ## Practical Benefits for ServiceNow Customers This integration empowers employees to complete multiple workflows and access enterprise information efficiently from a single conversational interface, improving productivity and user experience. Administrators have clear setup tasks to enable and customize the integration, ensuring a smooth rollout. Employees benefit from AI-powered assistance to update records, conduct research, generate documents, and handle notifications without navigating multiple systems. Employees search and take action across ServiceNow workflows and connected business applications from one AI front door on web and mobile. Employee Slate for Moveworks combines the Moveworks AI assistant with key Employee Slate features. These features include the conversation-first home page, the interactive split view, Enterprise Search, and the Inbox. {#employee-slate-moveworks__employee-slate-moveworks-para-1} You start any request from one chat bar and complete the request. You can work across ServiceNow workflows and connected business applications without switching tools, opening separate forms, or filing tickets. Figure 1. Employee Slate for Moveworks home ## Quick features overview {#employee-slate-moveworks__section-feature-reference} See [Moveworks AI assistant capabilities](https://www.servicenow.com/docs/qYkqTXYYC1B9v8jiByyRdQ "You can handle work tasks, find information, and get things done faster with the Moveworks AI assistant. Chat naturally to update records, search company content, get answers, and complete requests without switching between different systems.") for in-depth feature descriptions. Descriptions cover the following features: * Reasoning engine * Enterprise search * World knowledge * Specialized assistants * Interactive split view * Personalization * Catalog chat experience ## Administrator setup tasks {#employee-slate-moveworks__section-mw-admin-tasks} Administrators complete the following tasks to enable Moveworks for Employee Slate:{#employee-slate-moveworks__table_a1c_qs4_bjc__entry__2} | Task | Description | |-|-| | [Set up Moveworks for Employee Slate](https://www.servicenow.com/docs/OW1NolMBQHVolRptkPwYhQ "Set up Moveworks for Employee Slate by connecting the Moveworks AI Assistant and configuring the portal in the Product Configuration console.") | Initial setup and configuration of the Moveworks integration with Employee Slate. | | [Configure the Moveworks chat bot for Employee Slate](https://www.servicenow.com/docs/eBtdESPAPwUdEQ8fLHxxcg "Configure the Moveworks chatbot in the Moveworks Setup application. Employee Slate for Moveworks then renders the Moveworks AI Assistant, ingests identity from ServiceNow, and authenticates employees.") | Set up and customize the Moveworks chat bot functionality for Employee Slate users. | | [Configure Employee Slate for Moveworks](https://www.servicenow.com/docs/2vcPSbO~h~nl~QuSTtfzJQ "Configure Employee Slate for Moveworks from the Product Configuration console. Set branding, the Moveworks AI Assistant connection, the canvas configuration, and the update set package that promotes configurations between environments.") | Configure Employee Slate settings to work with the Moveworks integration. | | [Configure terms of use attestation](https://www.servicenow.com/docs/9nw060l3Uqdoq6MRpGer7Q "Configure attestation terms that employees must accept before accessing Employee Slate.") | Configure attestation terms that employees must accept before accessing the application. | [Table 1. Administrator setup tasks] {#employee-slate-moveworks__table_a1c_qs4_bjc} ## Employee tasks {#employee-slate-moveworks__section-employee-tasks} The following tasks cover the core employee workflows on Moveworks:{#employee-slate-moveworks__table_yv4_zs4_bjc__entry__2} | Task | Description | |-|-| | [Update personal records with the AI assistant](https://www.servicenow.com/docs/TB~L1IIfKiTxQDaZ6oqNNw "Update personal records such as home address and emergency contact in one conversation with the AI assistant. You don't log in to a separate HR system or file a ticket.") | Update personal HR records such as home address and emergency contact information using the AI assistant. | | [Research prospects and generate artifacts with the AI assistant](https://www.servicenow.com/docs/_FwdCqmcPw0ewIzPZ7Jhlw "Use the AI assistant to research a prospect, pull internal case studies, and generate a ready-to-send document. Complete these tasks in one conversation with opt-in access to an external large language model.") | Use the AI assistant to research potential prospects and create relevant business artifacts and documentation. | | [Search enterprise content with Enterprise Search](https://www.servicenow.com/docs/MO_3_tU7coyzG_THdkm46Q "Use Enterprise Search for granular discovery across every connected source at the same time. Enterprise Search provides an AI-generated summary, filters for source, date, and type, and a Dive Deeper handoff to the AI assistant.") | Find and access enterprise documents, policies, and information using Enterprise Search capabilities. | | [Submit a catalog request in Employee Slate](https://www.servicenow.com/docs/SPj67pfxfUVT8mHCUJJ9~g "Order goods and services by submitting a catalog request from chat. Enter your request in plain language and review the matched catalog item.") | Request items and services from the service catalog through the Employee Slate interface. | | [Find a policy in Employee Slate](https://www.servicenow.com/docs/fUI39r8sXaWIZ8kriKyZ1g "Use the chat to get direct answers to policy and procedural questions, with citations and links to the source knowledge articles.") | Locate and access company policies and procedures within Employee Slate. | [Table 2. Employee tasks] {#employee-slate-moveworks__table_yv4_zs4_bjc} ## What employees can do with Moveworks {#employee-slate-moveworks__section-what-employees-can-do} From the chat bar on any Employee Slate page, employees complete the following workflows in one conversation: * Update personal HR records, such as home address and emergency contact, in the connected system of record. * Research prospects and topics by combining internal knowledge with an opt-in external large language model. * Generate pre-populated documents, such as an NDA, and send the document through a connected signing service. * Search enterprise content using AI summaries and filtering options, then transfer search context to the AI assistant for additional questions and actions. * Search enterprise content with an AI-generated summary, filters for source, date, and type, and a handoff to the AI assistant. * Act on notifications --- approvals, announcements, and ticket status updates --- in one panel. * Continue the same conversations on a mobile browser. {#employee-slate-moveworks__ul_xhq_zv4_bjc} For an end-to-end walk-through of a sample day, see [Employee Slate for Moveworks experience journey](https://www.servicenow.com/docs/94B2ajTCYHCogidaFCfzFQ "Use the Moveworks AI assistant, specialized assistants, Enterprise Search, and the interactive split view to handle daily work tasks. Available on web and mobile.").