Employee Slate for Moveworks
Summarize
Summary of Employee Slate for Moveworks
Employee Slate for Moveworks integrates the Moveworks AI assistant with Employee Slate to provide employees a unified AI-powered interface on web and mobile. This solution enables employees to search, access, and act on ServiceNow workflows and connected business applications from a single conversational chat bar without switching tools or filing tickets.
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The interface features a conversation-first home page, an interactive split view, Enterprise Search capabilities, and an Inbox for notifications and actions, all designed to streamline employee interactions with HR and enterprise services.
Key Features
- Moveworks AI Assistant: Powers conversations and actions such as updating personal HR records, researching prospects, generating documents, and more within the same chat panel.
- Conversation-First Home Page: Employees start and complete requests via a single chat bar on any Employee Slate page.
- Interactive Split View: Allows seamless multitasking by displaying chat and related actions side-by-side.
- Enterprise Search: Enables AI-driven search across enterprise documents, policies, and information with filtering and AI-generated summaries.
- Inbox: Aggregates notifications like approvals, announcements, and ticket updates, enabling quick actions in one place.
- Mobile Browser Support: Conversations and workflows continue smoothly on mobile devices.
Administrator Setup
Administrators must perform key configuration steps to enable and customize Moveworks for Employee Slate:
- Initial setup and integration of Moveworks with Employee Slate.
- Customization and configuration of the Moveworks chatbot for users.
- Adjust Employee Slate settings to optimize compatibility with Moveworks features.
Employee Workflows
Employees can efficiently complete core tasks directly from the chat bar, including:
- Updating personal HR information such as home address and emergency contacts.
- Researching prospects and generating business documents using internal and opt-in external knowledge sources.
- Searching enterprise content with AI-powered summaries and filters, then continuing queries with the AI assistant.
- Submitting service catalog requests within Employee Slate.
- Accessing company policies and procedures seamlessly.
- Managing notifications and approvals without navigating away from the conversation panel.
Benefits for ServiceNow Customers
By leveraging Employee Slate for Moveworks, ServiceNow customers can:
- Enhance employee productivity by consolidating multiple workflows and applications into one conversational interface.
- Reduce ticket volumes and tool-switching through AI-driven automation and contextual actions.
- Provide a personalized, efficient self-service experience accessible from desktop and mobile.
- Simplify administrative setup and ongoing management of AI assistant capabilities within Employee Slate.
Employees search and take action across ServiceNow workflows and connected business applications from one AI front door on web and mobile.
Employee Slate for Moveworks combines the Moveworks AI assistant with key Employee Slate features. These features include the conversation-first home page, the interactive split view, Enterprise Search, and the Inbox. You start any request from one chat bar and complete the request in the same panel, working across ServiceNow workflows and connected business applications without switching tools, opening separate forms, or filing tickets.
Quick features overview
See Moveworks AI assistant capabilities for in-depth feature descriptions. Descriptions cover the following features:- Reasoning engine
- Enterprise search
- World knowledge
- Specialized assistants
- Interactive split view
- Personalization
- Catalog chat experience
Administrator setup tasks
Administrators complete the following tasks to enable Moveworks for Employee Slate:| Task | Description |
|---|---|
| Set up Moveworks for Employee Slate | Initial setup and configuration of the Moveworks integration with Employee Slate. |
| Configure the Moveworks chat bot for Employee Slate | Set up and customize the Moveworks chat bot functionality for Employee Slate users. |
| Configure Employee Slate for Moveworks | Configure Employee Slate settings to work with the Moveworks integration. |
Employee tasks
The following tasks cover the core employee workflows on Moveworks:| Task | Description |
|---|---|
| Update personal records with the AI assistant | Update personal HR records such as home address and emergency contact information using the AI assistant. |
| Research prospects and generate artifacts with the AI assistant | Use the AI assistant to research potential prospects and create relevant business artifacts and documentation. |
| Search enterprise content with Enterprise Search | Find and access enterprise documents, policies, and information using Enterprise Search capabilities. |
| Submit a catalog request in Employee Slate | Request items and services from the service catalog through the Employee Slate interface. |
| Find a policy in Employee Slate | Locate and access company policies and procedures within Employee Slate. |
What employees can do with Moveworks
From the chat bar on any Employee Slate page, employees complete the following workflows in one conversation:- Update personal HR records, such as home address and emergency contact, in the connected system of record.
- Research prospects and topics by combining internal knowledge with an opt-in external large language model.
- Generate pre-populated documents, such as an NDA, and send the document through a connected signing service.
- Search enterprise content using AI summaries and filtering options, then transfer search context to the AI assistant for additional questions and actions.
- Search enterprise content with an AI-generated summary, filters for source, date, and type, and a handoff to the AI assistant.
- Act on notifications — approvals, announcements, and ticket status updates — in one panel.
- Continue the same conversations on a mobile browser.
For an end-to-end walkthrough of a sample day, see Employee Slate for Moveworks experience journey.