Employee Slate for Moveworks
Summarize
Summary of Employee Slate for Moveworks
Employee Slate for Moveworks integrates the Moveworks AI assistant within the Employee Slate platform, providing ServiceNow customers with a unified AI-driven interface on both web and mobile. This integration enables employees to seamlessly search, interact, and take action across ServiceNow workflows and connected business applications from a single conversational entry point. Employees can initiate and complete requests without switching tools, opening separate forms, or filing multiple tickets.
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Key Features
- Conversation-first Home Page and Chat Bar: Employees start requests via a chat bar accessible on any Employee Slate page, enabling continuous interactions within one panel.
- Interactive Split View: Supports multitasking by allowing simultaneous viewing of conversations and related workflows.
- Enterprise Search: AI-powered search delivers summarized results, filters by source, date, and type, and allows context handoff to the AI assistant for further queries.
- Inbox Management: Employees can act on notifications such as approvals, announcements, and ticket updates directly within the interface.
- Personalization and Specialized Assistants: Tailored assistance is provided based on user needs, including catalog chat experiences and personal record updates.
- Mobile Browser Support: Conversations and workflows continue seamlessly on mobile devices for on-the-go access.
Administrator Setup
Administrators are responsible for enabling and configuring the Moveworks integration with Employee Slate. Key setup tasks include:
- Initial integration setup and configuration.
- Customizing the Moveworks chatbot functionality for end users.
- Adjusting Employee Slate settings to optimize the Moveworks experience.
Employee Use Cases
Employees can efficiently perform these workflows within one conversational interface:
- Update personal HR information such as home address and emergency contacts directly in the connected system of record.
- Research prospects and generate business documents like NDAs, including sending documents through integrated signing services.
- Search enterprise content including documents, policies, and procedures using AI summaries and filtering.
- Submit service catalog requests without leaving the chat interface.
- Manage notifications such as approvals and ticket status updates.
Benefits for ServiceNow Customers
Employee Slate for Moveworks streamlines employee interactions with HR, IT, and business workflows by consolidating multiple tasks into one AI-driven conversational experience. This reduces tool switching, increases productivity, and improves user satisfaction by enabling quick access to information and actions within a familiar interface. The integration supports mobile continuity and personalized assistance, making it a practical solution for enhancing employee engagement and operational efficiency.
Employees search and take action across ServiceNow workflows and connected business applications from one AI front door on web and mobile.
Employee Slate for Moveworks combines the Moveworks AI assistant with key Employee Slate features. These features include the conversation-first home page, the interactive split view, Enterprise Search, and the Inbox. You start any request from one chat bar and complete the request in the same panel, working across ServiceNow workflows and connected business applications without switching tools, opening separate forms, or filing tickets.
Quick features overview
See Moveworks AI assistant capabilities for in-depth feature descriptions. Descriptions cover the following features:- Reasoning engine
- Enterprise search
- World knowledge
- Specialized assistants
- Interactive split view
- Personalization
- Catalog chat experience
Administrator setup tasks
Administrators complete the following tasks to enable Moveworks for Employee Slate:| Task | Description |
|---|---|
| Set up Moveworks for Employee Slate | Initial setup and configuration of the Moveworks integration with Employee Slate. |
| Configure the Moveworks chat bot for Employee Slate | Set up and customize the Moveworks chat bot functionality for Employee Slate users. |
| Configure Employee Slate for Moveworks | Configure Employee Slate settings to work with the Moveworks integration. |
Employee tasks
The following tasks cover the core employee workflows on Moveworks:| Task | Description |
|---|---|
| Update personal records with the AI assistant | Update personal HR records such as home address and emergency contact information using the AI assistant. |
| Research prospects and generate artifacts with the AI assistant | Use the AI assistant to research potential prospects and create relevant business artifacts and documentation. |
| Search enterprise content with Enterprise Search | Find and access enterprise documents, policies, and information using Enterprise Search capabilities. |
| Submit a catalog request in Employee Slate | Request items and services from the service catalog through the Employee Slate interface. |
| Find a policy in Employee Slate | Locate and access company policies and procedures within Employee Slate. |
What employees can do with Moveworks
From the chat bar on any Employee Slate page, employees complete the following workflows in one conversation:- Update personal HR records, such as home address and emergency contact, in the connected system of record.
- Research prospects and topics by combining internal knowledge with an opt-in external large language model.
- Generate pre-populated documents, such as an NDA, and send the document through a connected signing service.
- Search enterprise content using AI summaries and filtering options, then transfer search context to the AI assistant for additional questions and actions.
- Search enterprise content with an AI-generated summary, filters for source, date, and type, and a handoff to the AI assistant.
- Act on notifications — approvals, announcements, and ticket status updates — in one panel.
- Continue the same conversations on a mobile browser.
For an end-to-end walk-through of a sample day, see Employee Slate for Moveworks experience journey.